| CallerID stops working properly with POTS splitter install I had an on going Saga with Bell for over a year, I had about 5 techs send out on five different occasion all for the same issue, being my caller I'd stops working properly.
They blame my phone of course and then I show them the same thing happening on multiple phones.
I tell them it stopped working we the POTS splitter was installed and they don't believe that could cause the issue, last installer removes it and tada, my caller ID works properly again and he simply gives me filters instead.
I have a DSL 16 install coming soon, I know they will need to install a POTS splitter and I'll be back with the same issue, can anyone here offer some advice on what could cause that issue, 4 out of 5 techs couldn't identify the issue and the 5th one simple said it happens in some installs and nothing you can do, I don't buy it. |
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balur
join:2010-04-28
kudos:1 | Wow, I've never heard of that one myself, no advice but good luck |
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kovy
join:2009-03-26
kudos:8 | reply to rockstead
Maybe you could ask to have it on a dry loop for Internet... separating two lines. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 | reply to rockstead
That's... reeeeal weird. You've had more than one POTS splitter installed and it occurs each time? |
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| I believe the 5th installer tried swapping in another one, I could be mistaken though, to think of how much Bell spent on this problem, in the end they only solved it because I insisted they remove it.
I'm so worried about this all starting over but I will at least test it before they leave, but I know they will think what I'm saying is crazy. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
 ·Start Communicat..
| POTS splitters don't really have to do anything fancy about Caller ID, it's basically the same as the old analog modem screech you could hear when you picked up the phone in the old dialup days that is sent down the line between the first and second ring. I'm at a loss as to what could cause the installation of multiple splitters to kill CID, though I could see a single defective one possibly clipping a portion of the audio frequency space that causes CID to not be received properly by the phones.
To quote Wolfgang, "Very interesting... but also very stupid." |
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