EZTrust Antivirus crashes everytime...? in Security

EZTrust Antivirus crashes everytime...? in Security http://www.dslreports.com/forum/r7620797 en Wed, 25 Nov 2009 06:26:35 EDT Wed, 25 Nov 2009 06:26:35 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8503961 happin_in : Gotto say here that the e trust v7 promo doesnt have "sammy splash screen" It has a nicer display Logo which can be disabled if you choose. ]]> http://www.dslreports.com/forum/remark,8503961 Fri, 14 Nov 2003 14:30:52 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8503286 discogail : Response from CA re: the irritating splash screen:

Hello Gail,
Due to overwhelming feedback from users who wanted to see that EZ Antivirus was loading and running, we instituted the splash screen as part of the boot process. This splash screen runs off of the VetTray service, which also controls scheduled scan and signature download jobs, so it cannot be disabled.

I do appreciate your suggestion, the ability to disable this splash screen is in the plans for a future release of EZ Antivirus. However, there is no ETA as to when this will be released.

Regards,
James
Representative
my-eTrust.com Customer Interaction Center
Computer Associates
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»www.amazingtechs.com/]]> http://www.dslreports.com/forum/remark,8503286 Fri, 14 Nov 2003 12:56:22 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8045960 IGGY : As was mentioned above.

New and improved features in ZoneAlarm version 3.7.211:

Addresses a compatibility issue for users running eTrust EZ Antivirus
Added functionality to defeat Device Driver Attack
Routine maintenance items

»download.zonelabs.com/bin/free/i···#3.7.211

»download.zonelabs.com/bin/free/i···ory.html

So there obviously was an issue and it has now been addressed in this latest build.
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Test Your Security Team Z Member Cable Modem Diagnostics InsightBB 3000/384 XP PRO]]> http://www.dslreports.com/forum/remark,8045960 Tue, 23 Sep 2003 17:25:23 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8036492 CalamityJane : Nevermind LOL - had my eTrust threads mixed up :o
[text was edited by author 2003-09-22 17:48:37]
]]> http://www.dslreports.com/forum/remark,8036492 Mon, 22 Sep 2003 17:47:10 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8036451 anon : The latest version of Zone Alarm, 3.7.211, fixes this problem. I just upgraded to it and EZTrust no longer crashes when I use the right mouse click context menu.]]> http://www.dslreports.com/forum/remark,8036451 Mon, 22 Sep 2003 17:41:32 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8035024 CalamityJane :

said by Alwill :
Whenever I install new builds/versions, I keep the install.exe files so that in the event of problems with later updates/upgrades, I can go back to an earlier stable platform. This is what I did when I got sick of Sammy and re-installed 6.1.4.0.

Thanks a bunch! marti

also contacted me with this bit of wisdom, now maybe I won't have to worry so much about doing those upgrades - well, except I don't want to look at Sammy either. I don't think I will try the 6.1.7.0. Thanks for the info, both of you :)
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It takes a disaster to make a woman out of a female
Gladiator Security Forum ]]> http://www.dslreports.com/forum/remark,8035024 Mon, 22 Sep 2003 14:57:29 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8034955 marti :

said by marti :

said by SSBN 618:
That's what it shows on the product info page on my system. On the ZA site here »www.zonelabs.com/store/content/c···load.jsp if you click on the "Download FREE ZoneAlarm", the file download box shows "zaSetup_37_211.exe"
Thank you for the post. I will bring this to the attention of the Zone Labs folks. I'm running ZAPlus, so can only believe what is posted on the released version page. (I'm going to send an email to my Zone Labs contact before I go to bed tonight.)

The ZoneLabs release page for ZAFree was incorrect and has been modified: »download.zonelabs.com/bin/free/i···ory.html
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*Team Z* Member
**PCQ&A Forum**]]> http://www.dslreports.com/forum/remark,8034955 Mon, 22 Sep 2003 14:48:42 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8031577 Alwill :

said by CalamityJane :
Alwill....I continue to be impressed with your bravery at trying all the new versions :D I'm still back here at 6.1.0.24 and feeling that was a bold move around the first of the year (but it works great). The Sammy Splash screen sounds like a horror movie (we all hate him). But seriously - how does one *go back* to a prior version or even up to something not so new but newer than this? I often wondered, never seen anywhere you can do this.

Hi Janie,

It's not so much a matter of being brave as being cautious because I make sure I have an escape route in case of trouble ;).Whenever I install new builds/versions, I keep the install.exe files so that in the event of problems with later updates/upgrades, I can go back to an earlier stable platform. This is what I did when I got sick of Sammy and re-installed 6.1.4.0.]]> http://www.dslreports.com/forum/remark,8031577 Mon, 22 Sep 2003 03:25:19 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8031166 marti :

said by SSBN 618:
That's what it shows on the product info page on my system. On the ZA site here »www.zonelabs.com/store/content/c···load.jsp if you click on the "Download FREE ZoneAlarm", the file download box shows "zaSetup_37_211.exe"

Thank you for the post. I will bring this to the attention of the Zone Labs folks. I'm running ZAPlus, so can only believe what is posted on the released version page. (I'm going to send an email to my Zone Labs contact before I go to bed tonight.)
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*Team Z* Member
**PCQ&A Forum**]]> http://www.dslreports.com/forum/remark,8031166 Mon, 22 Sep 2003 01:19:02 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8031146 anon : That's what it shows on the product info page on my system. On the ZA site here »www.zonelabs.com/store/content/c···load.jsp if you click on the "Download FREE ZoneAlarm", the file download box shows "zaSetup_37_211.exe"]]> http://www.dslreports.com/forum/remark,8031146 Mon, 22 Sep 2003 01:14:01 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8030930 marti :

said by SSBN 618:
It appears the conflict between eTrust EZ antivirus and ZA Free has been resolved. Running XP, I just updated to EZ antivirus 6.1.7.0 and have been using ZAF 3.7.211. Using the right-click, I was able to scan an individual file with no 'hang up'. I had problems using EZ 6.1.5.8

