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newviewEx .. Ex .. ExactlyPremium
Isn't it obvious by now? Comcast does what they damn well please, and to hell with what their customers, the FCC or anyone else thinks.
just like any company. And they know the FCC has no legal power and only makes "rules" and now laws. They have enough money to buy the next Chairman. And the FCC is doing this to make their Chief look good for November.
Santa Cruz, CA
What a joke
fiberguyMy views are my own.Premium
reply to newview
said by newview:I will agree with this. I wonder if Karl missed something, or maybe I didn't see it here, when Comcast decided that a modem rental was now a "fee".. and thus Comcast blatantly disregarded business class contracts everywhere and decided to start charging modem rental "fees" even thought contracts specifically stated "no charge" such as mine all did.
Comcast does what they damn well please, and to hell with what their customers, the FCC or anyone else thinks.
When talking to customer lack-of-service people, it was rather funny to hear them ALL say, when asked why I'm being charged, "we decided as a company.." and that's where I'd cut them off and say "stop with the talking point memo crap..." and then had to educate them on what a contract was. They'd try to argue that if I read the contract it allows them to adjust prices of "fees" at anytime during the contract period. I think they just forget that when reading the contract, "fees" refer specifically to those charged by government mandate. However, again, they decided to classify a modem rental as a "fee".. It was funny talking to these un-educated idiots that if a modem rental is a "fee" then why isn't the static-ip charge also "a fee".. or the cost to use the internet, too, was "a fee"..
I swear, total ass-hats. They do just do what ever they want, when they want, and don't give a crap. It's say that Comcast chooses to go down the same path as companies such as, say, BEST BUY, who is currently feeling the pain of their decisions.