http://www.dslreports.com/forum/r9037522 en Tue, 24 Nov 2009 05:49:04 EDT Tue, 24 Nov 2009 05:49:04 EDT http://www.dslreports.com/forum/remark,21779640 anon : Hi,

someone can tell me how yak broadband (6dl, 800ul)service is?
Do they serve Delta and Surrey in BC?
Do they throttle and do they have a cap?

How is there service (speedwise)

Thx for all your help]]> http://www.dslreports.com/forum/remark,21779640 Wed, 21 Jan 2009 06:30:04 EDT http://www.dslreports.com/forum/remark,21662639 ptrowski : I received a package from Dunkin Donuts the other day that I was not expecting. It had a free travel mug and two gift cards I have never seen before. They said since I am one of their "best customers" they sent me the exclusive cards.

Reminds me, I could use a cup now!]]> http://www.dslreports.com/forum/remark,21662639 Wed, 31 Dec 2008 18:28:47 EDT http://www.dslreports.com/forum/remark,21662638 cypherstream : duplicate post...]]> http://www.dslreports.com/forum/remark,21662638 Wed, 31 Dec 2008 18:28:46 EDT http://www.dslreports.com/forum/remark,17984983 lurking2 : Sorry.]]> http://www.dslreports.com/forum/remark,17984983 Sun, 11 Mar 2007 20:12:02 EDT http://www.dslreports.com/forum/remark,17984980 CigaR : Hello all,

The time has come for me to reformat my computer for the first time since I bought it; 4+ years.

I have a problem though. My computer is a Dell Dimension 8250 and I didn't receive the recovery CD in the box. From what I've heard, there's a image on a separate partition on the drive.

My question is, do I have to make a backup of the OS image (~3.5 GBs) before formatting ?

Also is there a tutorial on how to reformat using a disk image ?

Any help is greatly appreciated !]]> http://www.dslreports.com/forum/remark,17984980 Sun, 11 Mar 2007 20:04:06 EDT http://www.dslreports.com/forum/remark,17984976 CigaR : double post]]> http://www.dslreports.com/forum/remark,17984976 Sun, 11 Mar 2007 20:03:29 EDT http://www.dslreports.com/forum/remark,17812058 CurtesyFlush : The only level out of spec (according to the FAQ which says no lower than 30) is my transmit at 28.5. Is this worth following up on?

Modem is the Ambit U10C018.
--
Life Member, NRA and CRPA.]]> http://www.dslreports.com/forum/remark,17812058 Sun, 11 Feb 2007 11:34:57 EDT http://www.dslreports.com/forum/remark,17812052 CurtesyFlush : The only level out of spec (according to the FAQ which says no lower than 30) is my transmit at 28.5. Is this worth following up on?

Modem is the Ambit U10C018.
--
Life Member, NRA and CRPA.]]> http://www.dslreports.com/forum/remark,17812052 Sun, 11 Feb 2007 11:34:01 EDT http://www.dslreports.com/forum/remark,17812045 johntam : Are there any advantages in having static ips for the nics
vers using DHCP ?

Thanks
JT]]> http://www.dslreports.com/forum/remark,17812045 Sun, 11 Feb 2007 11:27:21 EDT http://www.dslreports.com/forum/remark,16952211 lilhurricane : Moderator Action
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anyone know off hand an email account to EA that would be appropriate to send this stuff too...
--
Beer is living proof that God loves us and wants us to be happy.-Benjamin Franklin]]> http://www.dslreports.com/forum/remark,13965321 Sat, 23 Jul 2005 11:36:14 EDT http://www.dslreports.com/forum/remark,13232921 JTRockville : It's fair, clearly stated, and honest. This policy allows customers to buy what they need, or seek service elsewhere if PlusNet is not designed for their use.

The only thing missing, is how customers who consistently contend at 1:1 - 5:1 will be notified. Does everyone (or at least the leading contenders) get a personal contention ratio with their monthly statement so they have a chance to better manage their use before termination ensues?]]> http://www.dslreports.com/forum/remark,13232921 Fri, 22 Apr 2005 10:10:27 EDT http://www.dslreports.com/forum/remark,11922855 anon : Hey guys, working on a project here on my brand new machine (FINALLY)... Only problem is that I desperately need a decent image editing program to finish, I unfortunately don’t have my Photoshop CD on me or the Macromedia studio CD... If anyone would be willing to do me small favor I’d be much obliged. On the first image attached I made the border for a nice bright green transparent overlay that would fit on the second map. It’s not a major or complicated thing but it is urgent, please take heart and help me out here ]]> http://www.dslreports.com/forum/remark,11922855 Sun, 21 Nov 2004 19:04:26 EDT http://www.dslreports.com/forum/remark,10828125 LINCSAT : Decided to try it and well I will be back at shannonville to race some more, enjoy pics.]]> http://www.dslreports.com/forum/remark,10828125 Tue, 20 Jul 2004 13:56:34 EDT http://www.dslreports.com/forum/remark,9218916 MSeng : Moderator Action
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Please follow this thread instead: »High-Outbreak Threat Alert for W32/Mydoom@MM - NAI]]> http://www.dslreports.com/forum/remark,9198331 Mon, 26 Jan 2004 21:10:18 EDT http://www.dslreports.com/forum/remark,9189973 BBR_InsUW : YUP]]> http://www.dslreports.com/forum/remark,9189973 Mon, 26 Jan 2004 00:57:48 EDT http://www.dslreports.com/forum/remark,9179929 Mospaw : (I'll be that Catchy Title got your attention, didn't it? :))

Moderator Action
This topic was moved to the forum Digital Imaging.

EDIT: Yeah, I screwed up and posted in the wrong damn forum! It's a good thing I didn't make an ML post in the Digital Imaging Forum! :)

Normally these "move stubs" get locked by default, but I figure we can leave this one open and make merciless fun of me for being a dork.

I think I'll go have some nice, hot tea now.]]> http://www.dslreports.com/forum/remark,9179929 Sat, 24 Jan 2004 20:47:05 EDT http://www.dslreports.com/forum/remark,9106363 mjf : Moderator Action
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]]> http://www.dslreports.com/forum/remark,8952668 Thu, 01 Jan 2004 22:41:15 EDT http://www.dslreports.com/forum/remark,8943110 cvig : I want to have my Cayman use the IP Map feature to map a static IP address to an internal server. What I've tried:

Our Cayman did not have the @static_ameritech.net login (was just @ameritech.net). Changed this, rebooted, Cayman device got a dynamic IP address. Should the Cayman device get a static IP address when the username@static_ameritech.net login is used? Or does it still get a dynamic address but the static IPs can now come in? I rebooted many times, each time coming up with a different ip address.

Setting up IP Map with the above configuration did not work (nothing passed through).

NAT was still enabled.

We tried a bunch of additional things (putting Cayman in bridge mode, disabling NAT, etc) but nothing worked.

Following:
»/faq/5873
»Cayman]]> http://www.dslreports.com/forum/remark,8943110 Wed, 31 Dec 2003 20:54:32 EDT http://www.dslreports.com/forum/remark,8903956 catseyenu : This reminded me of some of our twisted friends here...
»fun.from.hell.pl/2003-12-19/czekoladowe.mpeg

*EDIT* File was too large for upload, link included this time.]]> http://www.dslreports.com/forum/remark,8903956 Sat, 27 Dec 2003 19:12:17 EDT http://www.dslreports.com/forum/remark,8891391 FutureMon :
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because it's not really Rogers related. It's more about Canadian copyright law ... that said, of course, the best answer would come from a copyright lawyer!]]> http://www.dslreports.com/forum/remark,8860745 Mon, 22 Dec 2003 12:37:57 EDT http://www.dslreports.com/forum/remark,8848646 jazzman916 : Moderator Action
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If you wish to join any of our TWL teams the Password is "starfire"

Edward]]> http://www.dslreports.com/forum/remark,8762337 Fri, 12 Dec 2003 02:07:19 EDT http://www.dslreports.com/forum/remark,8757323 fatness : Moderator Action
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]]> http://www.dslreports.com/forum/remark,8755365 Thu, 11 Dec 2003 13:26:17 EDT http://www.dslreports.com/forum/remark,8721130 ml3000 : Hi I was wondering if anyone else was having probles with the G3 satellite today?]]> http://www.dslreports.com/forum/remark,8721130 Sun, 07 Dec 2003 23:12:58 EDT http://www.dslreports.com/forum/remark,8721089 hayc59 : Oh Man!!!This Is On I wont See:)
--
~Proud Owner of OutPost Pro~

]]> http://www.dslreports.com/forum/remark,8721089 Sun, 07 Dec 2003 23:09:26 EDT http://www.dslreports.com/forum/remark,8721083 SateliteH3LL : Hello i asked earlier and was told to use a program to share dialup ove rmy lan aswell as direcway but i cant figure out how to share more then one type of connection over my lan....?

All runs well with either dialup as main internet or direcway as main internet but i dont know how to make it where i can use both....?]]> http://www.dslreports.com/forum/remark,8721083 Sun, 07 Dec 2003 23:08:46 EDT http://www.dslreports.com/forum/remark,3409 anon : why does everyone dog free dsl? Is it fear? Screw you all. What has it done to you? nothing! If you dont like it dont sign up. Pure and simple.
]]> http://www.dslreports.com/forum/remark,3409 Sun, 06 Feb 2000 01:28:46 EDT http://www.dslreports.com/forum/remark,3408 anon : DSL is designed to run over an existing phone circuit, but PacBell (and others)
made a big to-do about how it *might* interfere with the voice traffic, so
they were able to force the other providers (Covad, etc) to request and
string a separate line to the customer. This was all to prevent free competition
(and to keep competitors from offering better services over PacBell's lines).

