Questions about signing up for InsightBB (IL) in Inside Insight http://www.dslreports.com/forum/r9560524 en Sat, 28 Nov 2009 19:42:29 EDT Sat, 28 Nov 2009 19:42:29 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9635523 tektonic : Yeah - I know :) They called at 7:30 the other day and we missed it. The tech's supposed to come by between 12 and 4 next Monday. I would've preferred this week, but they must be busy! Meanwhile I'll try and survive a few more days of dial-up :(]]> http://www.dslreports.com/forum/remark,9635523 Wed, 10 Mar 2004 09:59:15 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9632546 flw : FYI- In Rockford at least, 5 pm doesn't always mean 5 p.m. so I'd keep some extra time open and even if he/she's on time then you have more free time to surf at the speed of sound :D

pickup some mp3 etc... :)
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"Keep your friends close and your enemies even closer" »www.byronnews.org ]]> http://www.dslreports.com/forum/remark,9632546 Tue, 09 Mar 2004 23:09:47 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9629892 tektonic : Finally! Just got a call from Insight to arrange the broadband connection. Apparently the people who know about the Best Buy offer don't come in to work until after 5pm.
The earliest date they could get a tech over was next Monday. Hopefully it's smooth sailing from that point on!]]> http://www.dslreports.com/forum/remark,9629892 Tue, 09 Mar 2004 18:51:20 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9622145 flw :
said by phatTweaker See Profile:
I use to live in an APT myself and had a similar problem of needing another outlet. In my case they used a splitter from the TV outlet and ran coax from that to my computer..kinda ugly having a big honking cable running the length of your living room, but it did the job..


I'll take a ugle cable over dialup any day.;)
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"Keep your friends close and your enemies even closer" »www.byronnews.org ]]> http://www.dslreports.com/forum/remark,9622145 Mon, 08 Mar 2004 23:00:09 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9620282 phatTweaker : I use to live in an APT myself and had a similar problem of needing another outlet. In my case they used a splitter from the TV outlet and ran coax from that to my computer..kinda ugly having a big honking cable running the length of your living room, but it did the job..]]> http://www.dslreports.com/forum/remark,9620282 Mon, 08 Mar 2004 20:19:36 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9619429 tektonic : The day after signing up for Insight broadband through Best Buy, I gave Insight a call to arrange the connection.

All was fine until I asked them to confirm the price was $19.95 for the first 3 months. Their response - we don't think so! They said that was only for the first month, yet it clearly says the discount is for 3 months on the order from Best Buy. They went off to check and then said they'd need to find out a discount code before they could apply the discounted rate. I was assured someone would be in contact to let me know when this had been sorted out.

I hadn't heard anything as of 4pm today (3 days later), so I gave them another call and basically had the same dialogue.

Am I just being too impatient? Why don't they know about this Best Buy deal? Is that only for specific areas? It doesn't say anything to that effect on the print-out from Best Buy!]]> http://www.dslreports.com/forum/remark,9619429 Mon, 08 Mar 2004 19:06:27 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9581585 tektonic : Whew! Got the Best Buy thing sorted out. When I got home their site showed Insight in the list of available services, so I gave them a call to check and it was there. We had to drive all the way back and get the same guy (who was rather slack) to fix it.

According to the forms, there's a $20 rebate plus a $60 rebate for signing up for Insight. The first 3 months are $19.95 per month, and we also get free use of the Rhapsody music service for 2 months.

I hope the installation is considerably less painful!]]> http://www.dslreports.com/forum/remark,9581585 Thu, 04 Mar 2004 18:18:30 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9580512 tektonic : Ah, ok - I think I already had that one bookmarked and forgot about it (it looked familiar).

Anyhow, went to BB and couldn't get the $60 rebate portion or sign-up because their stupid computer system didn't display Insight in the list (just some satellite provider). I ended up getting the modem anyway since it ends up cheaper than anywhere else. I'll give Insight a call this afternoon for sign-up.]]> http://www.dslreports.com/forum/remark,9580512 Thu, 04 Mar 2004 16:31:28 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9580313 bbtech2 : I believe that this is the link that you are referring to: »Corporate policy for AOs in apartments.]]> http://www.dslreports.com/forum/remark,9580313 Thu, 04 Mar 2004 16:11:14 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9579689 IGGY : There is a very long thread related to the apartment issue. I thought I'd bookmarked it. But at the moment can't find it. Hopefully someone else will come along with the link.]]> http://www.dslreports.com/forum/remark,9579689 Thu, 04 Mar 2004 15:03:22 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9578559 tektonic : Did some more digging on this... According to Best Buy, the free cable modem (Motorola 5100) after rebate offer for this week includes the first 3 months for $19.95. This is versus the $29.95 for the first 2 months from Insight.

