| reply to mwkessler
Re: [Exede] Tired of bad service, What choice do I have? No Cigars....Besides Testmy, try this speedtest:
AT&T Speed Test: »www.att.com/speedtest/
AT&T just might have the BANDWIDTH....
PS: Exede 5 about 8: 50 PM CDT |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
 ·WildBlue
| reply to DrStrangLov
My results are about the same no matter who I use. Speedtest.net is actually the site the level 4 Engineer told me to us. Speedtest actually adds in your full ping time into the test and this is why you mst likely get a slower time. If were over a larger file, I am sure the speed would be faster because the length of the slow ping can be spread out over a longer period of time.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to DrStrangLov
Sorry but there is no way this is accurate. It gave me a speed of 17.7 down and 3.2 up and it didnt even give me a ping time which I am sure is 800ms or greater and it had me connecting in Englewood Colorado. Plus I was connected for at least 15 seconds. I also ran a test on my Millenicom back up 3g connection and it said I connected at 11mbs download and 4.5 upload and gave me the same connect location as my Exede. I have not changed the HA of the Millenicom connection so its still set to the default Lawrence KS. When I left Millenicom I sold all of my external antennas, cables and amp but I keep my account which connects to the Verizon backbone at about 1.3 to 1.7mbs down and 256k to 768 up, with ping times of 10ms to 15ms on an average day. A new tech will be out tomorrow, so maybe we will see what the problem is.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to DrStrangLov
:::.. Upload Test Results ..:::
Upload Connection:: 1645 Kbps or 1.6 Mbps
Upload Test Size:: 29.2 MB or 29916 kB or 30634200 bytes
Upload Speed:: 206 kB/s
Tested At:: »TestMy.net version:12
Validation Link:: »testmy.net/db/1yB6nhO
Test Time:: 2012-07-26 19:55:14 Local Time
1MB Upload in 4.97 Seconds - 1GB Upload in ~1 Hours - 29X faster than 56K
This test of exactly 29916 kB took 145.445 seconds to complete
Running at 306% of hosts average (Wildblue Communications)
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1 [!]
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to OldSatUser
That is true but Satellite companies as most ISP always blame the users equipment before admitting the problem is on their end. As Silbaco stated I am an engineer in the Industry. I do not work with Satellite dishes most of the time but have a great deal of experience with microwave dish and networks in general. my qualifications should not be in question just because I have questioned why my service is so bad. It makes me wonder if some on here are not trolls for Wildblue as they have defended them in every problem I have stated. I have been upfront and honest with everything and I think I know my own equipment pretty well. The problem is none of this applies to my equipment as it has been this was since the very first day. Some have even implied its my problem because to the latency and jitter of the connection. That would make sense if I were still using a wireless router, but I stated I am not even doing that. Anyone that knows just a little about satellites knows they have very high latency and ping times and that is the reason online gaming and voip does not work with them.
I thought this was an open forum to discuss problems and possibly find answers to problems. It looks as if this forum is not as friendly as the wireless broadband forum is. As you can see I have been a member of DSL online for quite some time, even before this satellite, I had mobile 3g and before that I had Wildblue and even before that I had Hughesnet. I have always offered advice in a friendly open manner without attacking a poster because they criticized my favorite satellite company. I often know the answers to many problems but dont answers because some people like to use the forums a contest to see who knows, or who can BS enough.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to mwkessler
I said I could not get 3g but I meant to say 4g. I currently have a backup account with Millenicom.com. The 3 g runs on a Verizon backbone. I made sure to go back and fix this as some users feel you must cross every t and dot every i or you don not know what you are talking about.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to mwkessler
This is my second test on testmy.net it seems to been pretty much in line with speedtest.net but way out of line with att.com.
:::.. Upload Test Results ..:::
Upload Connection:: 1707 Kbps or 1.7 Mbps
Upload Test Size:: 29.2 MB or 29916 kB or 30634200 bytes
Upload Speed:: 213 kB/s
Tested At:: »TestMy.net version:12
Validation Link:: »testmy.net/db/vP1zLxO
Test Time:: 2012-07-26 20:08:32 Local Time
1MB Upload in 4.81 Seconds - 1GB Upload in ~1 Hours - 30X faster than 56K
This test of exactly 29916 kB took 140.208 seconds to complete
Running at 317% of hosts average (Wildblue Communications)
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1 [!]
