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dciarnie

join:2004-05-19
Burnaby, BC

reply to TELUSdude3
Re: In regards to Telus's port blocking

Actually, there's a lot to complain about. The most important being the total lack of communication that this was going to be done (the uninformative note in Member Alerts on May 20 does not count). If Telus had clearly communicated its intentions, there would be a lot less complaining.

Also, if Telus can reserve the right to change the TOS any time it pleases, then I reserve the right to complain about it.

This claim that no one has the right to complain is absolutely ridiculous. The only way that Telus knows what its customers want is by communicating and "howls of protest" is one form of communication. Being told to shut up and walk if you don't like it seems a very poor way to do business.


Robbinghood

@207.216.x.x

reply to Liontaur
Well, here's what I did for what it's worth.
I already have a domain registered with register.com that I point at my IP address (yes it changes from time to time and I simply update it, or refresh my linksys until I get the old IP back).
I changed my little web server to serve on port 81.
I changed my linksys to forward port 80 and 81 to my server IP (internally) on port 81.
I went to register.com and added a URL redirect and pointed it to »www.rudmaniacs.com:81
Seems to work ok (so far) - go figure


Robbinghood

@207.216.x.x
reply to Liontaur
You need to type »www.rudmaniacs.com to get to the url redirected website. If you type in the :81 it appears not to work.

fattypack

join:2002-05-31
Vancouver, BC

reply to TELUSdude3
said by TELUSdude3 See Profile:
hello,

anyone complaining about port blocking has not read the TELUS acceptable usage policy, which clearly states that you canNOT run a server on your residential plan.

if TELUS wasn't checking for that before, well now they ARE, and you have absolutely NOTHING to complain about since you HAD to accept that agreement.

business plans do not have any blocked ports, and managed adsl has an SLA. so if you're losing huge amounts of money, you can probably spend the right sum to have a service that fits your business needs. our customer service will be more than happy to assist you in finding the right plan for you. you can call 1-877-310-4638 for BC.

regards,
TELUSdude

please clarify what a "SERVER" is please? is it a 2 WAY communication between computers? if so then pretty much ICQ/IE/ONLINE GAMING/VPN etc all come under that so everyone is BRAKING their TOS. or is it only the things "YOU" decide are SERVERS?

what TELUS has done without any e-mails/communication etc.. to their CUSTOMERS base shows me that i do not wish to SUPPORT them as a company anymore.

lets be honest,these things were the only thing telus had going for them,(i suppose once they enter the TV arena BANDWIDTH CAPS will be next). but hey like you say i can go elsewhere which is exactly what i did. telus now gets $375 less a month from me alone, 2 MOBILES/LD PACKAGE/2.5 ENHANCED internet.

i am sure FIDO and 3WEB are ok with this tho...

George Kidd

join:2001-08-09
Vancouver, BC

reply to Liontaur
Isn't it just hilarious.....Telus is trying to be a TV distributor, and the Cable Co's are expecting to be Communication Companies.

Could it possibly be that they are trying to duck around the CRTC rules and regs. (CRTC TOS's)? NE1 have any other ideas?

JettG

join:2004-09-04
Canada

reply to fattypack
said by fattypack See Profile:
please clarify what a "SERVER" is please? is it a 2 WAY communication between computers? if so then pretty much ICQ/IE/ONLINE GAMING/VPN etc all come under that so everyone is BRAKING their TOS. or is it only the things "YOU" decide are SERVERS?
A server is a computer, or a software application that provides a specific kind of service to client software running on other computers. Running ICQ is not running a server. When you connect to ICQ, or an online game, or a website, you are connecting to a server. The people running the ICQ servers, online game servers, etc., are not running on basic dynamic 1.5mbps connections. Telus doesn't have a problem with its customers connecting to ICQ, or online games, etc.

Now, if you installed a webserver on your PC, and hosted a site for visitors to see, then you are running a server. If you host an online game and want people to connect to your computer to play, then, yes, you are running a server. If you really wanted to host a server-- a reliable one anyway, then you'd need to upgrade to a business package, which has no port blocking.


Gregorius

@207.216.x.x

reply to Liontaur
Redirecting port 8

This is how I worked around the TELUS Port 80 blocking.
I have a dynamic IP (needs updating from time to time).
I already have a registered Domain Name - rudmaniacs.com
I changed my Linksys Firewall to forward the external port 82 -> internal 80 hosted on my server.
I then went to my Domain Registrar and made these changes.

