US Cable Support > Time Warner Internet Services > Can they 'hook up' cable with no TV present?

Can they 'hook up' cable with no TV present?

TV is not needed, but recommended to confirm HD picture settings are correct and HDMI out is working.

If a family member has a small HDTV, like 20"ish it would be perfect to bring over while the tech is there.

reply to Postal
TV is recommended to ensure everything is working before the tech leaves...

Otherwise there is no way to verify which means you could pay for a tech visit later if things really don't work the first time!

reply to Postal
If the current residents have TWC then why do they need to come out at all? Just place your order and go by the office and pick up the cable box. Or, if you really want them to come out, then just have them check the internet side...you will have a computer, right?

I'd ask if they could just transfer the current resident's cable box to your name. That would be the simplest way.
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When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson

Self-install for new accounts is not available with TWC. The current tenant's account needs to be closed and their equipment returned, or possibly transferred to their new address.

If the new sub and previous tenant know each other, and want to do a tenant takeover, that requires signed forms. The entire account has to be transferred, not just a cable box. The transferring tenant also does not get the deposit refund, since it goes along with the account. It is not a simple process.

With a tenant takeover, the new sub also gets whatever package issued to the account. Otherwise, he probably would get a new promo. It is not uncommon, at least in NYC, for subscribers to start a new package when moving and then cancel the old service.

reply to Mele20
Regarding self installs for new accts it depends on the region we have a program now called EZ connect. If the house had service within 24 months we can do a tap install. Basically you either have the equip mailed out or you can pick it up at the service center and a tech will go out on the scheduled date and hook up the outside line and the rest of the install is done by you, however if you prefer a tech install that can be done for a extra fee

reply to NightOwl2
What deposit refund? Is there a deposit on a cable box? There is no deposit on a cable modem from TWC (unless that has been implemented since I got Road Runner). I've never had a cable box as my building is bulk analog and there is no bill from OTWC. The bulk rate for analog cable is paid as part of the rent. I have no idea what the rate is currently since it is just "part of the rent" for the condo. OTWC did not know that I existed from 1975 (when bulk analog cable TV came to my building) until Road Runner became available in June 2001 and I got it. I did not have to put a deposit on the modem.

Packages....I wish Oceanic TWC could get packages straight. They cannot get billing for RR correct for all the many apartment and condo buildings that all have bulk analog cable TV. When I call about a TV problem, they have to look up my account under Road Runner. Bulk analog cable TV is a mess here and yet it is in almost all apt/condo buildings.
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When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson

reply to TWCdude

I remember when phone companies were deregulated and I had the opportunity to either turn in the phones I had or buy them from Pacific Bell. I elected to buy one desk phone, which turned out to be a waste of money. The rest of the phones I replaced with inexpensive "tweety bird" phones. I called them that because the ringers sounded like a bird tweeting. Those turned out to be junk and I eventually replaced them with Trimline phones. Now, some thirty years later, the phone you take with you is one you can put in your pocket or your purse, or wear on your belt.

In the near future, that may be the way TV is handled, rather than using a box, you just take your TV wherever and it will work, connecting by broadband or by wifi or by whatever the next breakthrough may be. It could be a 3D holographic TV, connecting wirelessly, for that matter, and the device might be relatively small.

»news.bbc.co.uk/2/hi/programmes/c···3762.stm

This doesn't look quite so sexy as having an image pop up in the middle of the room so you could sit around it, as in theater in the round, but maybe down the road a bit, it will be possible to do just that. If they can make it smaller and more portable, who knows?
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It is easier for a camel to put on a bikini than an old man to thread a needle.

reply to Mele20

I guarantee Mele20 is not thinking about rolling her own cablebox with a HTPC.

Besides those have been around in various forms for years. That's not an event that will happen "soon" like Mele20 is writing about.

reply to TWCdude
EZ Connect in NYC is not applicable for a new install or transfer, (which is a new connect) perhaps it is different in Texas and California. The requirements here allow for self-install of phone, internet, and cable box/dvr. No whole house DVR. Subscribers must have at least standard cable, (not basic) and active outlet.

reply to Mele20
There has been a flat $25 equipment deposit in NYC area for at least 5 years, if not more. Cable/hsi and or/phone. One deposit for a modem, or cable box, or modem/and all cable boxes. Not all buildings are bulk analog. There are thousands of MDU's where subscribers can choose TWC, Verizon and RCN, and any other service allowed by building managers. Many apartments are owned, not rented.

If the building does have a partnership with TWC, there is also hsi and phone available. I have rarely seen a bulk account with $0 charged for cable. Usually it is discounted, such as a package costing $85.99 might be $55.99.

reply to Postal
Once the current customer issues disconnect you should be able to go in and transfer the address to your name. you set your own services up, etc, but you can pick up your own boxes, etc. You can even do this at their local office. It's the best and the easiest as you don't have to deal with someone on the phone that chances are doesn't know anything.

"It's the best and the easiest as you don't have to deal with someone on the phone that chances are doesn't know anything."

I really hate general statements like this.

Hob
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"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

reply to NightOwl2

reply to maartena
Wow! That Centon infinitv-4 is very neat! But I didn't read anything there about using various OSes (it states Windows 7 Media Center is required). And what about a case or remote? It's a card either internal PCIExpress or external USB (if you don't have an available PCIe slot on your computer). Why would you need a case? As for the remote, I assume you can use the one that comes with your TV right?

The only thing you won't have is two way stuff which you don't get currently with one way cable cards anyway. But I would have to subscribe to digital cable to use this infintv 4 device plus pay the monthly cable card charge. No one at Oceanic seems to know what the cost is for us in analog bulk buildings if we move to digital cable. I have been quoted prices from $10 to $50 more monthly (that's in addition to the bulk rate charge for analog basic and value channels that I already pay). Plus, no one has any idea what will happen when TWC goes all digital ....if each building will need to negotiate a new bulk contract with Oceanic or what (my building has had a bulk contract with Oceanic TWC and its predecessors since 1975).

Each CSR has sworn their quote is the only correct one. My next door neighbor recently went through the same crap and the people next to him have yet another price and neither apt has anything except Standard digital added to the bulk analog rate...no additional stuff like HD Entertainment Pak or Premium packages ... yet different prices for each unit. That is obviously wrong. I don't have patience with poorly trained CSRs and Oceanic TWC has the worst trained CSRs I have ever encountered...they have always been very poorly trained with each CSR giving a totally different answer for the same question. The CSRs are very nice folks...never met an Oceanic employee (except one high management guy that is gone now) I didn't like but nice or not the CSRs are poorly trained. I can just imagine the problems trying to do this. With the price for the Infinitv 4 being $200, monthly cable card charge, tuning adapter (for SDV) charge (don't know if that is one time or monthly and I'll get different answers if I ask several CSRs), and digital cable charge, the only savings is on the rental of the digital box. Of course, this would enable me to avoid the digital box and be able to use my Samsung remote instead of Oceanic's remote and I would love that but there isn't much savings involved in doing this.

Luckily, I am about to finally buy a new computer and the hard drive on the one I am considering the most is humungous which I didn't think I'd need but if I got this infinitv-4 I would need a lot of space!
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When governments fear people, there is liberty. When the people fear the government, there is tyranny. Thomas Jefferson

reply to NightOwl2