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to DrStrangLov
Here is my second test on speedtest.net for the night. I will test it on att one more time.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to mwkessler
My last test on att.com shows,
17.92 Download and 2.96 upload but this does not include a ping time. I am going to post testmy.net once more and you can see the difference.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to mwkessler
Here is my last test for the night. As you can see testmy.net and speedtest.net are the most consistent ou of all I tested tonight. Im quitting for the night as the bandwidth 25mb add up after awhile.
:::.. Download Test Results ..:::
Download Connection:: 1957 Kbps or 1.9 Mbps
Download Test Size:: 25 MB or 25600 kB or 26214400 bytes
Download Speed:: 245 kB/s
Tested At:: »TestMy.net version:12
Validation Link:: »testmy.net/db/l34Gnfa
Test Time:: 2012-07-26 21:11:05 Local Time
1MB Download in 4.18 Seconds - 1GB Download in ~1 Hours - 35X faster than 56K
This test of exactly 25600 kB took 104.675 seconds to complete
Running at 25% of hosts average (Wildblue Communications)
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1 [!]
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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| reply to mwkessler
said by mwkessler:a great deal of experience with microwave dish and networks in general. Let's examine speedtests, the fundamentals:
A. There is no absolute test that can evaluate all types of connections (WISP, DSL, dialup, FIOS, etc).
B. Each methodology has pluses/drawbacks. Some/Most/All tests do not consider latency effects. ETC, ETC.
C. Primetime Testing - Your Testmy tests were around your local primetime hours. Exede's traffic shaping program will in fact kick-in when needed, and reduce speed when using UDP packets. Hence, when one sees lower results, this does not mean a Youtube streaming is running at this speed.
D. Exede's Methodology - If traffic shaping is not engaged, for your beam, one might see results upwards in 18 mbps range. But, when traffic shaping is engaged, especially with UDP packets, when there are "windows of opportunity," the user will be hammered with packets...20-30 mbps speed.
E. Location, location, location - Being close to your POP is best, most generally. Reality is, its how your traffic is routed, and if the site has the bandwidth.
F. Bandwidth, Bandwidth, Bandwidth - Using low bandwidth sites do not reflect realistic results.
Hence, with tests using smaller test sizes, if your "windows of opportunity" is not available, your results are less. Thus, with longer time frames, your results tend to be more representative.
In short, primetime speed tests can be an illusion, since traffic shaping determines what type of traffic gets higher priority.
att.com shows,
17.92 Download and 2.96 upload
Even Testmy's admin has indicated satellite latency is not considered...can you name one test site that considers latency, in their speed result? Think about it, about 700 ms lost...on a say a 2 MByte test...how does that affect the true result?
Let's see, a person gets a bad install, with a dish not peaked, and then informs others that Exede's sucks: "The worst ISP on the face of earth."
Exede 5/12 is composed of many different beams...different resellers (NRTC/DISH/DirecTV)...
As an university educated person, I find this conclusion without a basis, and it is quite irrational. And then, for a person to keep on ranting away, in other threads...my, my! |
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| reply to mwkessler
PS: Remember this factor, which also applies to speed test sites, who don't have the bandwidth...or the path taken to them don't:
Cable Industry Blames Google, Netflix for Bottlenecks
...
...
..
For example, as described in a recent article in the Boston Globe, slow speeds on content provider websites often prevent consumers from receiving the full benefits of the “last mile” broadband access service they have purchased.
»Cable Industry Blames Google, Netflix for Bottlenecks |
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1 edit | reply to mwkessler
When looking at your Salt Lake City, UT test,
and then comparing it to your St George, UT test,
one notices the latency is longer for SLC, than for St. George.
St. George is about 303 miles (488 km) south of Salt Lake City, but going to it is about 100 ms quicker.