Recently, the FCC changed the rules and is forcing the RBOCs to allow non-RBOC
DSL service over RBOC lines, so this will all change soon.]]> http://www.dslreports.com/forum/remark,3408 Sun, 06 Feb 2000 00:41:32 EDT http://www.dslreports.com/forum/remark,3407 anon : DiTTOs! re: Joe Ekaitis
BBB is like insurance companies: circle the wagons, kick you in the kidneys when you are down. Self interest IS the rule.]]> http://www.dslreports.com/forum/remark,3407 Sun, 06 Feb 2000 00:32:29 EDT http://www.dslreports.com/forum/remark,3406 anon : the problem with getting DSL now is getting the phone co out to your place to install a splitter. CDSL or Glite-DSL may not require this, i think this is the what broadband intends to use.ADSL has speeds up to 6m baud, CDSL is limited to 1.5 to 2 M baud. 2m baud is all i 've seen braudband advertise.






]]> http://www.dslreports.com/forum/remark,3406 Sun, 06 Feb 2000 00:27:49 EDT http://www.dslreports.com/forum/remark,3405 Remix4 : what's funny is, the ones who provide the service cannot troubleshoot the service except asking BULLSH*T scripted questions or fowarding links or giving advice or never really telling what the problem is...in other words NO F****ING explanation. there are certain question you should ask to certain problems. i had one tech ask me if the modem lights were on right after i said that i was connected. how much of an idiot do you have to be to ask such a question. i'm still having routing issues. SO MUCH FOR AN ENHANCED INTERNET EXPERIENCE. the only thing that was enhanced was my ability to be so F**KING upset. WHEN THESE A*****ES get this service right, if you happen to be interested in DSL FROM Hell Atlantic's S**TFORSPEED DSL, one of us, users who've already signed up will probably write in something regarding the quality of service. as of now, it sucks ASS. HEY, HELL ATLANTIC, I HOPE YOU ARE READING THIS, YOUR "SERVICE" TO CALL IT THAT, IS JUST PLAIN STUPID. LOOK AT HOW MANY PEOPLE POSTED THIER PROBLEMS IN THIS SITE. THERE ARE PLENTY OF PEOPLE WITH CABLE AND DSL FROM OTHER PROVIDERS IN THE US WHO DO NOT HAVE THE SORT OF PROBLEMS WE HAVE. IF THE SERVICE WAS WORKING RIGHT, THEN WE WOULDN'T BE WRITING ALL OF THIS. BUT OF COURSE, YOU REALLY DO NOT CARE. ]]> http://www.dslreports.com/forum/remark,3405 Sun, 06 Feb 2000 00:25:37 EDT http://www.dslreports.com/forum/remark,3404 dvarona : DSL is capable of working over existing phone lines, provided the quality of the line is good enough as is. However, companies such as Covad go ahead and run extra new lines in cases where there are probably going to be difficulties. They did this for my DSL, so I'm not surprised that they did it for you.

--dv]]> http://www.dslreports.com/forum/remark,3404 Sat, 05 Feb 2000 23:41:16 EDT http://www.dslreports.com/forum/remark,3403 anon : I called South Western Bell They said 10 days and it was 10 days.... Their web policy stinks like all getup but 10 days and it was a done deal. Outages is another thing they don't fix anything it seems until monday if it goes down on the weekend. And their webpage policy still stinks, but who needs their webpage I got DSL and Linux.]]> http://www.dslreports.com/forum/remark,3403 Sat, 05 Feb 2000 23:28:56 EDT http://www.dslreports.com/forum/remark,3402 gypsy2 : I've been thinking of moving any way...uuhh aside
from being the LUCKIEST PLACE ON EARTH...what else is there?
G...get it]]> http://www.dslreports.com/forum/remark,3402 Sat, 05 Feb 2000 22:59:12 EDT http://www.dslreports.com/forum/remark,3401 cablesurfer : See my Webpage located at »home1.gte.net/awiner for DSL optimization instructions for Windows NT / Windows 2000 / Windows 95 / Windows OSR2 / Windows 98 and Windows 98SE..]]> http://www.dslreports.com/forum/remark,3401 Sat, 05 Feb 2000 22:24:44 EDT http://www.dslreports.com/forum/remark,3399 anon : i would get a 3rd party email like hotmail or nettaxi]]> http://www.dslreports.com/forum/remark,3399 Sat, 05 Feb 2000 21:18:52 EDT http://www.dslreports.com/forum/remark,3398 anon : Pac-bell's Dsl Service and customer support is a JOKE! nuff' said :)]]> http://www.dslreports.com/forum/remark,3398 Sat, 05 Feb 2000 21:03:43 EDT http://www.dslreports.com/forum/remark,3397 anon : dude stop advertising that unknown company you are always mentioning ,I never heard about it and i dont think anyones cares about it.]]> http://www.dslreports.com/forum/remark,3397 Sat, 05 Feb 2000 20:59:49 EDT http://www.dslreports.com/forum/remark,3396 anon : If you make that kind of money, why not go with a local ISP like Capunet, Atlantech, Radixnet or something? A local ISP can give you business grade, and being in your backyard.. better service.]]> http://www.dslreports.com/forum/remark,3396 Sat, 05 Feb 2000 20:31:00 EDT http://www.dslreports.com/forum/remark,3395 DaKmar : You should get it MAN!!! There are people who would do ANYTHING to get that. My cousin has it and he loves it. Caller ID on the TV (BFG SCREEN) and the house is wired CAT 5. My buddy has a slow ass connection and he is gonna move so he can get the service.

Get in on the ground floor before it passes you by.
]]> http://www.dslreports.com/forum/remark,3395 Sat, 05 Feb 2000 20:07:47 EDT http://www.dslreports.com/forum/remark,3394 dallas7 : I've had US West's VDSL here in central Phoenix (28th St & Thomas area) for about 9 weeks. It rocks. 100% dependable, so far. There are now about 16,000 subscribers in the Valley to date. I have the 256k service, but NetMedic reports some downloads at 512k and greater. Video and audio quality for "cable" tv, music programs and ppv are outstanding - and I'm not yet using S-video. Don't hesitate, order it today.]]> http://www.dslreports.com/forum/remark,3394 Sat, 05 Feb 2000 20:05:45 EDT http://www.dslreports.com/forum/remark,3393 anon : I've had DSL since December 6. I live in downtown DC, in an old rowhouse with old phone wiring. Installation was a snap on my second line. I can't say that the speed of the connection has been spectacular, but download speeds and the ease of logging on made it worthwhile to keep IMHO...UNTIL the day it snowed on 1/24. I have not had DSL service since that day and have spent countless hours been transferred from anonymous customer service reps to customer service rep, all of which had to be told my story from the beginning. The entire line has gone out three times during this period of time, although it usually has allowed me to use my analog modem (which I'm using right now) and the voice line.

Well, FINALLY, after ranting and raving to them Tuesday, they said they would send someone out to check out the line at my house on Thursday. I waited all day Thursday, and when no one came, I called in to be told that my order was for Friday.

Friday, the doorbell rang at 9 am and the tech walked in, asked me what my problem was and told me he couldn't do anything about it, because he only serviced the voice line. He called in and asked for another tech to come and the tech, who was great,BTW, who installed the service came back out and tested everything he could in the house figured out what the problem was and ordered another tech to come today between 1 and 8 pm.. (because we were not going to be home before noon).... This had to be someone who could work on the outside line to the house and someone had to be home to give him access to the back of the house. Well, we got home at 12 noon as we expected and the tech had already been here and left a note that I had to call ON MONDAY to reschedule. We spent all afternoon tracking down someone to help on the phone...my husband and I were on both lines at the same time... I was put on hold for an hour on my first try and no one came back. I was subsequently put on hold for 20 minutes at a time and cut off. My husband's experience was similar. Finally, we were told that someone would be out before 6 pm tonight.
It's now 8 pm. No one has shown up. We've called and called and been put on hold... Told that no supervisor was available and basically been given the worst possible customer service ever received...

We finally got through to a supervisor who has promised that someone will be out in the morning.

If any other business gave the kind of customer service that Bell Atlantic provides, they would have been out of business years ago.

If you have not signed up for this service yet... DON'T! The minute cable comes into my neighborhood, I'm outta here and onto StarPower....

Whew! (It felt good to vent! )

Disgrunted in Mt. Pleasant]]> http://www.dslreports.com/forum/remark,3393 Sat, 05 Feb 2000 19:57:13 EDT http://www.dslreports.com/forum/remark,3392 wesleyk : I too am on the same swbell service. Only I am close to the CO and download at 1.5Mbps. I also will strongly tell all others you must get a firewall. I get probed and sniffed at least 10 times a week.

]]> http://www.dslreports.com/forum/remark,3392 Sat, 05 Feb 2000 19:17:49 EDT http://www.dslreports.com/forum/remark,3390 wesleyk : Why does it not surprise me that this type of crappy service is going on in New York. I'm so very happy I'm in Texas. South Western Bell offers 128k up and 1.5Mbs down for only $49 a month. This is $10 for the ISP and $39 for the DSL line. After 3 months I'm still pulling in at full speed. And I get no slowdowns or limits. ]]> http://www.dslreports.com/forum/remark,3390 Sat, 05 Feb 2000 18:47:49 EDT http://www.dslreports.com/forum/remark,3389 anon : iliveinsouthjerseyandmyDSLisgreat]]> http://www.dslreports.com/forum/remark,3389 Sat, 05 Feb 2000 18:08:24 EDT http://www.dslreports.com/forum/remark,3388 anon : I was disturbed to read the review on your experience with Big Net. This is certainly not typical of the quality service our customers have come to expect. And it is not how I would have wanted to be treated either.

