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Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
Reviews:
·CenturyLink
·Comcast
·Embarq Now Centu..

Teleco's to stingy to provide sufficient backhaul!

I temporarily have both Comcast broadband and CenturyLink DSL. It appears that Centurylink is too stingy to upgrade their network to provide sufficient back haul capacity. I am paying for 10 Megs down and 768K up. I get that speed during off peak times. In the evening I have trouble downloading video from YouTube and other video sources. My speed drops from 10 Mbps to under 3 Mbps. I always get the speed I am paying for during low traffic periods like 1AM or 7AM on Sunday. The problem is not with the last mile it is the lack of capacity to connect the remote terminal to their broadband network. The fact that CenturyLink is offering Prism Television in this area exaggerates the problem because the prism video streams get priority over subscriber data transmission.

Leviathan

join:2012-09-02
Bremen, IN
Reviews:
·CenturyLink
·Mediacom

I have same issue. Here in Northern Indiana, between 5pm-1/2am, this is the connection I get: »speedtest.net/result/2256652048.png which is actually better than it normally is during said time frame. Any other time of day, ping hovers around 15ms with a d/l of 4.10mbps and an u/l of 0.37mbps. Yet, calling CL tech support to complain or ask for help, they say nothing is wrong with the line, oh, get this, that speedtest I posted link for, that ping and those speeds, are apparently completely acceptable and require no ticket to be submitted. And if I happen to get a tech agent willing to help, he sets up a time to have an service tech come out. How convenient for them that their service techs can't come out to your place after 5pm, when the majority of the problems happen.


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