reply to tkdslr
Re: Smells like BS.
said by tkdslr:Work, friend, smartphone, public library, Starbucks, Panera, etc. If you want to get online you can find a way. Or you can just make excuses...
Exactly how is she going to order on-line, when at&t cut off her internet access??
Seams to me At&t breached her contract/service agreement, most likely mid month for a paid up service. At&t should bear the full costs of restoring her service or providing an alternate service.
If she was still on DSL then there's no way she was in a contract. No contract, either party can terminate service at any time.
I highly doubt they killed her service mid-billing cycle. Once they killed her service at the end of the cycle, if she had the Uverse service installed soon after then that $337 includes almost 2 whole months of service (~3 weeks prorated + the next full month).