I'd like another chance to prove to you that we are not "idiots" but rather a serious team of professionals committted to providing superior services. If you will provide me with your contact information, I would like to speak with you on this matter.

Tom Pewitt
Big Net, Inc.
tpewitt@bignet.net]]> http://www.dslreports.com/forum/remark,3388 Sat, 05 Feb 2000 17:38:07 EDT http://www.dslreports.com/forum/remark,3387 anon : I found the Broadband "FREE" DSL offer rather ridiculous - you have to give ten other "friends" the info about the company and they not only have to sign up but "pass inspection" from Broadband before you can get the "free" modem you need to get the free DSL!!!!]]> http://www.dslreports.com/forum/remark,3387 Sat, 05 Feb 2000 17:15:48 EDT http://www.dslreports.com/forum/remark,3386 anon : Hi,

I have been having similar problems for over 4 months now. I am about ready to return this damn DSL. I never had any problems with my computer before i got DSL. Granted, it is very fast when it works... but many times I get nothing, and as you say i have to turn off the Alcatel modem and turn it back on all the time to get it to work. I also have another even more annoying problem since i got dsl, that my computer locks up about every 15-30 minutes of use now. I spend more time rebooting my computer than anything else these days since i got dsl. This never happened before i got dsl. I have made repeated requests to Pacbell to solve my problem, but they never even bother to respond.

Have you found any solution for your problem ?

]]> http://www.dslreports.com/forum/remark,3386 Sat, 05 Feb 2000 16:49:56 EDT http://www.dslreports.com/forum/remark,3385 anon : My wife called US West about DSL service for the house for a new job she is starting soon. She was told our line did not qualify for DSL, BUT did for VDSL. They gave her this rundown of the service. Up to 4 computers, 1 Megabit speed (I assume up and down), up to 4 Televisions, Pay per view, caller ID on the TV, and a host of channels for TV. A rundown of basic costs were $50 each to hook up the 2 computers, no mention of any charges to hook up our 3 televisions, $8.95 per month for the chapest TV option (we have a dish), and about $69 a month for the service.

Hmmm, I said how can that be. After searching US West web site , I found a few documents (Sol's speeches about the digital living room), mentioned trials in a few areas north of Phoenix. The people at USW told my wife that Gilbert (east of PHX) is wired with fiber.

After looking into it more, there seems to be a number of factors that affect speed but VDSL can go as high as 56 Megabits and has no problems with video. A friend at Lucent told me several months ago that USW was waiting for the availability of their VDSL solutions before rolling DSL out in lots of areas. Seems they are going after the cable guys.

I have tons of questions for them but do not feel like being one of their guinea pigs. I think for now we will go with an alternative DSL supplier and wait til they get the bugs sorted out. Can you imagine me asking how wireless phone jacks, interfaces with the TVS, the need for available line for the Direct TV to dial out, etc. would affect the performance of the system?

Anyone out here (Arizona) have VDSL and can you comment on it?]]> http://www.dslreports.com/forum/remark,3385 Sat, 05 Feb 2000 16:47:08 EDT http://www.dslreports.com/forum/remark,3384 anon : WHEre are you downloading futurama episodes from??????????????????

email me weaponmod@aol.com]]> http://www.dslreports.com/forum/remark,3384 Sat, 05 Feb 2000 16:29:10 EDT http://www.dslreports.com/forum/remark,3383 anon : Regardless of where you are in the SWBell service area ADSL setup and monthly rates are the same. SWBell does not drop or adjust the equipment and installation charges and based on the competition in your area.

SWBell waives approx. $300 of setup and labor charges for anyone in their service area who agrees to a 1yr verbal contract. The $200 charge is for the DSL equipment (modem, nic, and splitter) that you are choosing to purchase through SWBell.

SWBell will provide you with ADSL service minus the $300 installation fee even if you select to provide your own equipment as long as you agree to a 1yr. contract. I do not believe that $200 is an outrageous price for this equipment. SWBell is offering you this equipment at a fair market price regardless of what they pay for it. In some cases, you may be able to obtain pieces of equipment through SWBell for less than what you would pay if you were to go directly through the manufacturer.

It stands to reason that SWBell is not selling the consumer the equipment for the price that they
obtain it for. However, that is just the way retail works. When you go into a store you never buy goods for the same price that the store paid the manufacturer. Otherwise, there would be no point in retail sales.

At this point you may be thinking, SWBell is not a retail outlet. SWBell is a utility. But before getting upset with SWBell for not selling you the equipment for what they pay for it, reconsider the fact that they are a utility. Being as they are a utility they are responsible to abide by tariff regulations. Because of this SWBell can not proceded to sell equipment far below market value, based on the fact that they obtain it for such.

The moral of the story is if you do not want to pay SWBell for installation or equipment. Obtain the equipment on your own and agree to a 1yr. verbal contract.

Signed,
Not attempting to rude, just trying to enlighten. ]]> http://www.dslreports.com/forum/remark,3383 Sat, 05 Feb 2000 16:15:34 EDT http://www.dslreports.com/forum/remark,3382 anon : Hmmm....well down in Beaver County we just got the "InfoSpeed DSL"....and well it totaly sucks....I've only been able to connect twice in 10 days so far....and when i do, i only get max 6kbps download...c'mon i had faster with my 56k....well good luck to the rest of you "InfoSpeed DSL" customers haha yea right...Later Nick]]> http://www.dslreports.com/forum/remark,3382 Sat, 05 Feb 2000 16:05:31 EDT http://www.dslreports.com/forum/remark,3381 anon : Help me out here, please.

I was reading your "12-steps to home DSL", Step 4 and found your statement "IDSL is priced slightly higher than DSL..." I don't understand the "slightly higher".

Let me see now: The general rule for Internet Access pricing seems to be that higher speed demands higher costs.

Now, if I lived across the street from my house, I would get a guaranteed 384Kbps connection from PacBell at about $40/month.

Unfortunately I don't, but I can still get IDSL from Flashpoint at 144Kbs for a mere $130/month and with no speed guarantees!

According to my estimates that translates to about 1/3 of the "standard" PacBell speed at 3 times the cost. That represents roughly ten times the cost as opposed to "slightly higher"! That is also an annual $1000 dollars out-of-my-pocket difference.

Where did I go wrong?

Matt]]> http://www.dslreports.com/forum/remark,3381 Sat, 05 Feb 2000 16:04:37 EDT http://www.dslreports.com/forum/remark,3380 anon : S&#$! DSl is more expensive than I thought. I said b4 that Snip was 12.95 a month for a 2 year plan, well that's in addition to Infospeed prices! I did the math, and for 2 years of paying infospeed costs and snip costs, plus the installation price with a dsl modem, it comes out to over 1500 bucks! Jeezola, is it really worth it to drop my reliable 56k service?]]> http://www.dslreports.com/forum/remark,3380 Sat, 05 Feb 2000 14:21:53 EDT http://www.dslreports.com/forum/remark,3379 JoeEkaitis : The only purpose of the Better Business Bureau is to protect its members from the consuming public. They serve ONLY the interests of their members. They are the least likely source of solutions to a problem with their members.
]]> http://www.dslreports.com/forum/remark,3379 Sat, 05 Feb 2000 14:00:08 EDT http://www.dslreports.com/forum/remark,3378 anon : While it may indeed be true that the cause of January's problems were the fault of AT&T that doesn't explain why I'm still getting ping times in excess of 240ms to my gateway and I'm not getting any answers from tech support when I can manage to get through. Something is seriously wrong and someone needs to really get on top of your reliability and performance issues. I've been dealing with these problems for day's now with no end in sight. The answer I keep getting is "we're looking into it" and "we'll ping others at your CO to investigate" and "we thought we fixed that". Not very confidence inspiring.
It all comes down to me paying full price for a level of service I've been unable to get. I've been forced through 9 service interruptions that all lasted at least an hour, high packet loss (which has since been fixed), and most recent I'm blessed with the high latency issues. Not to mention that my ping times were already abnormally high due to the gateway being in Seattle anyway. 130ms isn't very cool. Luckily I don't have time to play many online games so that doesn't bother me as much. Still though, I expect to get what I'm paying for and I'm not looking forward to 10 more months of sub par service.

Tim Peters
]]> http://www.dslreports.com/forum/remark,3378 Sat, 05 Feb 2000 13:52:36 EDT http://www.dslreports.com/forum/remark,3377 anon : If I do get Infospeed, I'm gonna go with one of their isp partners, because the prices are a lot cheaper. 640k from SNiP is on 13.95, while on Infospeed it's 49.95! The only catch is that I have to buy a dsl modem. Can anyone point to a good place where I can get DSL modems on the net, and what kind I should get? I'm running a 2 computuer lan with a netgear hub and an ethernet card. Also, if anyone is using Snip, do you have any comments on the service? Also, I have 2 phone lines, so splitting isn't a big deal. Would it be better (and easier) for me to get a self install splitterless dsl package?]]> http://www.dslreports.com/forum/remark,3377 Sat, 05 Feb 2000 13:48:09 EDT http://www.dslreports.com/forum/remark,3376 anon : I had to wait 4 months before I got my service, and they signed me up for the wrong one! Now I'm waiting for them to reply to my 100th message about getting it switched to the one I wanted...]]> http://www.dslreports.com/forum/remark,3376 Sat, 05 Feb 2000 12:49:07 EDT http://www.dslreports.com/forum/remark,3375 anon : Dave,
Been looking for a DSL provider myself. I
live in the MillGarden South area. Have you checked the distance from either Central Offices
at either Houser Drive or Mine RD. Total run
length of 2.63miles (Houser Dr). 2>(barely) from
the Mine Road CO...May have to look for ADSL
(64K UP/260K Down)..
Later...
Ron K.]]> http://www.dslreports.com/forum/remark,3375 Sat, 05 Feb 2000 11:37:48 EDT http://www.dslreports.com/forum/remark,3374 bob28205 : Yes, you are right it is in the contract, thanks for pointing this out.