Consequently, there is a bottleneck somewhere...and keep in mind that Speedtest.net says "To get your most accurate result try to find the server that provides the fastest and most consistent results."
So, your SLC server may be a dud...try St George again...West Coast...etc...just look for that "server that provides the fastest and most consistent results." High latencies suggest a bottleneck. |
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| Because a signal moving at the speed of light travels 488 km in about 1.6 ms, the distance does not account for the 139 ms additional delay. |
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| The speed of light in fibre is roughly 66% of the speed of light in vacuum.
The speed of light in fibre is 300 x 10^6 m/s * 0.66 = 200 x 10^6 m/s.
May 1996.
»rescomp.stanford.edu/~cheshire/r···ncy.html |
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| reply to mwkessler
Your primetime (19:25) tracert to Hawaii shows SLC to LosAngeles via Level3...so, test sites in LA is an option. I can't find a map of all Internet exchange points, but I did come across this,
»energy.gov/articles/new-100gbps-···novation
which might suggest Denver, Seattle, Los Vegas, Reno, and Sacrameno are direct paths from SLC...might suggest. Do a few traces to say ISPs in those cities and this can confirm or not. Do notice if some other carrier (Tier 1 network) than Level3 is being used. I'm out of Phoenix, and two different carriers are used.
Here is what I'd do:
1. Direct connect with new ethernet cable to a good computer, without all those popup/etc programs running in background.
2. When a lower result comes, do a ping-latency test via Dos Command, and compare/evaluate.
3. Full power down of computer & SB2 modem...wait 3 minutes, then power up and retest. |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| reply to Spice300
Exede eventually sent another tech out to troubleshoot the system. He installed new cable and re-grounded it, checked the tria and modem. I have been testing it for 2 weeks now and I am getting a little better speeds. I average 5.5mbs down and 1.5 up, with burst of up to 8-10mbs.
Rx Power: -43.5 dBm
Rx SNR: 9.3 dB
ODU Telemetry status:
Active
Cable Resistance: 1.0 Ohms
Cable Attenuation 3.7 dB
Identification
IP Address xx.xxx.xx.xx MAC Address xx:xx:xx:xx:xx:x
Software Version UT_1.4.0.2.0 Hardware Version UT_7 P3_V1
Serial Number 282911302379 Part Number 1113450003
IFL Type Single
Tx IF Power: -24.5dBm
Tx RF Power: 33.6dBm
Temperature: 60 °C
Diagnostics
Brownout Mode Enabled No Blueout Mode Enabled No
TRIA Serial Number 120606 TRIA Firmware Version 12.02
Module Status
Bullfrog VG Cable Resistance
Watchdog Timer Microprocessor BIT
Tx PLL Rx PLL
Temperature
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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| Thanks for posting a follow-up. With respectable numbers and numerous installers, the gateway or satellite look like the culprit causing your slow speed.
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Wildblue Value Pack, beam 31, Riverside gateway |
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mwkesslerWildblue
join:2003-10-24
Harrington, DE Reviews:
·WildBlue
| With Exede offering their free download time of 12am to 5am it has made it a little better for me to swallow. I am going to keep them for 8 weeks to see if the speed improves. If they dont improve, I will most likely try Hughes or go back to Millenicom.com I am trying to give Exede every chance they can to make good on their sales pitch.
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Wildblue Exede 12/5 15gb cap. The worst ISP on the face of earth. I also have a account with Millenicom, to back up my unreliable Wildblue connection. |
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| Download zone on EchoStar XVII, I understand, will be based upon your Plan size...10 Gig Plan, 10 Gig Download zone; thus 20 Gig max, but one can buy more at $8.00/gig.
quote:
I am trying to give Exede every chance
As noted before, »Re: [Exede] Hoping for the best, expecting the worst... ,
top performing land-based ISPs (FIOS/Cable) don't deliver a solid 4 mbps when users watch Netflix...from around 1.4 mbps to 2.6 mbps.
So, thinking the grass is always greener on the other side tends to be a fairy tale in ISP reality.
So, one should have a reality based reference standard, if one is being objective. |
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