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BliZZardX
Premium
join:2002-08-18
Toronto, ON
Reviews:
·WIND Mobile
·Bell Sympatico

reply to 04193189

Re: [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

1) Bell downgrading profiles when customers leave Bell, to fully deleted profiles
2) Bell downgrading profiles on TekSavvy users
3) Bell THROTTLING .. still and blatantly!
4) Bell DNS drops .. maybe TekSavvy too?
5) Bell blocking content on they're own users as well as Teksavvy users
6) TekSavvy saying it's Bell's fault about low speeds, bad lines, too far away from fiber [CO], etc. etc.

1) If you "leave Bell", why would they keep your service turned on?
2) That's usually an honest mistake, the customer shouldn't be penalized
3) Bell stopped throttling months ago
4) You can use your own DNS
5) You can use your own DNS
6) Blame game is going to happen EVERY time someone relies on someone else. The only way around it, get your hands dirty, do civil engineering work and get your own network built self managed from end-to-end. Wind is doing it, OVH is doing it, Beanfield is doing it.... Why do you the competition sucks here and there hasn't been any dark fibre routes laid since a decade ago? There's no foreign investment here, and there's really no one to blame for that but industry canada and CRTC. Now they are finally getting the message, maybe.
--
Fiber Optics are the future of high-speed internet access. Stop by the BBR »Fiber Optic Forum.


BliZZardX
Premium
join:2002-08-18
Toronto, ON
Reviews:
·WIND Mobile
·Bell Sympatico

reply to BliZZardX

Re: [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

Further more I don't really see the point of your argument. Bell gives their customers priority, the cheaper prices, the good hardware. Why are you with a 3rd party? DO you need a static IP? MLPPP?

The cellpipe issue is ridiculous, but it's not like there is no option. You have to go out and fix it yourself. I have a solid setup now. If you don't value your time and want to wait forever for Teksavvy to push some firmware update one customer at a time go ahead. If I need services a 3rd party offers, I would buy my own hardware. (I've done this)

If I don't need 3rd part services, sign up directly with Bell, and get 50% off for 6 months and the activation fee waived. It's cheaper if you're a light user. $80 for unlimited bandwidth and they treat you like a princess.

04193189

join:2012-06-18
Kitchener, ON

reply to BliZZardX
1) fully deleted profiles means non-existent when TekSavvy or anyone else tries to locate a given address
2) most don't even know they been abused til tech or user tells them so
3) outright bull. Millions of users are being throttled as it's been recently reported in news and CRTC
4 & 5) bell rogers and others block traffic on the pipe .. independent ISP or not
6) 80% of people in canada are not tech inclined. Millions of families, farmers, old people, kids and disabled are going to jump at your idea of "civil engineering"?
I'd like to see most techies try to teach older people the basics over and over each day .. because that's how quickly they forget.
Millions are blocked from using 1st 2nd and 3rd party ISPs as they been blacklisted by Bell Rogers etc. and financially broke or incapable of getting even the most basic service.
Go to a court house and see how many times you are told to look the info up on line, especially civil matters
As school is a right to free education so is now internet as basic service. This is the fight of the 21st century.
"Bell gives their customers priority" ... and this is another big problem.
What about users who have been ripped off by Bell Rogers and others and are still in process of legal and civil actions?
Rogers is actively and systematically overpowering Wifi, setting up dead end APs. In some cases, as in my area, some have put up EM engines to block nothing but most closest of APs. In order to login from 1 block away one needs a super cantenna or sattelite dish ad-on with they're wireless card.
This is only the tip of the iceberg in cities, I haven't even touched on rural matters.
DIY nets and free community ISPs are far and few between. And, big telcos are waging war against them. It's all about money and total control. If users don't smarten up and band together there will be no internet for 99% of people.
Please go see 1000's in worst case scenarios and try to solve from there



JGROCKY
Premium,VIP
join:2005-05-19
Chatham, ON

reply to 04193189
I've been following this thread for a while now and am really not sure what I can contribute here. As with just about every ISP out there, even Bell to a certain extent as they've leveraged their phone monopoly to establish an internet access service; This service rides on a preexisting network so short of setting up many boxes in everyone's lawns, or forcing Bell's phone portion to become a neutral provider, you'll keep having the issues you're, and others are, having.

Has there been progress... Absolutely! Is there a lot more to do, absolutely! The recent CBB decision had good intentions but pricing was rolled back to the stone ages... Transparency hearings are underway to work on a less blinded market approach. There is still a lot of work to be had on service levels from all incumbents but I'm sure it will evolve as service level objectives just aren't enough anymore... There should definitely be more than what currently exists, but again, a work in progress.
--
TSI Rocky - TekSavvy Co-Owner
For on the fly news/updates: tsirocky on twitter



rogerssmoger

@start.ca

reply to 04193189

Re: [DSL] attn Rocky .. TekSavvy & Bell PROBLEMS

Bell downgrading profiles when customers leave Bell, to fully deleted profiles
-- Bell is allow to downgrade profiles if they see a need

Bell downgrading profiles on TekSavvy users
-- See Above answer

Bell THROTTLING .. still and blatantly!
-- They are allowed too

Bell DNS drops .. maybe TekSavvy too?
-- why are you using Bell's DNS while on TSI?

