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navalpatel

join:2003-07-28
Richardson, TX

reply to FBGuy

Re: Is my understanding correct......

Absolutely incorrect. While I'm sure they'd love to absolve themselves of all liability, that's usually not the case. They have a duty to act in good faith when performing the obligations under the agreement; further, they may be liable for harm caused by their negligence for the breach of any duty. This extends to securing sensitive information - including customer information. So they can have it in the contract in bold face in 100 pt. font, but that doesn't mean they're not at fault or liable.


FBGuy
Premium
join:2005-03-19
Evanston, IL

The customer is just as liable.


navalpatel

join:2003-07-28
Richardson, TX

That's not even relevant. We're not talking about a situation where a customer's negligence results in that customer being harmed. We're talking about the customer being harmed resulting form the negligence of Steam or any given company. Yes, the customer can be contributory negligent as well, but in most states, his negligence alone will not bar him from being able to recover from Steam.



FBGuy
Premium
join:2005-03-19
Evanston, IL

Steam has the right to cancel your account at any time for any reason. You do not own anything on the steam service. Your licenses can be revoked/cancelled at any time for any reason. It's all in the Terms of Service.


navalpatel

join:2003-07-28
Richardson, TX

Every contract requires both parties to act in good faith and no provision in any contract permits a party to not do so - ever. This includes Steam and their right to terminate service. Just because its in the terms of service doesn't mean it'll be given the full effect Steam wishes. Further, there are likely remedies available under tort law and numerous state consumer protection laws.

In sum: The terms of service can say whatever it wants, but every provision isn't legally enforceable or given its full effect.



FBGuy
Premium
join:2005-03-19
Evanston, IL
Reviews:
·Comcast
·T-Mobile US

You guys really don't know what you are even paying for when you get a game on Steam, do you? You are not paying for a game. You are paying for the ability to play a game on a service. That SERVICE can be shut down at any time whatsoever for any reason. You have no right to any of the games under current U.S. Law because you NEVER OWN THEM.


navalpatel

join:2003-07-28
Richardson, TX

I've only associated myself with Steam when I played Counter Strike nearly a decade ago.

I understand I only have a license to play the game and that it is subject to the terms and conditions and those are subject to the existence of the service. My point is that regardless of what they say in the terms as to your rights and their rights, each and every section of that shouldn't be taken at face value.


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