 RoboticsSee You On The Dark SidePremium join:2003-10-23 Louisa, VA Reviews:
·Verizon Wireless..
·Comcast
| Cable Wrapped Around Power Line (again) I have been having this problem since my internet has been installed. And pretty much nothing is being done about it.
The cable coming from the pole across the street continues to get wrapped around the power line coming to my property. It seems it doesn't take much of a good wind to do this.
Comcast comes out and says there is nothing they can do. The power company comes out and says its Comcast's problem, but they do get the cable unraveled, then leave. Comcast just lets it be all wrapped up and leaves.
I have had both companies out twice already. Once again it is wrapped up around the power line, and has been this way for close to three months.
I am not to sure what to do next. I am getting tired of calling to say the least. Way I see it, it should have been corrected the first time any one was out here. I am aware of the distances that is required between the cables, and that has been met.
The problem is the pole that is on my property is much lower then the pole across the street that all the cables originate from. To me this seems to be the problem. It isn't your normal telephone pole, and is owned by the power company.
My biggest worry is calling Comcast again to see if they can do something, and then have them say they are going to have to remove it until the power company does something.
I am sure they are not going to do an underground run just for one customer, and the fact it crosses over a major road, and then parking lot.
And to be honest, I could live with it the way it is now all wrapped up, but the darn stuff is tied into my equipment. And if something were to happen, I'm sure no one would pay for my equipment, fire damage or what ever, since no one so far is taken the blame on anything.
So I ask....what would you all do? -- Long you live and high you fly, and smiles you'll give and tears you'll cry, and all you touch and all you see, is all your life will ever be. |
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 | can you post a pic showing the road and all? |
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 RoboticsSee You On The Dark SidePremium join:2003-10-23 Louisa, VA Reviews:
·Verizon Wireless..
·Comcast
| said by medbuyer:can you post a pic showing the road and all? Here ya go |
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 | reply to Robotics I'd report it to the local municipal, if anyone governs it, they do. If they cannot help you I'd cancel the service and request they remove the drop from my property [last pole to your house at least]. |
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 | reply to Robotics Comcast lines going to you clearly just uses the utilities pole to get to you. Utility owns the poles, Comcast just leases space...clearly Comcast's responsibility but then again, that's the only way for them to give you service.
unless, you get it buried by whoever, the bill will be costly....getting permits to dig up that street might even be a gargantuan task...
is it creating problems for your connection? I would get me a power surge or lightning arrestor to augment that cable coming into your house so it won't fry any electronics...and make sure it's insured or covered by home insurance at least...
maybe installing a whole house surge protection device inside your electrical panel will help... |
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 whfsdudePremium join:2003-04-05 Washington, DC | reply to Robotics Reach out to Comcast and the Power Company. Document everything. Ticket numbers, times of visits, etc.
Then if they do not fix it, reach out to the PUC. |
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 jack bGone FishingPremium,MVM join:2000-09-08 Cape Cod kudos:1 | reply to Robotics This looks like a private pole. Who is responsible for maintaining the area/street light mounted on the drop pole? |
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 RoboticsSee You On The Dark SidePremium join:2003-10-23 Louisa, VA Reviews:
·Verizon Wireless..
·Comcast
| reply to whfsdude said by whfsdude:Reach out to Comcast and the Power Company. Document everything. Ticket numbers, times of visits, etc.
Then if they do not fix it, reach out to the PUC. What is PUC...public utilities? (my best guess). And I have been keeping tabs on times this happens. Thats why I think its the same person doing this. But hard to say. Everyone else blows their horn but one train. One can go by and blow the whistle and half hour later one will come by and you would never know it till its there. (more or less)
BTW like your name here WHFS I grew up in NoVa. and that was the one of two stations I listened to.
The other being WGTB One Nation Underground This goes way back (And the FCC took care of them).
Thanks for the suggestions -- Long you live and high you fly, and smiles you'll give and tears you'll cry, and all you touch and all you see, is all your life will ever be. |
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 RoboticsSee You On The Dark SidePremium join:2003-10-23 Louisa, VA | reply to jack b The power company. Dominion Power.
I agree it does seem like a private pole but has the power company's metal sticker on it with numbers. |
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 ilikemeI live in a van down by the river.Premium join:2002-08-27 Denton, TX kudos:1 | reply to Robotics said by Robotics:said by whfsdude:Reach out to Comcast and the Power Company. Document everything. Ticket numbers, times of visits, etc.
