 BobAccount deleted join:2012-07-22 New Jersey Reviews:
·Optimum Online
| reply to elray
Re: Customer interaction said by elray:there aren't an elite group of customers. Yes, there are.
I called up Cablevision and got jack shit. |
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 elray join:2000-12-16 Santa Monica, CA | That's probably a reflection on your approach, not CV.
Lose the entitlement mentality, and negotiate without emotion - treat it like a poker game. You should join the ranks of the "elite" customers soon enough. |
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 BobAccount deleted join:2012-07-22 New Jersey | The answer was always "no". |
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 elray join:2000-12-16 Santa Monica, CA | Even when you selected the menu option for "Disconnect my service" ? |
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 BobAccount deleted join:2012-07-22 New Jersey | Didn't do that because I didn't want to disconnect my service. |
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 elray join:2000-12-16 Santa Monica, CA | said by Bob:Didn't do that because I didn't want to disconnect my service. If you aren't willing to call their bluff, you will pay rack rates. That is how it works. Try it.
No, I don't like it either. |
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