I've been a costomer since about 2000. I switched from US Cellular because Verizon had a bedder handset line. Then I added 2 shared lines, for my Mom and her "husband." (Yes, they pay me monthly)
I've since got an iPhone and indeed, Verizon coverage is by far superior (in my State) to ATT for an iPhone (or any Verizon service) I was finally able to USE!
I am and probably will be a Verizon user for a long time. But over the last few years, I admit, I am becoming dismayed by their changing polices resembling that of ATTs bull shit.