ZAFree 3.7.211??? Please verify.
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*Team Z* Member
**PCQ&A Forum**]]> http://www.dslreports.com/forum/remark,8030930 Mon, 22 Sep 2003 00:37:04 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8030849 anon : It appears the conflict between eTrust EZ antivirus and ZA Free has been resolved. Running XP, I just updated to EZ antivirus 6.1.7.0 and have been using ZAF 3.7.211. Using the right-click, I was able to scan an individual file with no 'hang up'. I had problems using EZ 6.1.5.8]]> http://www.dslreports.com/forum/remark,8030849 Mon, 22 Sep 2003 00:23:41 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8030120 CalamityJane :

said by Alwill :
Have only now come across this thread and just in case you may re-visit Fire_Emblem, EZ 6.1.5.8 had bugs that were acknowledged by Computer Associates and which led to it releasing a later update, the current version 6.1.7.0.

I have tried 6.1.7.0 and found it performed without a hitch; however, it has an annoying 'Sammy' splash screen which pops up on each and every boot/reboot. I tried every which way to get rid of it but without success and I later learned that CA had told another user who complained that it could not be removed.

Alwill....I continue to be impressed with your bravery at trying all the new versions :D I'm still back here at 6.1.0.24 and feeling that was a bold move around the first of the year (but it works great). The Sammy Splash screen sounds like a horror movie (we all hate him). But seriously - how does one *go back* to a prior version or even up to something not so new but newer than this? I often wondered, never seen anywhere you can do this.
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It takes a disaster to make a woman out of a female
Gladiator Security Forum ]]> http://www.dslreports.com/forum/remark,8030120 Sun, 21 Sep 2003 22:51:04 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8029923 loopy2004 : NamVet, if I were you, I wouldn't be so quick to blame the AV. In my many years as a Windows kernel programmer, I've had to "fix" my product that would crash due to poor implementations in other product's drivers. It is not uncommon for one product to expose a long standing bug in another more popular product... Oh the world of IRP stacks, and IRP cancel routines is dark and murky.
[text was edited by author 2003-09-21 22:29:17]
]]> http://www.dslreports.com/forum/remark,8029923 Sun, 21 Sep 2003 22:28:16 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8029865 Alwill :

said by Fire_Emblem :
-------, and version 6.1.5.8 of EZ Trust AV with the latest signatures as well.

Have only now come across this thread and just in case you may re-visit Fire_Emblem, EZ 6.1.5.8 had bugs that were acknowledged by Computer Associates and which led to it releasing a later update, the current version 6.1.7.0.

I have tried 6.1.7.0 and found it performed without a hitch; however, it has an annoying 'Sammy' splash screen which pops up on each and every boot/reboot. I tried every which way to get rid of it but without success and I later learned that CA had told another user who complained that it could not be removed.

If you are prepared to put up with the splash screen you might consider installing 6.1.7.0; otherwise, if you are able, do what I did and go back to 6.1.4.0 which was a good stable version. ]]> http://www.dslreports.com/forum/remark,8029865 Sun, 21 Sep 2003 22:21:48 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8027656 marti :

said by Fire_Emblem :
Just got a response from their tech support (12 AM, too.), they said that there was a bug with the free version of Zone Alarm 3.7 that is causing this.

D'oh. :[

The latest ZoneAlarm release is 3.7.202. Is that what you are running?
--
*Team Z* Member
**PCQ&A Forum**]]> http://www.dslreports.com/forum/remark,8027656 Sun, 21 Sep 2003 17:59:30 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,8027458 anon : Maaan I have the same problem, I've been trying to work it out for ages.. I even re-installed XP!!! so the answer seems to be to upgrade to zone alarm Pro 4. Pity, that costs.]]> http://www.dslreports.com/forum/remark,8027458 Sun, 21 Sep 2003 17:35:44 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,7623026 jdong : »www.winguides.com/registry/display.php/229/

Follow this guide to show the BSOD, instead of auto -reboot. Instead of 1 for AutoReboot, use 0.]]> http://www.dslreports.com/forum/remark,7623026 Fri, 08 Aug 2003 11:30:38 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,7622548 Allnew : I can confirm, that it runs well with ZAPRO 4.
No probs at all.
Strange that it doesnt like ZAF.]]> http://www.dslreports.com/forum/remark,7622548 Fri, 08 Aug 2003 10:37:28 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,7621534 Nam Vet : it sounds to me like a bug in your av not za.]]> http://www.dslreports.com/forum/remark,7621534 Fri, 08 Aug 2003 07:51:06 EDT Re: EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,7621115 Fire_Emblem : Just got a response from their tech support (12 AM, too.), they said that there was a bug with the free version of Zone Alarm 3.7 that is causing this.

D'oh. :[]]> http://www.dslreports.com/forum/remark,7621115 Fri, 08 Aug 2003 04:14:48 EDT EZTrust Antivirus crashes everytime...? http://www.dslreports.com/forum/remark,7620797 Fire_Emblem : I'm using Windows XP with all the latest updates installed, and version 6.1.5.8 of EZ Trust AV with the latest signatures as well. Whenever I 'Right-click-scan-with-EZ' a file, my computer automatically reboots itself. It does this with any file type.

Anyone have any idea on what I should do? :[]]> http://www.dslreports.com/forum/remark,7620797 Fri, 08 Aug 2003 02:34:20 EDT