I still am disappointed in that part of the contract, though, which was not in their pre-sales advertising to my knowledge.

I will continue reading on and still dream of a seamless DSL network on one account.

The guys who come up with some simple software to fix this bug will sure have a product in high demand.

Thanks for the responses!]]> http://www.dslreports.com/forum/remark,3374 Sat, 05 Feb 2000 10:10:40 EDT http://www.dslreports.com/forum/remark,3373 anon : Hello,

Alot of people have reported problems sharing PPPoE with Sygate/Wingate.

I am pasting this article from a newsgroup concerning another program. This one apparently works a bit better for PPPox.

"Up in Canada here, we were recently hosed by our xDSL provider (Bell
Canada). They ditched DHCP for PPPoE. Of course, this buggered most of our
home LANS up bigtime, thanks to the "virtual" adaptor PPPoE installs. With
hacks, Sygate would "sort of" work, ditto for wingate, etc, but BSOD's were
common.

I found this program the other day www.internetshare.com . It works.
Period. No funky set up, no manual addressing. Nothing....just a few clicks
and done. It is seamless. All net apps such as ICQ work perfectly with it.

To keep it straight, I have no affiliation, financial or otherwise with this
company.

I really would try it if you are running into problems with sharing xDSL
with PPPoE"

Hope this helps.

]]> http://www.dslreports.com/forum/remark,3373 Sat, 05 Feb 2000 10:10:13 EDT http://www.dslreports.com/forum/remark,3372 anon : WHAT?????????????]]> http://www.dslreports.com/forum/remark,3372 Sat, 05 Feb 2000 06:32:15 EDT http://www.dslreports.com/forum/remark,3371 anon : bell atlantic for 3 months, similar story except I never got rid of my ppp server so was not cut off during frequent outages. speed varies wildly. in the new york area there is no other choice so bell is the best and the worst. ken]]> http://www.dslreports.com/forum/remark,3371 Sat, 05 Feb 2000 06:22:41 EDT http://www.dslreports.com/forum/remark,3370 anon : Hey, cool. Had no idea the thing was actually THAT close to where I live :)]]> http://www.dslreports.com/forum/remark,3370 Sat, 05 Feb 2000 05:44:40 EDT http://www.dslreports.com/forum/remark,3369 anon : Not to flame or nitpick too much, but Woodland Hills happens to be a suburb of Los Angeles. There's no real difference bewteen the 2 :)]]> http://www.dslreports.com/forum/remark,3369 Sat, 05 Feb 2000 04:47:48 EDT http://www.dslreports.com/forum/remark,3368 jojomovado : don't call victor peterson.
he doesn't seem like a professional at all. he seems to have spammed every ISP review.

all ISPs have problems. it's not if, it's when and how they deal with it that matters.

]]> http://www.dslreports.com/forum/remark,3368 Sat, 05 Feb 2000 02:41:30 EDT http://www.dslreports.com/forum/remark,3367 anon : After reading all of the horrible reviews, I was very worried that the numerous problems others have experienced would plague me. However, I couldn't be happier with the service I've received. The modem arrived within 3 days after ordering it, hardware and software installation was a snap (10-15 minutes), and the connection was up and running yesterday as I was told it would be. I have mainted a constant, high speed connection for over 24 hours without any problems. Hopefully this will continue! Just wanted to provide a positive review and maybe some hope for others.]]> http://www.dslreports.com/forum/remark,3367 Sat, 05 Feb 2000 00:36:30 EDT http://www.dslreports.com/forum/remark,3366 anon : From an "inside" point of view, sure, you will share some kind of bandwith from the DSLAM, but take a look at the ratios... On a cable node, how many people will you be sharing bandwith with, who knows, at 2am probally no one. At 7pm, probally everyone. Each port on the DSLAM handles 4 dsl lines, and each port has a dedicated t1, therfore, you are only sharing you bandwith with 3 others... to a point. ]]> http://www.dslreports.com/forum/remark,3366 Sat, 05 Feb 2000 00:31:16 EDT http://www.dslreports.com/forum/remark,3365 anon : From an "inside" point of view, sure, you will share some kind of bandwith from the DSLAM, but take a look at the ratios... On a cable node, how many people will you be sharing bandwith with, who knows, at 2am probally no one. At 7pm, probally everyone. Each port on the DSLAM handles 4 dsl lines, and each port has a dedicated t1, therfore, you are only sharing you bandwith with 3 others... to a point. ]]> http://www.dslreports.com/forum/remark,3365 Sat, 05 Feb 2000 00:30:41 EDT http://www.dslreports.com/forum/remark,3364 anon : Where do you live???]]> http://www.dslreports.com/forum/remark,3364 Sat, 05 Feb 2000 00:26:40 EDT http://www.dslreports.com/forum/remark,3363 anon : Call broadband yo see if there is a profile! DEMAND YOU SPEAK TO TIER 2!!!! they can help you!!!!]]> http://www.dslreports.com/forum/remark,3363 Sat, 05 Feb 2000 00:23:51 EDT http://www.dslreports.com/forum/remark,3362 anon : Gimme a break....its not that bad,,,,do you actually think the other choices are much better??? seeing how the connection is coming through bell atlantic in the first place!!!!]]> http://www.dslreports.com/forum/remark,3362 Sat, 05 Feb 2000 00:13:56 EDT http://www.dslreports.com/forum/remark,3361 anon : Being a bell adsl tech in Va this concerns me!!! I will leave my pager # for you to call me,please do!!!!!!!!709-279-1938...I can help you!!!!!!!]]> http://www.dslreports.com/forum/remark,3361 Sat, 05 Feb 2000 00:09:31 EDT http://www.dslreports.com/forum/remark,3360 anon : maybe it`s not them, hint]]> http://www.dslreports.com/forum/remark,3360 Fri, 04 Feb 2000 23:53:51 EDT http://www.dslreports.com/forum/remark,3359 anon : 2000/02/04 just recieved bell HSE, and it contains a patch for nt and 98se..]]> http://www.dslreports.com/forum/remark,3359 Fri, 04 Feb 2000 23:40:40 EDT http://www.dslreports.com/forum/remark,3358 anon : Well, actually not from south but middle Jersey. No probs at all. Self-installation.
]]> http://www.dslreports.com/forum/remark,3358 Fri, 04 Feb 2000 22:09:08 EDT http://www.dslreports.com/forum/remark,3357 anon : Anyone? Dslreports says service is here and coming soon at the same time.


Steve]]> http://www.dslreports.com/forum/remark,3357 Fri, 04 Feb 2000 21:53:42 EDT http://www.dslreports.com/forum/remark,3356 anon : oh, btw, I'm also in Santa Monica. Earthlink, MM, and GTE are the only ones I can find for consumer DSL. Surprising how hard they are to find.]]> http://www.dslreports.com/forum/remark,3356 Fri, 04 Feb 2000 21:33:20 EDT http://www.dslreports.com/forum/remark,3355 anon : Talk about frickin' idiots, I'll nominate GTE, hands down. I sign up for DSL with Earthlink, but GTE is the local telephone company, and they will be setting up the circuit and doing the work. It's November 13, 1999. About three weeks go by and GTE does a line test. Earthlink informs me that my line won't work (if I had known about DSLreports.com, I'd have known that I'm less than 5000 feet from the central office, easily within range). It's sometime in early December. A week later I get an e-mail saying the line test was performed incorrectly, and they would re-do it and get back to me. Nobody ever gets back to me, of course, so I have to call. And they say the line test is complete, but they are really backed up, someone will have to call me in about a week to set up an installation date, but it could be longer since it's now late December, with the holidays and all.

Sometime in January Earthlink calls and we set up an install date of February 4, a Friday. They can't give me a time, and can't even narrow it down to a reasonable window. I have to be home ALL DAMN DAY. GTE does the install and won't give them any other time. So I piss and moan, but realize I'm going to have to be home all day. In the week before the install, I find DSLreports.com and find that DSL installation horror stories are commonplace. To avoid becoming a statistic, I phone Earthlink, not once, but twice prior to the install date, and each time I ask if I need software. They say yes, and promise to overnight it to me. I never got it. Either time. So the night before the install, I download the software, no big deal, takes about 20 minutes.

The big day arrives. I wake up, clean up my office for the installer, and at 8:00 am I decide to call GTE, not Earthlink, just to be sure they know to send somebody out today. After 45 minutes on hold (no exaggeration!), I finally speak to someone who assures me they show an order for my installation today. Alright, I'll be speeding down the info superhighway any minute now. Well at 2:00 pm, nobody has showed. So I call Earthlink, and suffer through being on hold some more. Finally, I get: 'Yes, we show that you are scheduled for today, there are still three hours left in the day, just wait. I'm impatient, and a bit worried, but what can I do? At 4:00 I decide to call GTE again. Again I'm on hold forever, then I get some help, and she says she will transfer me to another department who runs the installers. Miraculously, I'm transferred to someone outside of GTE, who barely speaks English, and doesn't know why I'm calling him, because he doesn't work for GTE. He says it happens all the time.

