| Ultra TV - What's the verdict? Router or no Router? I really, really, really want to get Ultra TV.
I'm not willing to use a router other then my own, therefore I will not be getting it if I absolutly can't get my router working.
I've seen tons of replies but there isn't a post that describes it all and tells you what works and what doesn't.
I KNOW that WOW! does not support it, but that doesn't mean there isn't a way around it... at least that's what I'm hoping.
Has anyone had any luck getting your router to work 100% fine with UltraTV? by 100% I mean:
- No applications fail to work with the internet
- Port forwarding etc is working correctly
- There is no Double-NAT issues, etc
I hear that disabling DHCP on the router will make everything work correctly, is this correct?
Anyways... Thanks for reading and hopefully this thread will be filled with helpful responses that will help me and anyone else looking for help.
Thanks! |
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| If using your own router to handle all network functions is really that important to you, then don't get Ultra TV. Disabling DHCP is not available for me (the option is grayed out in the gateway settings) and even if you could disable it you might break the connection to the media players. Apparently some people are able to disable DHCP in the settings but who knows if you'd be able to. The gateway is also not able to be put into bridge mode, so unless you disable DHCP on your router - which basically just turns it into a wireless access point - you're going to have double NAT.
If Ultra TV worked like it should, I would like it. But it's so slow and needs some major updates. If it were less of a hassle to switch back to the Cisco/SA equipment I would do it. |
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| said by qbwaggle:If Ultra TV worked like it should, I would like it. But it's so slow and needs some major updates. If it were less of a hassle to switch back to the Cisco/SA equipment I would do it.
If you want to change your package shouldn't WOW come out and remove/replace equipment at no charge? Or you could exchange at the local office.
Once you're back to non Ultra you may even get some discounts. |
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| said by troubleagain :If you want to change your package shouldn't WOW come out and remove/replace equipment at no charge? Or you could exchange at the local office. I assume that WOW would send someone out and probably charge an install fee. |
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| reply to Puremin0rez
for the features listed, you can get them to work - i've done so myself. what you're doing is setting your own router up as an access point - not a router. therefore all your router will do is pass data and rules through itself from your devices to the wow gateway. as previously mentioned you want DHCP on your wow gateway, then you will DISABLE dhcp on your router and then place your router ip/subnet within the same as the wow router. ideally your router firmware should support AP mode (dd-wrt). doing this piece will get you out of double NATing
the wow gateway supports port forwarding, but NOT advanced things like QoS. Basically if the wow gateway doesn't do it, you'll have a HELL of a time getting your router to do it. |
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| reply to qbwaggle
said by qbwaggle:I assume that WOW would send someone out and probably charge an install fee.
WOW has come out to me to pick up a modem and other equipment with no fees. Best to call first and pre arrange. For a good customer they usually can waive fees.
I suppose it can come down to how you phrase it. If you say you are "going to cancel Ultra but could be convinced to stay with WOW as long as I don't have to pay any fees" it might work. |
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| reply to Puremin0rez
My router worked from day 1 with Ultra without tweaking anything. No NAT issues, all ports I need forwarded forward fine, etc. |
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| said by boopin:My router worked from day 1 with Ultra without tweaking anything. No NAT issues, all ports I need forwarded forward fine, etc.
My Ultra TV gateway works OK, it just doesn't have any advanced features and it's difficult or impossible to get them even when using another router because you have to limit it as an access point. Port forwarding was frustrating on the Ultra TV gateway because I often have to enter the forwarding rule 3 or 4 times before it finally "saves" the rule. I've learned to live with these limitations and I haven't experienced any internet slow downs or disconnects.
My issue with Ultra TV is the TV service. The UI is incredibly slow and unresponsive and the video itself stutters and pixelates way more often than I ever experienced with the Cisco/SA equipment. |
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 smunro622Premium
join:2006-02-15
Madison Heights, MI | reply to Puremin0rez
i think i agree with everyone here, i am at the point it needs to go back the gateway is probally one of the worst things i have ever seen. it is a low end media storage device...
I will however volunteer to work with WOW to get something better |
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