Then if they do not fix it, reach out to the PUC. What is PUC...public utilities? (my best guess). And I have been keeping tabs on times this happens. Thats why I think its the same person doing this. But hard to say. Everyone else blows their horn but one train. One can go by and blow the whistle and half hour later one will come by and you would never know it till its there. (more or less) BTW like your name here WHFS I grew up in NoVa. and that was the one of two stations I listened to. The other being WGTB One Nation Underground This goes way back  (And the FCC took care of them). Thanks for the suggestions PUC = Public Utilities Commission. Usually a state government department. --
Fiber Optics is the future of high-speed internet access. Stop by the BBR Fiber Optic Forum
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 CableToolPoorly Representing MYSELF.Premium join:2004-11-12 | reply to Robotics The only option I see is to pull the run TIGHTER so it will not blow in the wind as much. With a long run like that however, you can only pull up so much slack. Also, you might not be ABLE to pull it any tighter as the tighter it gets, the higher it gets. And the higher it gets, the closer to Power it gets ( a moot point now.. but specs are specs) It can only be so close to power. looks like a catch 22. Tighten it up, string it higher and its to close to power and in danger of a fine or just being cut down by power. Let it be where it is and it ends up not only being "close" to power, but physically wrapped around it!
Re-routing from another section, run, pole would be the only option I would investigate if this was my area.
Do you know if that is a 6 line or the thicker RG11 or .320? -- CableTechs.org/"Horrible People with Integrity" |
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 | reply to Robotics Cable company personnel are not trained linemen. They really aren't supposed to be messing with lines that are wrapped up in power, even if they think they know what they are doing. |
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 THZNDUPDeorum Offensa Diis CuraePremium join:2003-09-18 Lard kudos:2 | reply to CableTool They 'could' move the drop at the line pole a bit out into the span and go for radial clearance as well. They might not have to pull the strand too far out of lead. It's one of those things where you just have to be there. [shrug] -- one should not increase, beyond what is necessary, the number of entities required to explain anything |
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 pokesphIt Is Almost FastPremium join:2001-06-25 Sacramento, CA kudos:1 | reply to Robotics next time it's unraveled, throw a weight, 2 - 4 lbs, up onto the center of the drop.. That should hold the cable down enough during high wind to keep it from wrapping itself over the power drop. |
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 rfnutPremium join:2002-04-27 Fisher, IL Reviews:
·Mediacom
| reply to Robotics said by Robotics: ...
So I ask....what would you all do? If it were my drop I would ignore it. Its not a high voltage line. |
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 AVonGaussPremium join:2007-11-01 Boynton Beach, FL | said by rfnut:If it were my drop I would ignore it. Its not a high voltage line. Unless I'm totally missing something, it more than enough to knock a filling or two out of someone's mouth if the insulation gets worn or chewed through. |
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 JohkalCool CatPremium,MVM join:2002-11-13 Happy Valley kudos:5 Reviews:
·Comcast
| said by AVonGauss:said by rfnut:If it were my drop I would ignore it. Its not a high voltage line. Unless I'm totally missing something, it more than enough to knock a filling or two out of someone's mouth if the insulation gets worn or chewed through. I'm sorry, but your statement just gives me the image of Robotics chewing on the cable and getting his fillings blown out of his mouth. LMAO!  -- In God we trust; all others bring data!
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 tshirtPremium,MVM join:2004-07-11 Snohomish, WA kudos:3 | reply to AVonGauss And could be really bad for modems STB's and ATTACHED equipment  |
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 tshirtPremium,MVM join:2004-07-11 Snohomish, WA kudos:3 Reviews:
·Comcast
| reply to Johkal And all the time we thought it was squirrels  |
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 wa2ibmPremium join:2000-10-10 San Jose, CA | reply to Robotics I would make darn sure that the ground block that's supposed to be at your end of the cable drop is properly grounded with a large guage wire (I'd use #6). The ground is required by code. Thus, if the insulation on the outside of the coax should be damaged AND short to a hot wire on the power drop (also with damaged insulation), then the only thing that should happen is the cable goes POOF. All current should be shunted to ground through the ground block. Might make a good show.
Other than that, my only other suggestion is the suspended weight thing suggested above by pokesph. -- - Bill |
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