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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

reply to Anamus

Re: Catchy Title

said by Anamus:
I use 400gig/month so their offer was useless to me. Did I cry about it? Hell no. ... Thank you corporate competition.
Exactly. If a particular product or service isn't right for your needs, there is no sense in continuing to pay for it. A cable modem and/or DSL is not a poor man's T-x. It is clearly stated that these products are for casual, residential use and that if you want or need more, you either need something more expensive, or you will have to go with another provider.
--
Jewel got Britney-fied! There is hope for the world yet!

kr33p

join:2002-08-08
Spring, TX

that's easy to say when there is another provider. the rest of us have to move before we have that option (*cough* charter sucks *cough*)



pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

said by kr33p:
that's easy to say when there is another provider. the rest of us have to move before we have that option (*cough* charter sucks *cough*)
I am not talking about switching to another provider. What this guy needs is to switch to a different class of service, from either the same provider or a different provider. If you switched from Comcast HSI to say, Verizon residential DSL and downloaded 500GB a month, Verizon would then yell at you the same way Comcast did. You could probably get away with it if you switched to a business-oriented broadband package.

If you feel the need to transfer that kind of data, you will have to spend the money to get something more robust that residential broadband. Something like a frame relay, fractional or complete T1 is suited for these things, residential broadband isn't.
--
Jewel got Britney-fied! There is hope for the world yet!

[text was edited by author 2003-09-17 14:09:53]

stufried
Premium
join:2003-10-13

reply to pnh102
Then why do they they offer them on business plans. While Comcast might not offer business service, many DSL providers do and find themselves in the same position.

I don't think it is ethical to loudly proclaim a simple statement in the bold print and then create exceptions in the fineprint that deny the bold print. If there statement indicated that it peak times they might throttle you back or that they didn't guarantee that the service would never break down that is one thing. If I say unlimited in bold print and in fine print, I say that this subject to a puke test, then I think that the puke test should be construed in a light most favorable to the user, not Comcast and that they cannot deny the plain meaning of their marketing through this tactic.


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