| Not the ISP's Problem This is not the ISP's problem, it's his problem. He added her to the account and she then used the authority to delete the account. It's not the ISP's job to play referee in this situation. It's also not their job to keep backups of everything just in case the evil bitch does this kind of thing.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company. |
|
| He sues her for lost income & reputation with his employer and clients. Maybe in the amount of her share of the divorce settlement + his costs + punitive damages. |
|
| He would have to prove there was an actual loss.
Everyone who has ever worked in support has heard the "I am losing (insert exaggerated amount here) per hour because (insert some service here) is down."
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company. |
|
 tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
 ·Comcast
| reply to MaynardKrebs
said by MaynardKrebs:He sues her for lost income & reputation with his employer and clients. Maybe in the amount of her share of the divorce settlement + his costs + punitive damages.
We don't know enough to reach that conclusion.
Suppose part of the divorice is about his use of the internet account for porn, she could then argue she thought it might save the marriage by cutting off the account (or at least his access) and delete ALL mail unseen.
She would be wrong but had legal access to attempt this and(in most states) have legal power to act on his behalf and well as her own. |
|
| reply to battleop
Sounds to me like your idea of "Support services " as well as many others is in dire need of an attitude adjustment. People in support tend to forget all to easily is that the customer is the one paying for services(and yes support). The attitude of "I don't give a rats ass if your service is down" is all to common.
When I was working for a living and needed access to the internet I could be DOA if I didn't have it to finalize details on multimillion dollar purchases-yes no typo multi million dollars. I've heard of so many lame ass excuses for service interruptions from people who are nothing but script monkeys it was pathetic. It's not a personal attack on any person as it is a observation/condemnation on how the idea of support has fallen to a very low level of importance in corporate America. |
|
PX EliezerPremium
join:2008-08-09
Hutt River
kudos:13 Reviews:
 ·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5
| reply to battleop
said by battleop:This is not the ISP's problem, it's his problem. He added her to the account and she then used the authority to delete the account. It's not the ISP's job to play referee in this situation. It's also not their job to keep backups of everything just in case the evil bitch does this kind of thing.
Right.
It's like a joint bank account, on most types either party can take out all the money!
-------------------------
WHY didn't this guy download his e-mails to his e-mail program like Outlook or Thunderbird?
WHAT kind of fool keeps them on the ISP server?! |
|
|
|
| Oh how I don't miss residential service. I used to get calls from angry husbands/wifes wanting to pay us to spy on the other spouse. They were always pissed when we told them no thanks. Sometimes they would have their lawyer call back and try and bully their way into getting the info.
No Subpoena or CALEA warrant = SOL. We won't waste our time no matter who you are.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company. |
|
