 LinklistPremium
join:2002-03-03
Longport, NJ
kudos:5 | Xfinity Platinum Internet comes with a bundle of services » www.marketwatch.com/story/comcas···12-07-24Xfinity Platinum Internet offers the most-advanced digital homes download speeds of up to 305 Mbps and upload speeds of up to 65 Mbps. These customers will also receive at no additional charge: Xfinity Signature Support (a $9.95/month value), providing customers 24/7 tech support from experienced and knowledgeable specialists; a wireless gateway to create a fast, efficient and secure home network; a dedicated Personal Communications Consultant to support their high-speed Internet needs; and the Constant Guard(TM) Security Suite, the most comprehensive online protection services available from any major ISP. Sounds like the kind of service a business gets with a SLA. I'll bet the price for this is pretty high. --
»www.mittromney.com/s/repeal-and-···bamacare
»www.mittromney.com/issues/health-care |
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 tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3 | That's been my thought is that 305 is a showpiece, but won't be practical/affordable for many.
The bumps for lower tiers are actually going to draw more customers and be a higher revenue source overall. |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
 ·Verizon Online DSL
 ·RoadRunner Cable
·Comcast
| reply to Linklist
Wireless gateway is included on all tiers at or above Blast, for new customers anyway.
Constant Guard? Included with all of Comcast's plans. Yes, it's a free copy of Norton 360 for everyone on the connection, but you don't need to pay for that stuff anyway.
As for Signature Support, that isn't an SLA. It's just a somewhat-guarantee that you won't have to be transferred five times before speaking to someone competent on the phone (though of late I've had decent experiences with Comcast phone techs). |
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