Selected ISP Support > DSL Extreme > Couple questions : Debating between SBC/DSLX

Couple questions : Debating between SBC/DSLX

DSLX does not do pricematching. No need to when they beat SBC on features.

may i ask which features?

The only difference I see is that the upload for DSLX is [384-416 vs. SBC's max at 384], and also a static IP.... ?

also, is there a shipping cost for the initial equipment? SBC charges $12.95

Thanks for any help!

reply to badtzjunk
Newsgroups, webspace, email addresses, support, network quality.

is network quality actually better if it's on the same backbone as SBC?

SBC doesn't offer Newsgroups?

In most of California, DSLExtreme provides their own core services and Internet backbone/peering connections. SBC provides only the subscriber loop.

-John

reply to badtzjunk

said by badtzjunk:

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SBC doesn't offer Newsgroups?

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Is there a speed cap on News Service for DSLX?
Is there is a speed cap for SBC ?

said by The Way Out:

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said by badtzjunk:

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SBC doesn't offer Newsgroups?

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DSLX provides a Supernews account which has higher retention, higher completion, and a larger number of groups.

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I dont know about SBC Newsgroups, but DSL Extreme allows you two logins with 256kbs each, thus resulting in 512kbs

Sign up for SBC, and wait until something goes wrong or you need help (which it will). You'll immediately regret not spending the $3/mo.

Or, alternatively, sign up with DSLX, wait until something goes wrong or you need help (which it will), and George will become your hero.

Just browse through the reviews of DSLExtreme on this website. How many places can you go where the users of an ISP will try to convince you to sign up for it? I'm trying to sell you DSLExtreme, and I'm not getting paid for it- in fact I pay DSLExtreme.

How many companies have customers that loyal? There is a thread just a few down below yours about Verizon vs DSLX- it might be worth a read.
--
-Ryan
Find me in the networking and Microsoft help forums

reply to badtzjunk
If I sign up at $42.99 for a 12-month contract, does it automatically go to 54.95 after the 1st year and remain at that price? Or will it only go up to the amount of the service at that time [month-to-month price]?

Is there a charge to have the DSL equipment to get shipped to you on initial signup?

Thanks for all the help so far! [i'll read the verizon/dslx thread also ]

There are two options for the package.

Competitive Promotional Package -- $42.95/mo
1 Year Subscription ($54.95/mo after 1 st year)

Exclusive Price Freeze Guarantee -- $49.95/mo
Price will never go up! Price Guaranteed for as long as you keep the service

There is a 12.95 shipping charge for the DSL modem and a $2.48 charge for California use tax on the modem lease.

Greetings George!

Thanks for the reply!

I was wondering if you happen to know which DSL modem DSLX provides for residents in the Downtown LA area?

Also, at the end of the 12-month contract, are we able to re-sign up for another one year contract for the current deal/price at the time? [instead of letting the price jump to $54.95] ??

Thanks!

reply to badtzjunk
also wondering ....

If i'm uploading a lot, does it slow down my download speed?

I currently have earthlink, and when I upload near my maximum of 96kbps, my download crawls down to 56k speeds!

??

due to the nature of TCP/IP and the internet, whenever you are uploading a lot you will get slower downloads.

Let me explain-

Say you are downloading from me. I have no way of knowing that you are getting what i'm sending unless you say 'got that much', 'ok, got that part too', etc. So, every so often, your computer sends data back to who you are downloading from to tell thes server you got it okay. However, now assume you are uploading at near your max. Now, there is no upload bandwidth left for you to say 'okay' back with, so the server thinks you didn't get the data and resends it. Since you get the same data over and over, the overall download rate decreases. In general you need 10-15% of your upload bandwidth open to download at max speed.
--
-Ryan
Find me in the networking and Microsoft help forums

reply to badtzjunk
which DSL modem is given on signup?

They are shipping the Westell Wirespeed currently.

reply to badtzjunk
George,

For the 1500-3000/384-416kbps package, what upload speed would you recommend capping off at so it doesn't cannabalize the download stream?

[i'll be able to find a program that'll limit my upload speed]

thanks

I do not think that there is a program that you can do it overall for. Most applications have a way to set the max upload speed. You would be able to do it at an application level but I do not know of a program to set it overall.

i'd cap it at 225-256kbps