Since we only have the Classic digital cable, we need to add one digital pack for $5 / month in order to get the cable TV/internet discount of $10 / month.

Insight offers a $4.95 modem (to own), free self-install, and minimum period for service is 3 months.

The only potential snag is that we live in an apartment and they cannot install an extra cable outlet in our other room! The guy did say the tech could hand us a cable to run from the other room to the computer, but they can't be responsible for signal degradation, etc. Has anyone had any problems doing this? It sounds a bit dodgy, but there's really no alternative living in an apartment...]]> http://www.dslreports.com/forum/remark,9578559 Thu, 04 Mar 2004 13:04:26 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9563960 flw : I'm outside of Rockford so I can relate to some of your quesitons.

If you have a special box thats for you cable TV now, you have digital cable. So this requirement is satisified.

Also long as the cable modem is DOCSIS 1.0 compliant your also fine.

So after you dicount period and assuming you have the about your monthly rate will be about $35 plus change in addition to your normal cable bill. As always check with customer service before install because you also have the choice of DSL was well as cable where your at (In Rockford or one of the parks/New Milford area's.

Just for reference customer service is on 20th ST 1/2 block south of Charles. Incase you are ever on the phone and just want to mention stopping by on a issue it comes it handly every great once in a while. I've used InsightBB at about 5 different locations in Rockford and for myself outside of Rockford. The Rockford loations have been very happy with it. You have local tech service and customer service. I'm split between Rockford and Lee co.
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"Keep your friends close and your enemies even closer" »www.byronnews.org ]]> http://www.dslreports.com/forum/remark,9563960 Tue, 02 Mar 2004 23:55:53 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9562119 tektonic : By digital package, you mean anything above basic cable, right? If so, that's not a problem.

We'd get the self-install if we had an extra outlet by the computer. We don't necessarily need them to install the software or anything else - just the outlet. From the FAQ it seems like there might be a cheaper option than premium service if they don't do the s/w and NIC install. Is that correct?]]> http://www.dslreports.com/forum/remark,9562119 Tue, 02 Mar 2004 21:14:17 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9560968 IGGY : Going with the Best Buy SB5100 offer won't effect your getting the discount. But I think you only get the discount when you have a digital package. That information is available in the FAQ listed above. If your fairly competent with a pc get the self install package from Insight - don't use the software it's not needed. And enjoy broadband.

It might be of help to look at the full FAQ here

»Insight BB Forum FAQ it's also linked at the top of the forum.
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Test Your Security Team Z Member Cable Modem Diagnostics InsightBB waiting for new tiers]]> http://www.dslreports.com/forum/remark,9560968 Tue, 02 Mar 2004 19:30:00 EDT Re: Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9560833 lolwhat : This FAQ should cover most of the cost questions: »Insight BB Forum FAQ »How much does InsightBB cost?
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Utilizing magnetic schemata since 1995.]]> http://www.dslreports.com/forum/remark,9560833 Tue, 02 Mar 2004 19:18:52 EDT Questions about signing up for InsightBB (IL) http://www.dslreports.com/forum/remark,9560524 tektonic : I'm thoroughly sick of AOL and noticed an ad on TV last night - Insight is offering broadband for $29.95 for the first two months and this seems reasonable, especially considering Insight is the only broadband solution available for Rockford, IL.

Now for the questions:
- How much of a discount per month is there when you already have Insight Digital with Classic service?
- I'd rather buy a cable modem than rent. What does Insight offer in this regard? ie modem type, cost.
- I'm tempted by the Best Buy offer for a free Motorola 5100 cable modem (after rebates) with sign-up for cable Internet through Insight. Would the aforementioned offer ($29.95) still apply if I went this route, and how does this differ from going to Insight direct?
- What are the installation options and costs? We're going to need a coax outlet in another room. We already have a built-in NIC on our PC, so there's no need for Insight to supply.

Any info greatly appreciated!

Cheers,
Andrew]]> http://www.dslreports.com/forum/remark,9560524 Tue, 02 Mar 2004 18:46:56 EDT