OK, now I'm getting pissed. I call back again, and suffer through more waiting on hold while they get around to answering my call. When they answer, I explain what happened and they say they will keep me on the line, no transferring, but just hang on while they talk to someone. Mind you I'm at home, stuck on the phone, not at work with a speakerphone doing something productive. She comes back on the line and says they cancelled my order, but she needs to confirm what the computer is telling her. And then I get transferred unexpectedly. The guy wants to know how I got this number. Aaaack, not again!!! Fortunately, it was not my friend I spoke to during my last unexpected transfer, rather it was secondary support for the installation department, but he usually just talks to installers, not the customers, so he's not sure why I got tranferred to him. But he's a nice guy, and helps me out.

GTE builds circuits by assigning them a unique number, called a DLCI number, and by having the unique circuit, you get the dedicated circuit that allows DSL to work. Seems that GTE somehow assigned my DLCI number to another person, and we can't share this unique number, so my installation went into the 'reject pile until this gets resolved. This happened on JANUARY 25, but nobody told me about it UNTIL FEBRUARY 4. It's been nearly 3 goddam months I've been waiting for this thing, and these frickin idiots can't even let me, OR the GTE person I spoke with this morning, OR Earthlink know about a problem that was identified 10 DAYS AGO!!!!!!

I had called and called and called to avoid this, and I STILL GOT SCREWED!!!! So then I have to call Earthlink again and wait ON HOLD SOME MORE! After about 15 minutes, the nice woman says they were never told about this problem, January 19 was GTE's last notation in the database. But I'll transfer you to 'escalation, who handles difficult problems. They are very nice, and say 'WOW, this has been open since November??? I say yes, but more importantly, I've been home all goddam day for NOTHING!!!! Of course by now it's after 5:00, so we can't reach GTE. So all I have is a promise to get a call on Monday to set up yet another install date, but this time with a mere 4-hour window. I'm so fucking pissed I could kill those dumb assholes. If they didn't have a monopoly on the local service I swear they'd go out of business. I hate GTE, Pac Bell is a much better local Telco.
]]> http://www.dslreports.com/forum/remark,3355 Fri, 04 Feb 2000 21:27:16 EDT http://www.dslreports.com/forum/remark,3354 anon : I ordered on January 3rd. I have also called the FlashCom support number 5 times with high hopes that I will have DSL soon. At least you have the dusty modem sitting at home. I have nothing but a brochure full-o-lies.
I was a little curious about why I was never notified about my order, so i decided to call them. The first rep. said "there was no status on my order". She promised me FlashCom would be in touch within 48 hrs. That didnt happen... So I called again. And again...and again...and again...and each rep. told me the same bogus story. Finally the last rep. informed me that someone will call me within 2 weeks and she even offered me an additional free month of DSL. Let me ask ya this: What good is a free month of DSL if I dont even have the service?
Today is February 4th and I still have no clue when I will have service or even a simple courtesy call telling me that there has been delays. Also, they have the nerve to tell you in the agreement that "you will be charged $250 if you break the contract upon agreement". I feel that FlashCom set a trap and have broken the contract already by not fulfilling their end of the deal within the elapsed time.

Its unfortunate that a company that big would look at the "home user" as non valued customers...And on that note, why even bother offering DSL to us?
Sincerely,
D. Mui
Another Unsatisfied customer.]]> http://www.dslreports.com/forum/remark,3354 Fri, 04 Feb 2000 21:02:03 EDT http://www.dslreports.com/forum/remark,3353 anon : Sir -

The outages and degraded service that Speakeasy has been experiencing of late has indeed been caused by problems inside the AT&T network. Below is an excerpt from an email sent to us from AT&T:

The AT&T ATM network has been experiencing intermittent and isolated
PVC degradation since a recent software change on 1/16/00. AT&T and our
switch vendor have been working diligently to resolve this issue.
[...]
I am very sorry for any problems or inconvenience this condition has
caused you or your customers. We are dedicated to insuring that the quality
of any future deployments meets everyone's expectations.

Sincerely,

Mike Kruswicki
AT&T

Speakeasy does not have a reason to lie about service difficulties. When a problem arises that causes difficulty for our users, we attempt to provide the best information we have at the time. When an outage or service degradation occurs, our resources become fully dedicated to resolving the issue, and to informing our customers as soon as we can provide an explanation.
Certain network problems do not manifest immediately, nor are their symptoms automatically identifiable. Individual customer problems are the first that can be identified. National problems, such as the degradation of service experienced 2 weeks ago sometimes have to be deduced as customer problems increase, and a pattern emerges.
Speakeasy regrets the service difficulties that arose in January, and we are taking steps to reinforce our network, and improve the lines of communication to both our vendors and our customers.

Sincerely,
Gilad L. Rosner
Director of Operations
Speakeasy Network]]> http://www.dslreports.com/forum/remark,3353 Fri, 04 Feb 2000 20:59:24 EDT http://www.dslreports.com/forum/remark,3352 anon : You've sure got more fortitude than I do.
I had given up on these guys much sooner than you did.
Just as a heads-up.... I went the Visa route - called Visa and entered a dispute on the charges applied by PSN - Visa agreed that since PSN did not provide the service that they agreed to provide, there was no issue with disputing their charges. I am getting every penny back from this lying, cheating, stealing company. If it's not too late for you... this might be an avenue for you to explore.
Cheers

]]> http://www.dslreports.com/forum/remark,3352 Fri, 04 Feb 2000 20:42:31 EDT http://www.dslreports.com/forum/remark,3351 anon : I know, they've been done before, and they're getting old, but I found a java applet to test modem speeds which is better than the one on this site. And supposedly it can test speeds up up to T3, but I didn't have a connection fast enough to verify that. I kinda doubt it though. Oh yeah, the link:
»www.infinilink.com/Speed.html]]> http://www.dslreports.com/forum/remark,3351 Fri, 04 Feb 2000 20:33:20 EDT http://www.dslreports.com/forum/remark,3350 anon : OK - I read your comments on how pleased you were with the "sales" at PSN - so was I. Since that time however, none of the promises that the sales person made have come true. I have finally given up and cancelled.
How are you doing?
It's been almost two months since you signed up.... do you have the service? And how good is it?
]]> http://www.dslreports.com/forum/remark,3350 Fri, 04 Feb 2000 19:46:50 EDT http://www.dslreports.com/forum/remark,3349 anon : I had a very similar experience with PSN - NOT A GOOD ONE!
What I did after having some arrogant sales rep - David Parker, tell me how I will not get my money back.... I called Visa and entered a dispute on their charge.
The Visa rep said there would be no problem removing this charge from my account as the company in question PSN would not be able to prove that any service was provided - as it was not.
Give this a try..... I know that I am feeling a lot better now that I know that I have recovered my year of pre-paid funds!
Cable modem.....here I come!
Cheers
]]> http://www.dslreports.com/forum/remark,3349 Fri, 04 Feb 2000 19:40:02 EDT http://www.dslreports.com/forum/remark,3346 anon : $700+ for ISDN line..after they drilled hole in house and broke antique table installing dsl they said i could get...then after this they checked the line and some bogus bs..if it doenst just plug and play...they dont know how to deal with it..so..for the majority of people..they suck..have sucked ..and will forever continue to suck..if u cant get a job..go to work for US West..]]> http://www.dslreports.com/forum/remark,3346 Fri, 04 Feb 2000 18:59:36 EDT http://www.dslreports.com/forum/remark,3345 anon : Joshua I have a question about your pac-bell dsl connection,You mentioned in your review that your upload speeds are very high,do u have the 128k upload speed account? I signed up for the 384-1.5mb/128k service and was wondering how fast 128 k uploads really are in terms of kb/s correct me if im wrong,I assume they are around 15 kb/s?]]> http://www.dslreports.com/forum/remark,3345 Fri, 04 Feb 2000 17:15:51 EDT http://www.dslreports.com/forum/remark,3344 anon : Hey yo, I have BSFA ADSL service at my home, and guess what. If ya know what you are doing, you can network it. BUT if ya have problems with it, and need to call Tech support, you had best disable the network.

Give 'em a break, would you support a network over the phone? Considering almost EVERY network is set up differently? I sure as heck wouldn't.

So, go read a book....

And bye the way, here is YOUR contract.


Taken straight from the web page it's self:
Without limiting the foregoing, certain problems may arise when attempting to install or use an ADSL-based service on a PC which has more than one network card or which is connected to a LAN (Local Area Network). While we will install the Service on a single such machine if you request it, this configuration is neither recommended nor supported by BellSouth and BellSouth will not be responsible for any problems relating to such a configuration. We will not install on and do not support installations on any type of server or router .

Don't believe me?
ADSL Contract]]> http://www.dslreports.com/forum/remark,3344 Fri, 04 Feb 2000 17:13:49 EDT http://www.dslreports.com/forum/remark,3343 jinharry : No, the installation included running the line under my house (in the crawlspace).

Harry Jin
P.S. My company is now trying out a VPN scheme to allow me to connect to my company intranet from PacBell. The results so far have been very good!
]]> http://www.dslreports.com/forum/remark,3343 Fri, 04 Feb 2000 17:01:34 EDT http://www.dslreports.com/forum/remark,3342 willardk : they just need the "union push". Contact the Presidents executive office and file an official complaint or what they call an appeal. They will attack this from the top down and opposed to the bottom up....I don't have this number but its in front of the white pages.

"I can't do it ...deny him service" sounds sort of biased and illegal. I would tell the executive appeals office that you intend to contact the Public Service Commision if they can't do anything because you think that Bell is violation of FCC regs....and that the yoyo at your CO needs to be reprimanded.

they are open m-f 9-5 only....