Change 1:
Hostname=www
Record Type=URL Frame
Address=http://bypassing-blocked-port.rudmaniacs.com:82

Change 2:
Hostname=bypassing-blocked-port
Record Type=A
Address=207.216.93.102 (My IP address at the time)

Seems to work fine now except that I noticed that I have to now actually type the www. Not to sure how to fix that today.


Robbinhood

@207.216.x.x
reply to Robbinghood
Re: In regards to Telus's port blocking

I worked out a better solution below. -Gregorius-

munan

join:2002-09-11
North Vancouver, BC

reply to Liontaur
Actual ports blocked

Here is a reply I got from Telus.

Thank you for writing. In regard to your inquiry, due to the growing pool of viruses, worms and hackers, it has become apparent that we must protect our customers and our network. Customers affected are Consumer ADSL customers who are on dynamic high speed plans. For those on dynamic IP plans who are concerned or unhappy about these new polices, please contact our Customer Service department at the number below to signup for a plan not affected by port blocking:

The ports that are blocked are as follows:

TCP 21 (ftp)
Customers running an FTP server will no longer be able to have Internet users connect to their server. Many customers computers are used as FTP servers to store illegal files.

TCP 25 (smtp)
Customers running a SMTP mail server will no longer be able to receive email requests. Prevent mail servers that operate as an open relay. Open relays are used without a customer?s knowledge to sends millions of pieces of Spam.

TCP 80 (www)
Customers running a Web server will no longer be able to have Internet users connect to their server. Common exploit on old Window IIS server and Linux boxes that are not properly patched.

TCP 110 (pop3)
Customers running a POP mail server will no longer be able to have Internet users connect to the server. Prevent mail servers that operate as an open relay. Open relays are used without a customer?s knowledge to sends millions of pieces of Spam.

TCP 6667 (ircd)
Customers running a IRC server (Internet Relay Chat) will no longer be able to have Internet users connect to the server.

TCP/UDP 135-139 (dcom and netbios)
These ports are commonly exploited by worm viruses:
135 Windows RPC
136 PROFILE Naming System (basically unused)
137-139 Windows NetBios

TCP/UDP 445 (ms-ds)
Microsoft Directory Services - Customers that allow legitimate Internet users access to their computers will loose this ability. This allows hackers to directly connect to a Windows based computer and gain total control over the OS.

TCP/UDP 1433-1434 (ms-sql)
Microsoft SQL server - Customer running an SQL server will no long be able to have Internet user connect to their server. There are several worm viruses that exploit holes in SQL server.

hummer010

join:2004-09-08
Vermilion, AB

My complaint is the lack of communication. I happened to buy a router about the same time that they started blocking ports. I've been dealing with D-Link claiming that there router was unable to open port 21 no matter what the settings (I use ftp to transfer data back and forth between home and the office). I finally decided to actually check with Telus. An email would have been nice ...

The other problem I have is that it is a completely in-effective solution. Anyone wanting to run a server will just use a different port. Viri will start using different ports. It's a band-aid, not a solution.


JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC
that's the point.... telus was not trying to block servers.... (even though it's not permitted in the TOS)

MouseRider

join:2004-09-11

 reply to idic
Re: In regards to Telus's port blocking

I have been giving the situation some thought.

1. I paid for FULL service ADSL
2. Telus has removed a portion of that service
3. Because the service is reduced, there should be a reduction in the fee/billing to compensate for less service than sold to the user.

Logically speaking, this is the same as Telus removing the use of, say, the number 9 from our phone keypads.
Functionality is significantly reduced.

I wonder what a judge might decide if this was presented to him in court?


edmtech
Premium
join:2004-07-27
Edmonton, AB


1 edit
reply to Liontaur
A judge might decide that you are not suffering from reduced functionality and that you should have read the Terms of Service when you signed up for the service.

This is NOT the same as removing the number nine from your phone. This is the same as you trying to run a business off a residential phone line and then phoning and complaining that you can't get a business listing in the yellow pages.


rodst
Premium
join:2002-10-06
Victoria, BC

reply to hummer010
Re: Actual ports blocked

said by hummer010 See Profile:
My complaint is the lack of communication. I happened to buy a router about the same time that they started blocking ports. I've been dealing with D-Link claiming that there router was unable to open port 21 no matter what the settings (I use ftp to transfer data back and forth between home and the office). I finally decided to actually check with Telus. An email would have been nice ...

The other problem I have is that it is a completely in-effective solution. Anyone wanting to run a server will just use a different port. Viri will start using different ports. It's a band-aid, not a solution.

