karen402
join:2002-02-20
Louisville, KY
| Download speed Louisville very slow
Anyone else experiencing slow download speeds in Louisville, Ky?
It started last night. I went to DSL reports and ran all three tests listed. Most I got was 1085 down. I also did a search and found and ran many other download tests, same results.
After an hour on hold with Insight they say my connection is just fine because they could "ping" me and got whatever results they were looking for.
Nothing has changed on my end as far as adding software etc.
What can I do about this other than switch to DSL, which I will look into today?
WinXP, Motorola SB 5100 |
|
AlkalineArmy
Premium
join:2002-03-14
Greenfield, IN
1 edit | I've been experiencing a similar problem for about a week now. I've checked the modem config and it's still configured for 3Mbps, but I'm only getting around half of that no matter what I try. I've tried multiple tests, tested from all three of my computers, and even bypassed my router, but to no avail. I only hope that it's temporary and maybe they're doing some upgrading, because I'm not happy at all  . Oh yeah, I'm located in Evansville, Indiana, so it's seemingly not a Louisville specific issue. |
|
tech327
join:2003-01-02
Louisville, KY | reply to karen402
What do your signals say at »192.168.100.1 ? |
|
AlkalineArmy
Premium
join:2002-03-14
Greenfield, IN | Here are mine:
Downstream power level: -1.25 dBmV
Upstream power level: 38 dBmV
SNR: 33.30 dB |
|
posthaste
join:2001-05-20
Champaign, IL | Here are mine (SB5100):
Downstream Value
Frequency 591000000 Hz Locked
Signal to Noise Ratio 37 dB
Power Level -4 dB
Upstream Value
Channel ID 5
Frequency 37008000 Hz Ranged
Power Level 37 dBmV |
|
IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL | reply to AlkalineArmy
»are these signals within spec |
|
karen402
join:2002-02-20
Louisville, KY | I've never seen this before. Let me see if I have enough sense to figure out how to run it. I will post the results here |
|
karen402
join:2002-02-20
Louisville, KY | This is what I have
Thanks
Downstream
Frequency 591000000 Hz Locked
Signal to Noise Ratio 31 dB
Power Level 4 dB
Upstream
Frequency 25008000 Hz Ranged
Power Level 38 dBmV |
|
linxer
join:2000-05-20
Campbellsville, KY
clubs: | Im in Radcliff, but we get our feed from Louisville, and my speeds are fine. |
|
tech327
join:2003-01-02
Louisville, KY | reply to karen402
hmm well your signals are fine. So we at least know it's not a signal issue. If this happens again can you post the results of a ping and a tracert to yahoo.com while it's going on please? |
|
karen402
join:2002-02-20
Louisville, KY
| It's been on and off for the last several days as I said my neighbor has also called Insight.
I know how to do a tracert, how do I do a ping, same way from the C:? and how do I upload to yahoo.com?
What should I ping, mail, newsgroups, or Insight?
Sorry kind of dumb in this stuff |
|
magedominion
Premium
join:2004-04-17
Scottsburg, IN | reply to karen402
We live in Scott County IN, just north of Louisville. Getting normal speeds here - »/speedte···90603085 |
|
regryni
Sippin on Some Sizzurp
join:2004-06-27
Louisville, KY
| If you have a lot of people on your node with Insight then your service will be slower than advertised. Everyone I know with Insight cant get nowhere near 3.0 b/c so many on that node.
--
Thank you you BellSouth for putting me in DS-hell |
|
IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| It has nothing to with the node in this case. Insight actually is very good about keep node users limited. We've discussed this in the past. Why users are now seeing 2700 in speed test instead of 3000 or above. Is do to a change made within DOCSIS. If you do an actual download in real time. Most users will see there actual download speeds aren't slower.
--
Test Your Security Benefit for Children's Oncology Group Cable Modem Diagnostics |
|