Will]]> http://www.dslreports.com/forum/remark,3342 Fri, 04 Feb 2000 16:48:50 EDT http://www.dslreports.com/forum/remark,3341 anon : Most of the bad reports (or most of them period) have been coming out of Bell Atlantic's southern coverage (as in d.c. and Baltimore) Anybody have comments on what it's like in south jersey. One more thing. If an isp is partners with BellAtlantic and providing Bell's DSL, is it any better?]]> http://www.dslreports.com/forum/remark,3341 Fri, 04 Feb 2000 16:48:38 EDT http://www.dslreports.com/forum/remark,3340 anon : Yep my connection with the CO was a nightmare too. After hours on hold and days w/o service, I'd get the same answer "All of Baltimore is Out".
Gee, that's fine but I'm in DC, and others across town are online. These people should really just come up with some new lines like, "There's really nothing we can do, cancel your service and go with a CLEC" If Bell Atlantic was a Doctor, and you had a broken foot, they would try diagnosing a problem with your arm. This is why customers are so hard on them, they never get to the real problem for days or weeks. A problem with perhaps a 15 minute fix that takes weeks to get to. Many DSL users are better at diagnosing the problems than tech support :) and can't believe the answers they are getting]]> http://www.dslreports.com/forum/remark,3340 Fri, 04 Feb 2000 16:30:00 EDT http://www.dslreports.com/forum/remark,3339 anon : The thing that annoys me most is the difference between CSRs. I'm still trying to get my service turned on and the people I have talked to in logistics have ranged from "clueless robot" to "pseudo-helpful" to "actually helpful" . I think the best call was the guy who actually let me talk to some in "expediting" cause the day after that I received my modem.]]> http://www.dslreports.com/forum/remark,3339 Fri, 04 Feb 2000 16:18:59 EDT http://www.dslreports.com/forum/remark,3338 anon : When Bell Atlantic checks in on the subcontracter they pull a dog and pony show and make all appear ok. When in fact - it is not okay. (Now finally it is all coming out)

Who are you referring to here?]]> http://www.dslreports.com/forum/remark,3338 Fri, 04 Feb 2000 16:15:39 EDT http://www.dslreports.com/forum/remark,3337 anon : write to better bbb
The Better Business Bureau, Inc.
550 W. Orangethorpe Ave.
Placentia, CA 92870-6837

phone: (900) 505-1000
fax: (714) 985-8920
email: galmond@bbbla.labbb.org
]]> http://www.dslreports.com/forum/remark,3337 Fri, 04 Feb 2000 16:01:51 EDT http://www.dslreports.com/forum/remark,3335 anon : Im not here to argue, but for what ATM can do as opposed to Ethernet, there is a big difference. I think I can sum this up with a question to answer the above statement. What Frame type do they use for Voice over IP and Video Conferencing?
ATM and if you dont know why go read a book
check your facts]]> http://www.dslreports.com/forum/remark,3335 Fri, 04 Feb 2000 15:45:41 EDT http://www.dslreports.com/forum/remark,3334 freedoms : Excuse me!?!?!?
When a customer opens their wallet and hands over hard cash, that's the BEGINNING of the emotional process. Try this---The next time you cash your paycheck, you know the one drawn on that Bell Atlantic account, don't pay your telephone bill.
See how unemotional your telephone company is when they threaten to turn off your telephone.
Asking for good service, or complaining because of a lack of service or bad service is not getting emotional, it's absolutely appropriate!
Complaining about people who have legitimate concerns -- and an investment of their hard earned cash, leads me to believe you'd better get back on the phones and tap dance with a few more disgruntled BA DSL customers.
E. Owens
BELL WATCH 2000
»205.148.206.120/bell/]]> http://www.dslreports.com/forum/remark,3334 Fri, 04 Feb 2000 15:34:07 EDT http://www.dslreports.com/forum/remark,3333 anon : VISI.com no longer supports bridging for RADSL connections. All of our customers have now been transfered to a PPPoverATM configuration.

Scott Morford
neurotic@visi.com
VISI.com Engineering
]]> http://www.dslreports.com/forum/remark,3333 Fri, 04 Feb 2000 15:28:26 EDT http://www.dslreports.com/forum/remark,3332 ominz : When I first had my DSL installed 8 months ago, I had packet loss almost as bad, but the ironic side was the GATEWAY had the worst. Which means anyone within my IP range had the same problem. After 2 months of calling Flashcom, admitted that they been receiving excess amounts of calls from users in Southern California with GTE as their phone company. They finally said, the problem was GTE. After GTE did and an upgrade from their Frame Relay Network to an ATM it was great.

Now the problem has returned but worst. I called flashcom multiple times over these past weeks, no one calls me back.
It was a sad day, when I had to REINSTALL my analog 56K Modem just to send an email.
So I sent an email to "dslsupport@flashcom.com" a few days back I am still waiting dor a reply. But don't really expect one.

Re: EXTREME packet loss
SpeedStream DSL Modem
GTE/COVAD

Hello,

This has been an ongoing problem with multiple telephone calls to Tech Support. Unfortunately, the problem is progressively becoming worst. As of yet, no one has contacted me with the cause of the problem or a possible resolution.

On my SpeedStream Modem the "ATM" light keeps going off from 1 minute to 30 minutes and then re-occurs within 10 minutes.

When the ATM light goes out, I have loss my signal with COVAD.

When the light does remains on I have EXTREME packet loss limiting my DOWNSTREAMS to as low as 42kbps and my UPSTREAMS to less than 1.3kbps - slower than my analog modem. With a constant stall in between the streams. Stalls resulting in timeouts.

Sometimes, it has become impossible to send emails larger than 4K. Unable to send a simple email that says, "hello" is almost impossible.

Here is a ping and traceroute from my place of employment. I also pinged my IP from my university with nearly the same results.

Here are my results.

Feb 03, 2000 - 4:00 PM

----xxx.xx.x.xx PING Statistics----
1503 packets transmitted, 429 packets received, 71% packet loss
round-trip (ms) min/avg/max = 16/20/97


xxxx:/xxx/xxxxxxx> traceroute xxx.xx.x.xx
traceroute to xxx.xx.x.xx (xxx.xx.x.xxx), 30 hops max, 40 byte packets
1 e5-4-ds01-pas.neteng.itd.earthlink.net (207.217.116.1) 51 ms 9 ms 6 ms
2 f8-0-0-cr01-pas.neteng.itd.earthlink.net (207.217.2.65) 4 ms f5-1-0-cr01-pa
s.neteng.itd.earthlink.net (207.217.2.33) 5 ms f5-1-0-cr02-pas.neteng.itd.earth
link.net (207.217.2.34) 3 ms
3 f8-1-0-br01-pas.neteng.itd.earthlink.net (207.217.1.65) 5 ms 5 ms 4 ms
4 ibr01-s5-1-0.irvn01.exodus.net (216.32.132.33) 8 ms 9 ms 8 ms
5 dcr03-g2-0.irvn01.exodus.net (216.33.164.35) 7 ms 7 ms 7 ms
6 rsm02-vlan951.irvn01.exodus.net (216.33.164.154) 10 ms 8 ms 10 ms
7 209.185.207.134 (209.185.207.134) 9 ms 19 ms 14 ms
8 8 * * * timeout


Please advise me to what we can do to resolve the problem.

Thank you in advance,

Nikia Hyla
(626)331-XXXX

For me just to post this to DSLREPORTS, I had to click "SUBMIT" more than 12 times just for my problem description to be sent. That is just how bad my packet loss has become. Imagine trying to download or upload something.]]> http://www.dslreports.com/forum/remark,3332 Fri, 04 Feb 2000 15:03:56 EDT http://www.dslreports.com/forum/remark,3331 anon : It's kind of silly for me to even try the on-line help since they want an ID and password and I cannot even sync up with the CO. My service was supposed to start on 2/1. I'm still not synce and can't get to any member services help on the web.

Today is the end of the 72 hours for the trouble ticket. My roomie just told me that instead of the Westell white modem blinking at it's slower rate, it blinks fast for a second, then slow, then fast... and keeps alternating. What does this mean?]]> http://www.dslreports.com/forum/remark,3331 Fri, 04 Feb 2000 14:54:21 EDT http://www.dslreports.com/forum/remark,3330 anon : networking is still possible, but it's not to easy. Set up a network card to communicate between your network and the internet.

Don't ask me how it's done or how to do it though, that's beyond me!]]> http://www.dslreports.com/forum/remark,3330 Fri, 04 Feb 2000 14:43:42 EDT http://www.dslreports.com/forum/remark,3329 anon : With all of these people who are having so many problems with Flashcom, I see a very easy way to solve this problem. If you have proof that they are not fulfilling their promises, which many of you do as it seems, contact a lawyer about a class action suit. I'm sure all of these people would be witnesses and love to get back at Flashcom for the stress and mental anguish that Flashcom has caused them. BTW, just mention this site to a lawyer and he will be all over the case. This type of case is big money for them.

You people have tried everything, repeatedly and to no avail. There is a way though, file a law suit.

- Anonymous]]> http://www.dslreports.com/forum/remark,3329 Fri, 04 Feb 2000 14:20:56 EDT http://www.dslreports.com/forum/remark,3328
I have been trying to get good service out of comcast@home for over a month. I was scheduled to have cable service installed before christmas 1999, I took a day off from work because they said my appointment would be between 8am and 8 pm. I waited all day only to receive a phone call at 5pm telling me that they wanted to reschedule my appointment. They said that their was a problem with my how my account was setup. After much complaining I finally got them to come out and at least install the modem knowing that the service would not work. I then proceeded to attempt to get my account/service fixed for 2 weeks before I fianally got access If you can in fact call it that. They had to send out another tech to do my network settings, they would not tell me over the phone. After arriving 6 hours late and messing with my settings for an hour he finally figured out that the first guy never turned on my service from the utility box outside my building. Ok I thought I finally have access, little did I know that my nightmare was just begining.