If the FTP is just for you to transfer files, change the port.
--
RDS Computer Systems


edmtech
Premium
join:2004-07-27
Edmonton, AB

reply to Liontaur
Re: In regards to Telus's port blocking

Yep, that's true, change the port and get a redirect. www.dyndns.org is great!

What blows me away, all these people are complaining about this. I run many websites, how the heck do they do it on a dynamic IP address?

There is FREE web hosting available out there that you can host your own domain at. No warez hosting, ETC.

If you had a testing server, just change the port to 88 and get a free redirect from dyndns.org. You can make apache, IIS, etc serve on any port you like. It's a hassle once, it keeps your security up (people not looking at finished sites, etc.) and is all around a smarter idea.

dciarnie

join:2004-05-19
Burnaby, BC

Well, you yourself mentioned one way to run a website with a dynamic IP address and that's dyndns (at least that's my understanding since I've never used it myself). I do it by running a process on my computer that periodically checks the router for IP address changes. Changes are posted to the (not FREE but INCLUDED) Telus web hosting site. Why not just use the web hosting service? In my case it's because 20MB simply isn't enough space (I have a large number of photos on my site).

BTW, with a router, one does not have to run the web server on a different port. Simply configure the router to redirect the desired port to port 80.

wesleyw

join:2003-01-01
v5c1b

reply to Liontaur
"A judge might decide that you are not suffering from reduced functionality and that you should have read the Terms of Service when you signed up for the service.

This is NOT the same as removing the number nine from your phone. This is the same as you trying to run a business off a residential phone line and then phoning and complaining that you can't get a business listing in the yellow pages."

I read the TOS when i signed up (3 yrs ago), and it said nothing about servers. *Nothing*. You wonder why everyone complains? Because they changed the thing. Sure, from a legal standpoint we have no right to complain... but as people we sure do. I completely agree that blocking say webservers used for commercial purposes on residential dsl is a good idea. However, what is wrong with personal websites? Or personal email servers?
"A server is a computer, or a software application that provides a specific kind of service to client software running on other computers"
Then they got a lot more to block. All p2p software. All messaging software that doesn't go through a server (so no more sending your friends files through m$n). Ident (used by irc servers to check the client) will have to be blocked. VNC, RAdmin, remote desktop, etc. They will all have to be blocked. I could go on and on. Point is that the internet *IS* two way communication, and telus just took away half of it. I really see no reason for paying for half access to the internet. And I can see no way anyone can argue that Telus is perfectly right to do so


Manatrite
Shattered Reflection

join:2003-03-02
Canada
·Shaw

reply to Liontaur
Once Telus blocked the ports, it's blocked. You can either:

1) Upgrade to a business package. (not recommended unless you are willing to fork in more money)

or

2) Switch to another ISP. (better solution)

or

3) Listen to what people suggested here.

I don't see any real insight for the people complaining...all i really see is people using analogies to support their complaints..which really have no real significance to why port blocking is a "bad" decision. Oh well..they will sleep through it in time.


edmtech
Premium
join:2004-07-27
Edmonton, AB

reply to Liontaur
Did you read the portion of the Terms of Service agreement that states that it may be changed or modified at any time??

You are correct in that the internet is a 2 way communications medium. There is nothing wrong with PWS or Personal e-mail servers perse.

The real problem is that either people are sending buckets of spam through thier little personal e-mail servers or they don't know how to configure them and someone hacks them and makes them an open relay.

Do you like spam?

The same goes with web servers. If you want a personal website, go to doteasy. Register your domain and get free hosting. You don't have to worry about computer crashes or little hackers.

While there are a multitude of vulnerabilities for other types of servers, the most prolific and the ones that are attacked the most and cause the most inconvenience are the web and mail servers.

Part of this may be Terms of Service enforcement, but I really think that Telus isn't trying to screw you but rather protect the other 700,000 users on the network who don't know the first thing about security and some of who think that sending e-mail out and making 10 cents per message to 'verified newsletter people' about Viagra and Calais is a good idea.

Take a look at this from a differing point of view for a minute or 2 ok?:)

dciarnie

join:2004-05-19
Burnaby, BC

said by edmtech See Profile:
Did you read the portion of the Terms of Service agreement that states that it may be changed or modified at any time??

Yes, we've all seen that and that portion is why I've previously said that as long as Telus reserves the right to change the TOS whenever it pleases, then I reserve the right to complain about it.

quote:

Take a look at this from a differing point of view for a minute or 2 ok?:)

This cuts both ways. What about the idea that clear communications about what was to be done would have been a good thing and not something to be feared? What about the idea that it's one thing to block incoming ports but quite another to block outgoing ports? What about the idea that customers should be your friends, not your enemies?
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