O Canada! > Canadian > TekSavvy > [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

reply to 04193189

Re: [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

said by 04193189

What kind of rip-off, extortion and fraud operation are you running?
No "sorry" is going to cut it this time Rocky ... and any customer who wants is free to have my records for their case. I'll even help them collect. And, I'll even teach them laws most experienced lawyers and judges don't know ... and that's a promise if you and/or TekSavvy don't smarten up and do things right.
Starting to get the drift yet?
[/BQUOTE :

I just laughed at this, So your saying your smarter then all the lawyers and judges.... lol

Most company's are not responsible for services as they are up to rated and do not have an sla, If a minister's office wanted business services and needed guaranteed services they would go with a business class that had an sla and not some low end no sla services.

reply to 04193189
OMG learn g777,

DO YOU KNOW THE MEANING OF LAST MILE LOL.
Wow, if you lost the much money, and still did not clue in on why.

It seems you got screwed by BELL and Rogers not TSI, as BELL and Rogers owns the last mile and there is a battle with indie and the Big Three on there line for repair and throttling for a long time and so on and still going on.

So right now, WE all know that you have no clue in what your talking about. So Please learn and understand this time.

Phone lines that go to your place is owned and controlled by bell.
When someone has an issue on the line. TSI has to put a trouble ticket in to bell and hope bell will read the info in the ticket to fix the issue faster. As a lot of bell techs don't read the special notes for fixing issues faster. But i know first hand that we have tried to get bell to fix many issues. Hell i have more tickets in to bell to fix my parents line then you over the years with Bell and TSI. TSI can not touch the line. Since you like the word LAW, he's one for you. If bell or rogers sees you touch their line with out lawful access its a $5000 fine.

Now for the repair I had to go around Bell's Law and use it against them so I can get a new line, new demark and some repairs on the remote, as it was an old lines in the ground and not done right at spots on the line to the remote.

Again bell owns the remote and CO's not Teksavvy, as that's where your line speeds are kept at and controlled. When they loose mapping, or something reset you would go back to 3mb from a higher profile. Your not the only one that this has happened to. And will not be the last, as Bells database sucks for keeping mapping. Hell from time to time, my own line gets unmapped at BELLS end, and all i do is ask TSI to put a mapping or Raise to Best speed ticket in to bell and hope they get the programming fixed with out sending a dumb bell tech to my house to say "oh you have sync, lets bill you" Even though i asked for mapping or raise to best.

TSI has been trying to get access to the Line profiles for there clients for Many Many years from bell. As a lot of repairs or quick repairs are done by lowering or raising the profile, based on the distance and signal levels. Bell says know as it would make TSI that much stronger, and they dont want that, as its business.

If bell does try to bill me through TSI. TSI would try to fight for me again to get the charge dropped, as its a false charge, as its to fix bells error.

I wished you would have an idea what TSI has to deal with on a daily basis on bells stupidity on repairs, until you sit back and read the forms and see what is happening, as there is a lot more happening in the back ends of Telecom Industry then you really know.
Plus if there was something big happening that is effecting you from Bell or Rogers the Big news company's will not say anything as a lot of them are owned by the Big Three and would hurt there stock.

SO if you spent over $5000+ and are trying to get money out of rocky for your own stupidity of your self. Sorry no one help you in that area as you sir are an ID10T, and WELCOME TO THE GREAT CANADA WE HAVE lol

Peace out.

reply to 04193189
It is quite clear, that you have never read Rogers, Bell's, TSI's, or anyone else's ToS for residential ISP service.

What you are paying for, is a RESIDENTIAL service. There are no promises, no guarantees. No warranties. No SLA. The service is advertised as "UP TO". Most are.

You say you've got 40 years studying law, however it appears you're not a lawyer, nor a judge. You suggest for us to "Learn Something" and post a clip to some non-nonsensical jibber-jabber YouTube clip and to go read the bible???

Read this very carefully.
If anyone is losing income by their RESIDENTIAL service being down (or slow), too bad. You are not paying for a business-class SLA. Infact, most companies won't even SELL you a business class service for a residential address, simply because there are too many variables.

You've also proven your lack of understanding of how the Charter of Rights and Freedoms applies. And NO, it is not YOUR RIGHT to tell Government and civil servants what to do. We have laws and processes in place for a reason.

If you truly believed what you say, you wouldn't have waited 15 years to "speak up".

You want Rocky to respond to you about private cases on a public forum, to which you have not even stated your real name, posting under an alias. The throttling issue? Yeah. Take it up with Bell. They are allowed. They chose not to any more simply because of bad PR. Since TSI uses Bell's infrastructure, that may come up again in the future.

Rocky will not address your concerns (rightly so) here. I still stand with TSI and Rocky. You have proven without a doubt, that you're clueless.

Now, go ahead and screenshot. A privately held board in the U.S. is not "public record". Again, read DSLR's ToS.

reply to 04193189
hahahha this topic is too funny!