During use I had noticed from day one transfer rates that we're no where near what they siad I should be getting. I was told I shoulbe be getting nothing less than 160k/sec, I have never seen more than 15k/sec. I have called and spoke with every tier of support. They even sent out another tech who completely detached my system from the cable modem and ran his laptop through my modem and got the same problem. He tested my lines, and verified that nothing was wrong with the coax. He than refered me to support again.

Now after being promissed 3 times that I would be getting a call back from the lame excuse for tier 3 support that comcast has, I finally got a call last night. Now they are saying that the cause of my poor spped is because I have 2 network cards, some purported NT 4.0 genius at comcast insists that it's the 2 NIC's. So tongiht I will be disconnecting my NT Firewall(2 nic machine) and attaching the modem directly to my w98 machine to prove to these idiots that 2 network cards has nothing to do with the speed issue.

I am a network and firewall administrator for a Bank, and I know that a firewall box with 2 nics will jnot drop a 160k connection to 15k. And any network engineer should know that.

Be thankful that your cable install went so well.

Jamy
]]> http://www.dslreports.com/forum/remark,3328 Fri, 04 Feb 2000 13:57:48 EDT http://www.dslreports.com/forum/remark,3327 anon : I fought with SWbell from the first of November until Dec 30 to get my DSL hooked up. I am going throught another ISP other than Bell. I am enjoying the DSL but like you I think my throughputs are slow from time to time. It's as though they can turn them up or down. They vary from hour to hour and day to day. I am checking them with a DU meter and with toast.com.]]> http://www.dslreports.com/forum/remark,3327 Fri, 04 Feb 2000 13:57:02 EDT http://www.dslreports.com/forum/remark,3326 anon : I use a product called Nat32 to provide access to all PC's on my network. Does anyone know if any/all firewall product (like Conseal) work with it? Do I still need it with this product?

Any help would be great.]]> http://www.dslreports.com/forum/remark,3326 Fri, 04 Feb 2000 13:37:49 EDT http://www.dslreports.com/forum/remark,3325 anon : Nope, I am not affiliated with INYC and I am completely satisfied with the level of service they have given me. I have a 416/416 DSL. Those rare times when I need to call tech support, they are knowledgeable and boom! things are fixed.

-- Albert (somewhere in the San Francisco Bay Area)]]> http://www.dslreports.com/forum/remark,3325 Fri, 04 Feb 2000 13:23:11 EDT http://www.dslreports.com/forum/remark,3324 anon : Talked to a guy yesterday who indicated that USWest just increased the distance limit for DSL. Anyone else hear that?]]> http://www.dslreports.com/forum/remark,3324 Fri, 04 Feb 2000 12:36:59 EDT http://www.dslreports.com/forum/remark,3322 anon : Bell Atlantic is NOT doing even a mediocire job. They should not offer service if they are not prepared to handle the demand. Any responsible ISP stops taking on new customers if they are faced with a situation where their servers, etc become overloaded. The ONLY think they do right is give a money back 30 day guarantee.]]> http://www.dslreports.com/forum/remark,3322 Fri, 04 Feb 2000 11:53:55 EDT http://www.dslreports.com/forum/remark,3321 anon : Great job Don. I know you have had your share of bad ISP dealings by the games I have played online with ya. Hope things work out for us types someday soon.

Chris Edwards, Judast

Manito , Il]]> http://www.dslreports.com/forum/remark,3321 Fri, 04 Feb 2000 11:35:09 EDT http://www.dslreports.com/forum/remark,3320 willardk : when you make a report for your next weekly meeting ask why any customer should wait a month for service to be restored? And why Customer service had that person checking installation for a service that was in place 6 months? Why the person was sent a DMT modem instead of a CAP modem?...if Bell Atlantic continues to keep its head in the sand and not take serious steps to restructure how it does customer service and how it provides its service and how right now their GSP providers just plain can't handle the load... there won't be any wave to ride.....


Will]]> http://www.dslreports.com/forum/remark,3320 Fri, 04 Feb 2000 10:56:46 EDT http://www.dslreports.com/forum/remark,3319 anon : That was so funny and was the total truth..]]> http://www.dslreports.com/forum/remark,3319 Fri, 04 Feb 2000 10:20:14 EDT http://www.dslreports.com/forum/remark,3318 anon : I believe that in light of the consumer's demand for faster technology, Bell Atlantic is doing as well as the rest of them, if not better. I believe that they are trying to implement improvements, but that requires cooperation from all involved. It is very obvious from this website that consumers are very DEMANDING and I'm sure that someone is listening. Relax and ride the wave. Getting emotional about this isn't going to make it better and if you want this service, you have to put your trust in those that are offering it. If you can't do that, then stick to 56K dial-ups. ]]> http://www.dslreports.com/forum/remark,3318 Fri, 04 Feb 2000 09:45:16 EDT http://www.dslreports.com/forum/remark,3313 anon : Yes, you're right and you bring up a good point. But to tell you the truth, I would rather share bandwidth beyond the DSLAM, than to have to worry about being slowed down before my line even got back to the Central Office. But-if there's any service that is able to guarantee no bandwidth sharing at all, hey let me know, I'd love to see that. Thanks for your comments!]]> http://www.dslreports.com/forum/remark,3313 Thu, 03 Feb 2000 23:58:20 EDT http://www.dslreports.com/forum/remark,3312 anon : I like how the term "monopoly" comes up every time someone gets pissed off at a telephone comany, usually a baby bell. According to one of the previous posters if a phone company couldn't offer you a feature that it offers in another neighborhood then that is a result of monopoly???? Having a 5 minute conversation with a BellSouth service tech doesn't qualify you as an enginering expert. Sorry to break it to you.]]> http://www.dslreports.com/forum/remark,3312 Thu, 03 Feb 2000 23:50:32 EDT http://www.dslreports.com/forum/remark,3311 anon : All of the companies are making Pentium class machines their system requirements.. check out @home and Road Runner, since cable was brought up earlier. Same ole same ole.]]> http://www.dslreports.com/forum/remark,3311 Thu, 03 Feb 2000 23:06:49 EDT http://www.dslreports.com/forum/remark,3310 anon : I have been a new user now for 7 days. On day one after reading the horror stories about InternetConnect I download some FREE software just in case I needed objective evidence to demostrate how bad the service is.

Well, it has been Rock Solid!
The software I down loaded was pinger.exe you supply a list of IP addresses you desire to monitor and Pinger will send a a scheduled ping at an interval that you set. If a ping fails to respond an error log entry is generated.

Rock solid performance.
Only forty three (43) missed pings in seven (7) days! oh, by-the-way I am located in the Washington DC area. Pings are to South Africa my business partners, California HQ of my home based business business, California InternetConnect, Ft. Lauderdale Florida a friend with Bell South DSL (their PC) and of course the primary and secondary DNS servers of InternetConnect.

I have also applied ZoneAlarm to protect my self the best I can from being hacked.

When I read a horror story I have to ask myself:

Has the individual prepared their PC for DSL. It is not an easy task by any means. If you cut corners and buy an eithernet card based on cost, you may be setting yourself up for problems. I chose a 3COM knockoff but it has the 3com chipset. A few dollars more but I am not having any problems.

Has the individual made an error and installed the crossover cable that came with the DSL modem/bridge? It is designed to be used with a hub if connecting more than one PC to your DSL line not the straight through cable for normal configuration.

The Windows registery values need to be checked, modified or tweeked for maximum performance. (info is available here on DSLReports)

Once again a ROCK SOLID connection, everything that I expected and require of my Internet provider. Thanks InternetConnect!

Bob McCandlish

Just in case you are wondering I am just an average user looking for quality service at the best price. I never even heard of InternetConnect before my DSL saga began. Once again I am a happy camper!
]]> http://www.dslreports.com/forum/remark,3310 Thu, 03 Feb 2000 22:45:05 EDT http://www.dslreports.com/forum/remark,3309 anon : Okay, I have to disagree here, I have personally had many a person trying to set up service that failed to complete the process due to their version of Netscape. After registration is done, yes.. do whatever you want. Install Netscape Beta release 800, I dont care.. but this is an issue with new customers.]]> http://www.dslreports.com/forum/remark,3309 Thu, 03 Feb 2000 22:33:44 EDT http://www.dslreports.com/forum/remark,3308 anon : Okay. The card could very well be improperly configured at the CO. If you have synch it is possible yet not the definate reason. If your issue still isnt resolved there are a few things you can try. Again, I stress..make sure your settings are correct. If you are a new customer you are ppoe, which can be a nightmare. If the tech failed to install Netscape 4.5 then do it..the remote authentification server acts flaky if it is a differnt version and doesnt let your register. #2, ping your card.. open up a dos prompt and ping 127.0.0.1
If you can ping the card then I'd wager that the tech was full of bull and your card is fine. You said it was a 10/100 card..make sure its settings are fine. Full duplex, 10mbps. Next, try pinging the gateway, I doubt you can but, what the heck? :)
If you can, get a hold of Tech Support..tell CompUSA to just send you to the next level and when you get someone on the line..hey the call ques have been getting a bit better...tell them what you can and cannot do. Tell them to make sure the card is correct, tell them to get on the phone with Broad Band and work their magic, Tell them to check the Virtual path.. tell them to check and make sure the settings they gave you are correct.. When they tell you they will have to call you back, get their name, their full name. Ask the name of their supervisior. Ask for the Tech ticket #. And ya know what? If they dont call you back in the specified amount of time, send an email or a letter with all of the information. Heck, send an email every day, the same one if you must.

