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FBGuy
Premium
join:2005-03-19
Evanston, IL

reply to skeechan

Re: Is my understanding correct......

It is a 2 way street. They can easily say that you failed to protect your own account. I'm not sure if you use Steam or not, but they have plenty of methods in place to protect your account.


skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Cox HSI
·Clear Wireless

Everyone has strong methods to protect accounts but account data still gets stolen whether it is a bank or the DoD. Valve isn't bulletproof.

The problem with Valve is from accounts I have read they don't work with users like say Microsoft does with Live accounts. This is where they would get burned in small claims.

I do use steam and use a very strong password. I use strong passwords which are individual to every site or account (thanks to 1Password) so if my account is hacked it will absolutely be on Valve.



FBGuy
Premium
join:2005-03-19
Evanston, IL

Steam works with people when it is their fault, which is very rarely. The times they don't work with you it was your fault.



skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2

And they suck for that and that attitude simply encourages piracy and Valve has no one to blame for it but themselves.



FBGuy
Premium
join:2005-03-19
Evanston, IL
Reviews:
·Comcast
·T-Mobile US

You think Valve should dedicate resource to customers who are too stupid to keep their accounts from being phished/hacked/stolen? I don't think so. If you are too stupid to use Steam Guard and a complex password, you probably shouldn't even have a Steam account. If you have Steam Guard on, your account should be safe anyways as that requires extra authentication when you log in from a new location.

I think you are freaking out over nothing. Steam does a LOT to keep your account secure. The most likely course of action for an account to get compromised is the user.



Simba7
I Void Warranties

join:2003-03-24
Billings, MT

reply to skeechan

said by skeechan:

Everyone has strong methods to protect accounts but account data still gets stolen whether it is a bank or the DoD.

Too bad you can't shoot on site when someone is knowingly stealing classified data. Lord knows if I caught someone in radio trying to steal our classified data on my ship, they'd eat a 9mm bullet.

CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:1
Reviews:
·Verizon FiOS

Actually, that is the next provision that is going to be added to the Steam contract... if you violate the TOS, they can come and execute you. Why not? Your life is just another right like all the others they want you to give up, isn't it?

Despite what some might say, No this would not be legal. You cannot avoid/modify/amend existing law through a contract to allow someone to commit a crime against you. The fact that a company would even try is a testament to the need of MUCH stronger consumer protection.

For some strange reason, the idea to let business do what they want and if they can get customers to agree that it should hold just doesn't cut it in my book.



skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2

reply to FBGuy
Yeah, it's called customer service and smart business.

And "should be" isn't the same as "will be".



FBGuy
Premium
join:2005-03-19
Evanston, IL

reply to CXM_Splicer
You think you have some magical power over another companies product when you never own it?



FBGuy
Premium
join:2005-03-19
Evanston, IL

reply to skeechan
Valve is doing quite well apparently, they must be doing the "good customer service" and "smart business" thing.

Haters gotta hate I suppose.


CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:1
Reviews:
·Verizon FiOS

reply to FBGuy
Well, for one, the concept of a company trying to TOS itself out of legal liability has NOTHING to do with ownership vs. licensing of a product or service...

And second, you seem to be forgetting the fact that Steam doesn't even own the product themselves, the games remain the property of the respective game companies.



FBGuy
Premium
join:2005-03-19
Evanston, IL

you are right, the game is the property of the company that made it, the thing is you never buy the license from that company. you get the license from steam. If you really are that worried about it, don't use Steam.


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