Bell blocking content on they're own users as well as Teksavvy users
--- What proof of this do you have?

TekSavvy saying it's Bell's fault about low speeds, bad lines, too far away from fiber [CO], etc. etc.
-- Who's fault would it be??

Isn't TekSavvy an actual ISP [internet service provider] ?
... which means TS must provide advertized speeds .. no matter what they need to do to accomplish this.
-- you forgot to read your terms of service, the part that says UP TO

Users all across Europe receive [for the equivalent of $42 CDN] ..
FULL internet access @ 100 Mbps to Fiber speeds where available [which is in most parts of Europe], FULL spectrum of TV channels,
FULL cell phone access [including long distance], FULL access to movies, tunes and most other enjoyment media

-- Then move to eurpose

And, there are 1000's of users, just in Southern Ontario, out in the cold because of above mentioned PROBLEMS.
Why isn't anything substantial being done about it?
-- Where is your proof of these 1000's of user???

Do we, men and women, need to bring this into civil and/or common law courts? How would ISP's react to numerous law suits for being deprived of they're essential services?

--What would you sue for? Being provided UPTO Speeds as promised???

btw: yes, screenshots are taken before and after posting

-- Why?


rogerssmoger

@start.ca

reply to 04193189
FYI ... "legal sense" doesn't apply here as "civil" and "common law" have been mentioned. It also means this thread is a matter of public record and may not be tampered with.

--- You didn't read the TOS of this PRIVATE website did you that does not fall under Canadian Laws. Ohh and civil and common law being mentioned means nothing.

With all due respect, my post is specifically for Rocky to answer comprehensively in a public forum. As his TekSavvy forum is not accessible at the moment, for whatever reasons, this is the next best thing.
And, I do not need the usual excuses which have been predominating for last 3 yrs. Thank you.

-- If you wish only Rocky to see and Rocky to respond then email him privately.

As far as I/we have investigated Bell infrastructure is paid for and still owned by the people. Bell and others are only the caretaker of such. And so 40% of profits is supposed to go to the people.

-- Provide Proof To This



rogerssmoger

@start.ca

reply to JGROCKY

said by JGROCKY:

I've been following this thread for a while now and am really not sure what I can contribute here. As with just about every ISP out there, even Bell to a certain extent as they've leveraged their phone monopoly to establish an internet access service; This service rides on a preexisting network so short of setting up many boxes in everyone's lawns, or forcing Bell's phone portion to become a neutral provider, you'll keep having the issues you're, and others are, having.

Has there been progress... Absolutely! Is there a lot more to do, absolutely! The recent CBB decision had good intentions but pricing was rolled back to the stone ages... Transparency hearings are underway to work on a less blinded market approach. There is still a lot of work to be had on service levels from all incumbents but I'm sure it will evolve as service level objectives just aren't enough anymore... There should definitely be more than what currently exists, but again, a work in progress.

I think we were all hoping you wouldn't entertain this guy.

camelot

join:2008-04-12
Whitby, ON

said by rogerssmoger :

I think we were all hoping you wouldn't entertain this guy.

LIKE


LazMan
Premium
join:2003-03-26
canada

reply to 04193189
04193189 See Profile - I don't think you really have a grasp of how complex (technically, legally, and regulatory) the current infrastructure is; nor do I think you understand the powers and limits of the CRTC, 3rd party ISP's, and incumbent providers (cable and telco)...

R0cky and the rest of his merry men (as well as several other ISP's, to give credit where credit's due) have lead the fight for equal and fair access; and broken a LOT of new ground over the years, but there's only so much that can be done, and only so quickly it can be accomplished. As they say "dem's the breaks, kid". Or, one of my fav's - "Life sucks. Wear a helmet."

The internet's not (yet) an essential service. If you don't like the service your current provider supplies, switch providers. If you don't like the service ANY current provider offers, get a couple million in capital together, hire lawyers, engineers, planners, and tech's, and build your own service, that meets your, and like-minded users, needs....

And, as an aside - after reading your psuedo-legallise here, you're a believer (or follower) of the sovereign citizen movement, aren't you?



Tx
bronx cheers from cheap seats
Premium
join:2008-11-19
kudos:3
Reviews:
·FreePhoneLine
·Rogers Hi-Speed
·TekSavvy DSL

said by LazMan:

04193189 See Profile - I don't think you really have a grasp of how complex (technically, legally, and regulatory) the current infrastructure is; nor do I think you understand the powers and limits of the CRTC, 3rd party ISP's, and incumbent providers (cable and telco)...