If you guys want to complain about poor tech support, complain to the people that can fire the techs. If you dont then they may not realize there is a problem.
]]> http://www.dslreports.com/forum/remark,3308 Thu, 03 Feb 2000 22:21:04 EDT http://www.dslreports.com/forum/remark,3305 anon : Okay, I'm going to admit it. I'm a BA Tech.. A+ Cert.. Network+ Cert..and MCP. Im not a mac guru. I do have a bit of mac knowledge. I'll try to exhaust it here. #1..as mac users know, there are definate issues with the version of winPOET that is currently shipped and MAC OS over 8.6. If nobody checked that, it may be your problem. #2 there could be some small possibility that your tcp/ip stack is corrupt. If nobody has had you delete the file MACPTCPdnr please do..reboot and then enter your configurations again from the control panel. #3, I assume that this is a mac, not a clone and has onboard ethernet. If is it possibly a clone.. check your adapter properties, see if the settings are full duplex and 10mbps. #3 if they had you dl any version of Netscape over 4.5 you may want to revert to 4.5. It is the most current version that has been suitably tested. Will 4.7 work? Probably, I'm just saying that you may want to consider the possibility. #4, and I have seen alot of this recently. Are you bridged or ppoe? If you have a static ip make positively sure that your gateway is whatever number your ip is.. say 151.200.40.123..with only a 1 in the last octet. Dunno what some techs are thinking but, this has happened alot in similar situations to the one you are describing. #5, if you can connect run some tracerts. Are they going off without a hitch? If so, you could possibly be experiencing a problem with your card at the co. Or you could be bound incorrectly. You can go to www.tracert.com to run tracerts or to ping if you dont have any applicable utilities. Also, try pinging your gateway. If that is in the hundreds then there is your culprit and you need to get them to run some tests on your local loop.

My only other tip is this and I know you may grown but, check your connection, check your cable, if you have an extra one lying around, try changing it. I have stood around with System Admins before after trying everything we could think of to resolve intermitten connection problems before we replaced a cat 5 and presto! Issue solved. I have no knowledge of your specific problems and what has and hasnt been done but maybe, just maybe someone missed one of the basics.. Good luck.]]> http://www.dslreports.com/forum/remark,3305 Thu, 03 Feb 2000 22:01:06 EDT http://www.dslreports.com/forum/remark,3301 brian4173 : Sorry I took sooooo long to respond. For some reason I wasn't notified of a new message up in here. :) I have a 384/128 connection. My CO is located in Rockville (as the wire goes it's 10,343 feet due east). Haven't really done alot of speed testing, but the ones I did when I first got the line are well in line for a 384/128 connection. I am very very happy with the service. (With the exception of a few growing pains on Covad's part).]]> http://www.dslreports.com/forum/remark,3301 Thu, 03 Feb 2000 21:43:16 EDT http://www.dslreports.com/forum/remark,3300 brian4173 : Well, Speakeasy has been having their own problems. I was down (well, not completely but dialup was faster) from yesterday afternoon to this morning. Supposedly it was an AT&T router problem. Nevertheless, I am *very* happy with the service and my connection is excellent. One word of caution for Marylanders: Speakeasy is located in Seattle so latency for gaming is a bit lacking. They *are* putting in a POP in NY so that should be corrected rather quickly. I'm not a gamer so I'm not bothered at all by it.]]> http://www.dslreports.com/forum/remark,3300 Thu, 03 Feb 2000 21:38:05 EDT http://www.dslreports.com/forum/remark,3298 anon : You are absolutely full of shit. I hope that if you are a current employee they find out who you are and you get fired so quickly your head spins around like Linda Blair in The Excorcist.

It is a widely known fact that many companies, including BA, outsource. Many many many large companies do. @home does, Road Runner does.. yadda yadda. As for them hiring untrained people, that is bull as well. MANY of my peers have college degrees, including myself. MANY of my peers have certs ranging from MCSE to Network+. Rumors of a firing were heard today. It must have been you. Which is unbelievably horrible since an employee should know the hell that we go through trying to do our job within some very variable guidelines. Have fun working at MC Donald's.

Customers, you are not buying your service from any other company but Bell Atlantic, provided they are your isp or a partner of your isp.

Oh and.. if you are an x-employee.. you got screwed.. I dont even get out of bed for 9.00 an hr. and they dont pay techs that. What a joke. Union employees dont make more btw..that is why many of us have turned down offers from BA because it would mean a pay CUT.]]> http://www.dslreports.com/forum/remark,3298 Thu, 03 Feb 2000 21:14:00 EDT http://www.dslreports.com/forum/remark,3297 anon : Actually, if you are sending tracerts.. send them to traceroutes@bellatlantic.net It will be much more productive and I'm truely stumped that none of the techs informed you of this.]]> http://www.dslreports.com/forum/remark,3297 Thu, 03 Feb 2000 21:03:40 EDT http://www.dslreports.com/forum/remark,3296 anon : Bull... you can definately set up techs to be dispatched and if you are a BA tech you should be ashamed of yourself..and you know it.]]> http://www.dslreports.com/forum/remark,3296 Thu, 03 Feb 2000 20:51:58 EDT http://www.dslreports.com/forum/remark,3295 KrK : Probably because in areas where some competition exists, the Telco is more then happy to waive any and all install fees. They want to sell you the service, and that's where they make their killing.

However, if there isn't any competition around, hey, they can even charge you several hundred for the install.

Oh, and yes, they do make a profit on the install when it's over $200, trust me. They aren't paying $15 per NIC or $100 per modem, or anywhere close to retail.
]]> http://www.dslreports.com/forum/remark,3295 Thu, 03 Feb 2000 20:46:01 EDT http://www.dslreports.com/forum/remark,3294 anon : If you are getting tied up at your GSP then it isnt something BA can just wave a magic wand at and fix...The GSPs are overloaded..there is no doubt about that.
]]> http://www.dslreports.com/forum/remark,3294 Thu, 03 Feb 2000 20:40:20 EDT http://www.dslreports.com/forum/remark,3293 anon : I am also in Santa Monica, CA and am only getting between 8KBps-20KBps. This translates to a max of 160Kbps - not even close to 768Kbps...]]> http://www.dslreports.com/forum/remark,3293 Thu, 03 Feb 2000 20:35:52 EDT http://www.dslreports.com/forum/remark,3292 anon : If you have a 3 com card.. make sure that the adapter settings arent set to auto detect.. change them to full duplex..10MB.. that can help sometimes.. just a suggestion

]]> http://www.dslreports.com/forum/remark,3292 Thu, 03 Feb 2000 20:31:55 EDT http://www.dslreports.com/forum/remark,3291 KrK : Typical Telco monopolistic crap.

If you were getting SWB's xDSL service and SBIS, they'd be tripping all over themselves to get you installed and setup (and billed). ... But... since you DARE to use a COMPETITOR (Gasp!) they instead are going to blow it off, sabotage, and generally drag their feet as much as possible. This has been the repeated experience of people who are attempting to get a DSL through anyone OTHER then their local Telco.

I'm amazed that SWB actually had the balls to explain to you that they don't care. Usually, the Telco just blames the competitor for the "error".

Watch out that they don't come back and inform you that they just "discovered" that you are too far from the CO and they can't provide service...
]]> http://www.dslreports.com/forum/remark,3291 Thu, 03 Feb 2000 20:28:34 EDT http://www.dslreports.com/forum/remark,3290 anon : Gah!!
Why do all the lemmings keep thinking 1970s "oh, look, you can even build a
computer with our 8088 chip" based design is "real computer" and something
that gives you a teraflop on your desktop is a toy. Oh that's right, people who
buy porsches and ferraris refer to them as toys too.]]> http://www.dslreports.com/forum/remark,3290 Thu, 03 Feb 2000 20:18:54 EDT http://www.dslreports.com/forum/remark,3289 anon : I confirm 40 pings consistantly. I think you may not be talking to the right level of rep. Like any company front lines are usually filters, weeding out 90% of problems by telling the idiots of the world to "reboot the modem" and "no sir that isn't a cup holder, its you CDROM". It sounds like there needs to be improvements in handling escalations, but don't blame the front line "check the cables" person. If you pushed hard for escalations, then that is Ameritech's fault for not having good escalation proceedures. I reserve judgement.]]> http://www.dslreports.com/forum/remark,3289 Thu, 03 Feb 2000 19:59:50 EDT http://www.dslreports.com/forum/remark,3288 anon : I am currious to see if you get better results from Mindspring. I would'nt count on it. To get ADSL, it consistantly takes 1.5-2mos. And for the price, Ameritech is to date the best bandwidth for the buck. I believe UUNET is behind the scenes on both Ameritech.net and Mindspring....incidentally, Ameritech used to sell (indirectly) mindspring internet service with their ISDN BRI.]]> http://www.dslreports.com/forum/remark,3288 Thu, 03 Feb 2000 19:41:30 EDT http://www.dslreports.com/forum/remark,3287 anon : Never expect a callback. I learned that. Persistance pays. I called to find out that there's no installation date listed for me and that they're sending my order to the "expediting" dept (4th time my order has been expedited one way or another) and they said someone should be calling me tomorrow (yeah right), i'll be calling them tomorrow around 12pm.]]> http://www.dslreports.com/forum/remark,3287 Thu, 03 Feb 2000 19:22:04 EDT