| [Services] ATT Web Mail works OK -- Client Server mail doesnt. At the end of last month my Client/Server based email (Outlook and Apple Mail) stopped working and my PC and all of my Apple devices they all keep asking for user name and password each time I try to access email. My ATT Yahoo mail works fine, but it isn't integrated into my applications and there are far to many advertisements -- so I am limping along.
AT&T customer service has been great about this and have worked patiently with me. They have checked out my PC client several time and have given it the stamp of approval.
The fact that all of my client machines dropped dead at the same time leads me (and to a degree, AT&T) to believe that this is a server end problem and I have heard hints that I am not alone in this situation. We are currently on hold to see if the problem resolves itself as I understand that there have been some manor problem recently.
I've experienced this before, but it always seemed to go away after a day or so.... but not in this case.
Has any body else experienced this and, if so, how did it get resolved? -- or does anybody know whats going on?
As I said earlier -- AT&T support at all levels has been great, but they are as stumped as I am.
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| Re: [Services] ATT Web Mail works OK -- Client Server mail doesn
the mail servers have changed...use :
pop.att.yahoo.com for incoming,
smtp.att.yahoo.com for outgoing
SSL and port 995 for incoming and SSL port 465 for outgoing. |
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 NetFixerFrom my cold dead handsPremium
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| said by another user : the mail servers have changed...use :
pop.att.yahoo.com for incoming,
smtp.att.yahoo.com for outgoing
SSL and port 995 for incoming and SSL port 465 for outgoing.
Actually, you are a bit behind the times...the mail servers have changed yet again.
The current recommended server settings are:
inbound.att.net for incoming
outbound.att.net for outgoing
SSL and port 995 for incoming and SSL port 465 for outgoing (and of course, the outgoing email must be authenticated with the AT&T email credentials that match the "from" email address)
FWIW inbound.att.net and outbound.att.net are currently only CNAME aliases for yahoo.com email servers. However, once most users have switched to using the att.net server names, it will be easier for AT&T to either take over their customer email service again...or outsource it to another provider (which I suspect is being planned).
C:\>nslookup inbound.att.net 68.94.156.1
Server: dnsr1.sbcglobal.net
Address: 68.94.156.1
Non-authoritative answer:
Name: pop-att-new.mail.am0.yahoodns.net
Addresses: 98.139.213.175, 67.195.132.60, 98.138.197.212
Aliases: inbound.att.net, pop-att.mail.yahoo.com
C:\>nslookup outbound.att.net 68.94.156.1
Server: dnsr1.sbcglobal.net
Address: 68.94.156.1
Non-authoritative answer:
Name: smtp.att.mail.fy4.b.yahoo.com
Address: 68.142.198.51
Aliases: outbound.att.net, smtp-att.mail.yahoo.com
I use those settings with both a Mozilla email client, and with my local email server so that it can poll certain of my bellsouth.net and att.net accounts and merge them into my own domain email.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander. |
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| reply to RJOHNG
Do all of your clients/devices use the same server settings? You might have one on mail.bellsouth.net, another on pop.att.yahoo.com and yet another on inbound.att.net for example. I would suggest getting all of them on the same settings.
Second, log out of all web mail clients and turn all email clients off. Third, log in to att.com/myatt or att.com/mybusiness and then log out.
Then log in to web mail at either att.net or mail.yahoo.com (with entire user id if mail.yahoo.com) then log out.
Then try your client. |
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| reply to RJOHNG
This has been happening to me for about a year and a half (in fact, I think I started a thread on the same subject). I've given up trying to fix it. I think it has something to do with multiple devices trying to get to the same mailbox. It'll always work itself out for a day or so after you log into webmail. The fact that support is stumped doesn't say much for them, considering they hold the keys. |
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