R0cky and the rest of his merry men (as well as several other ISP's, to give credit where credit's due) have lead the fight for equal and fair access; and broken a LOT of new ground over the years, but there's only so much that can be done, and only so quickly it can be accomplished. As they say "dem's the breaks, kid". Or, one of my fav's - "Life sucks. Wear a helmet."

The internet's not (yet) an essential service. If you don't like the service your current provider supplies, switch providers. If you don't like the service ANY current provider offers, get a couple million in capital together, hire lawyers, engineers, planners, and tech's, and build your own service, that meets your, and like-minded users, needs....

And, as an aside - after reading your psuedo-legallise here, you're a believer (or follower) of the sovereign citizen movement, aren't you?

As i agree with your comment it drives me nuts to think so many Canadians are so sick and tired of the BS yet we do nothing about it. Gas prices go up, people seem to buy more cars and drive more. HST was supposed to DROP cost of food, hah what a joke, they've jumped a substantial amount, create more jobs? HAH... We're becoming a nanny state and this crap that the big guys are allowed to pull astonishes me.

I can't help but say i'm starting to hate this country more and more every year that passes. Conservatives signed a 99 year contract to the 407, yet as Canadians, they're voted back in lol. I'm not liberal either, i don't really like anyone.

There are so many arguments with this country it's unreal. The big guys are allowed to play with 3'rd party ISP's like it's a video game and how no one has intervened yet is insane. I can't be the only one sick of this conversation? Why write your MP? They don't care otherwise over the last 3 years for example that TSI has broke some ground something would have changed.

Revolt! lol


AkFubar
Admittedly, A Teksavvy Fan

join:2005-02-28
Toronto CAN.
Reviews:
·TekSavvy DSL

said by Tx:

I can't help but say i'm starting to hate this country more and more every year that passes. Conservatives signed a 99 year contract to the 407, yet as Canadians, they're voted back in lol. I'm not liberal either, i don't really like anyone.

There are so many arguments with this country it's unreal. The big guys are allowed to play with 3'rd party ISP's like it's a video game and how no one has intervened yet is insane. I can't be the only one sick of this conversation? Why write your MP? They don't care otherwise over the last 3 years for example that TSI has broke some ground something would have changed.

Revolt! lol

You are free to leave Canada anytime.
--
If my online experience is enhanced, why are my speeds throttled?? BHell... A Public Futility.

camelot

join:2008-04-12
Whitby, ON
Reviews:
·TekSavvy DSL

reply to Tx

said by Tx:

There are so many arguments with this country it's unreal.

If you think the situation is any better anywhere else, go right ahead. We may have problems here, but there isn't a country on Earth that doesn't have it's issues...

Look at, well, most of Europe right now. The only economy that seems to be churning (and slowly now) is Germany. The rest, shit.

Compared to Europe, we're laughing.

toro

join:2006-01-27
Scarborough, ON
Reviews:
·Bell Sympatico

reply to BliZZardX

said by BliZZardX:

If I need services a 3rd party offers, I would buy my own hardware. (I've done this).

I'm very interested in this. What modem did you buy ? Can you get Teksavvy/Bell to waive the modem rental fee or you still have to pay it ?
--
Providers: voip.ms, freephoneline, smartcall.ro through asterisk. Hardware: Vonage VDV21, Moto VT2x42, Linksys SPA series, Grandstream HT series, Panasonic KX-TGP5x0
»www.voipfan.net


BliZZardX
Premium
join:2002-08-18
Toronto, ON
Reviews:
·WIND Mobile
·Bell Sympatico

I made a few posts about it in the CellPipe reboot thread, it's a Zyxel P-870M-I1 v2 bridge for the Ikanos based Stinger remotes. Cost $202 from californiapc.com incl taxes and shipping. Bell will not waive the rental fee, but that is less important to me, at least the connection is rock solid stable.
--
Fiber Optics are the future of high-speed internet access. Stop by the BBR »Fiber Optic Forum.


toro

join:2006-01-27
Scarborough, ON

Thanks for the info !


MaynardKrebs
Premium
join:2009-06-17
kudos:4

reply to LazMan

said by LazMan:

The internet's not (yet) an essential service.

The day ANY federal government (maybe even provincial govt.) mandates access to a service they provide is only via the internet, is the day internet service becomes 'essential'.

It would be nice if CRA required *personal* tax filings via E-File. That would do the trick. What would the incumbents do at the CRTC - argue that individuals file their taxes via a tethered 3G/4G phone (tethering optional extra at 'slight' additional cost) or from an internet cafe, or tell everyone they have to use an accountant in order to file their taxes?

The feds now only want to do direct deposit of tax refunds, why not mandatory E-File next?
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