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Sonetel?

reply to sporkme
I found Sonetel to be somewhat confusing.

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I'll bare my soul here and say that these are the 3 providers that I've found confusing enough that they've been not worth it:

(Alphabetical order):
Anveo, Phonebooth Free, Sonetel.

This is NOT necessarily a question of complexity.

Phonebooth Free is NOT complex, just confusing as hell even for things that should be SIMPLE. It's hard to put into words. With them, it was something like the Heisenberg "Unusability" Principle. When I took care of [a], then [b] had to be reset. But when I reset [b], then [a] got messed up. An endless loop. And their documentation seemed to mainly consist of self-congratulatory videos.

With Anveo, several others have commented on how turgid it was for them, so I know it's not just me.

I had hoped that Sonetel would be more straightforward than Anveo, but somehow it had its own sargassum.

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Is this because of lack of mental acuity on my part? Or that at age 56 my brain is no longer flexible enough?

No, I think not, because I have [no] problem figuring out how to use Voip.MS. And although Voip.MS does not have every single feature that Anveo does, Voip.MS remains a very advanced and feature-rich provider....

reply to Arne Bolen

With Sonetel, your Ass is on the line.

reply to PX Eliezer
Sonetel's pricing is curious:

Canada-british Columbia 250 $0.002
Canada-british Columbia 604 $0.004
Canada-british Columbia 778 $0.002

778 is overlayed with 604 and 250. One would think the rates would be the same.

reply to PX Eliezer

reply to Mango

reply to PX Eliezer

He will write it down in his diary, which clearly follows the Julian calendar.

reply to PX Eliezer
Ok, PX. I give up. What's confusing about Sonetel?

I signed up, noticed I had $0.10 free credit, (yay!), configured my phone as per the docs, and it worked. That was it. It was entirely anticlimactic. I did it all while holding a baby.

Looks like they're a Voxbone reseller. I got an Iristel DID, in the same NPA/NXX as my Anveo DID.

Audio for my test outgoing call was via 67.16.117.236. Audio for my incoming call came via 81.201.82.171. Though my ping time is high to those IPs, latency was excellent (only measured aurally), and a tracert showed both of them just eight hops away.

Edit: Inbound SMS works and is fast.

reply to PX Eliezer
"Is this because of lack of mental acuity on my part? Or that at age 56 my brain is no longer flexible enough?"

As a mere lad of 56, your brain still has plenty of flexibility. Time to worry when you begin to notice flexibility in certain other body parts!!

Ron

Edit: Corrected spelling.

reply to Mango

reply to Mango

reply to sporkme
I tried them out last night and it was interesting. It came very close to doing what I wanted and then I saw that "ring groups" are not yet implemented.

There is something vaguely confusing about the admin panel, and I think it's that they sort of lump in general admin features with the user admin - there's no clear separation. And you have to have to keep their use case in mind when trying to figure things out.
--
with every mistake we must surely be learning

reply to PX Eliezer

reply to PX Eliezer

Fax testing:

It took 10 tries for Sonetel to receive a fax from my office fax machine. In their defense, this fax machine is known to have a low compatibility rate, and if something can receive a fax from it, it's going to be compatible with pretty much everything on the market.

First 4 tries were at 400 PPI with ECM.
Next 4 tries were at 200 PPI with ECM
Next 2 tries were at 200 PPI without ECM.

I sent a fax to Sonetel using AcroVoice; it worked the first try.

reply to Arne Bolen