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wonderweenie

@qwest.net

[Qwest] Century Link reneges of confirmed deal

I had a confirmed deal with Century Link (copies of emails) for a lower rate on internet services. Get a bill that's 3x as high. Called up only to be told they won't honor it. Wrote to Century Link vp and no response. Just sent a letter to their CEO. I have no land line any more but have internet with someone else.

Century Link as far as I'm concerned sucks


mooch
No Booing Allowed

join:2001-11-11
Dublin, OH

They gave you no reason whatsoever as to why they won't honor the lower rate?


WHT

join:2010-03-26
Rosston, TX
kudos:5

1 edit

reply to wonderweenie

You gave no information of what kind of deal. No monetary numbers. No granularity why they won't honor "it"


CenturyLink
VIP
join:2009-03-09
Boise, ID
kudos:7

reply to wonderweenie
Hi,

Sorry to hear about your experience we will look into this if you email us your account information talktous@centurylink.com

Thank you,

Corey Tidwell
talktous@centurylink.com
Centurylink Help Team


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