The reason why nothing is ever done about Bell or the big three is because this is Canada, were all pu$$ified, we complain about things but never do anything to fix or pursue it, or when we do we get shot down once and then just bend over and accept. It is pathetic how the big guys like Bell, Telus, Rogers can do whatever they want because they know none of us have the guts or will to deal with them accordingly. It is pathetic state of affairs in this country when the people are owned by the government and the telco industry. It makes me sick.

Also with the publicly held board thing, well you don't have to signup to view the posts, the board is indexed by google, as well the TOS of the board are really only guidelines, not laws nor bylaws. It is just some guidelines that the board operator threw together and are only enforceable on the forum by the owner or his subordinates but does not carry past the board and are only enforceable if your registered with the forum. It is a public forum when you don't need to register to view the posts. A private forum would not be indexed by a search engine and you would need to register to view and post not just to post like dslreports.

reply to Tx
No joke. If I was wrong in any part, even in the slightest, Rocky and or TS would have screamed bloody murder by now, would probably have cops at my door or bonded courier delivering court papers.
TS and Rocky has full records of they're customers and they backup what I say.
It's too bad Rocky didn't want to resolve situations from the beginning and later heed the warnings.
More so It's too bad he got in bed with the enemy.

There's no other way to put it = shills and blind supporters of TS on this forum are in for a big surprise. As you may know, when reading a document or anything it starts off with title, then preamble and then content .. in this order. The words used before a contract set the tone and intent of rest.
When one looks at TS website they're advertizing is great and says one thing .. but what actually happens on the ground is worse than Bell, Rogers or any other telco they are in cahoots with. In so doing they are committing false advertizing, extortion and fraud. No TOS or EUA is going to change that.

As a matter of fact, as "scorpido" states, they are not law or bylaw. Contract becomes useless and or void when advertizing on their website and/or ads don't match. It's called outright fraud in ANY court.

My process of posting on here is only a warning to TS [a shot across the bow, you might way], news for everyone and show of how to deal with corruption. So yes, I or other abused could have gone directly to charging TS and take 'em to court, maybe even putting a commercial lien on they're operation .. this would hurt present customers. So one needs to look at all sides before acting.

Now that TS, Bell & Rogers have been warned, in the most public manner possible, situations are subject to full extend of the law.

I suggest customers need to learn how to take corporations to court when they are being ripped off ... instead of putting up with abuse or switching to other Internet Service Providers. They need to come from the position of an owner or higher when dealing with service providers = servants.

The problem is most don't bother, don't want to learn or have been so programmed and duped by corporate bull .. as is clearly evident on this forum.

*Keep in mind ... if you didn't create the contract you will most likely be ripped off. You are the one who pays so you can change any contract to your terms before you sign it. Actually even after you sign it if you don't comprehend what is says or you haven't read it before singing. You can also declare any contract void for any number of reasons.
Also keep in mind the supreme law of this planet, Commonwealth and of Canada is the word of God or Gods .. not government, business and corporations.

reply to 04193189

reply to 04193189
As nitzguy said, proofread.

Anyone around these forums knows me and of all people i'm not a blind supporter. I've called out TSI several times and i'm a neutral person. I called you out because of the obvious.

I can't figure out if you work at a law firm as a lawyer or a receptionist and think because you hear slight jargon here and there you're qualified to purpose yourself as such.

You're clearly not a lawyer and if you studied law, no way you passed your bar exam. You have too much of a rant in which you try to spit lawyer jargon.

Use for example: "Cops at my door" - Huh ?!?!? In this country there is due process. Just because you threaten and rant doesn't mean a cop comes to arrest you. Lastly a subpoena takes time. It sure as heck doesn't happen in 10 minutes on a weekend - Period!

TSI would have to file suit prior and name the defendants first, than you will be subpoenaed to court. Even still, these baseless threats you've shown thus far has been nothing more than a 15 year old previous angry customers son that couldn't play WOW because BELL downgraded the profile of a TSI customer which happens daily.

"15 year old previous angry customers son that couldn't play WOW because BELL downgraded the profile of a TSI customer which happens daily"

If this happens everyday then why doesn't TS do something about it? I think there is something wrong if this happens everyday and has since day one. Just my thoughts.

reply to 04193189
I dont understand why the OP, just doesn't switch to another provider and take all these customers with him? Or sue all the ISPs??

He clearly doesn't understand the last mile part., which sometimes sucks, but what can one do? Its just the way the world is. He thinks we have the time and money to take these big corporations to court? lol maybe the OP does I guess. How does one lose 120 grand over lousy Internet? Nothing is ever substantiated in his posts.

After all, its just internet, the world got by without it up till now. No one is forcing you to pay for a bad service.
--
OptionsDSL Wireless Internet
»www.optionsdsl.ca

reply to scorpido

Re: [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

reply to nitzguy

said by nitzguy:

said by 04193189:

I have 100's of these cases since your start in 1992. I've been patient for 15 yrs. Then gave you another 3 yrs to fix it and it's still the same old crap.

....This is my most FAVOURITE part of the entire post of this entire thread!!

...1992....Yet....

»teksavvy.com/en/about.asp

TekSavvy Solutions Inc was founded in January of 1998.

reply to 04193189

Re: [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

reply to 04193189
Wow. You're quickly turning into a cartoon character...

I do appreciate the laughs, btw...