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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
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lorennerol
Premium
join:2003-10-29
Seattle, WA

Business-class SIP trunk providers?

I'm looking for SIP trunk providers for business users. Cost is not the primary metric here: Call quality and reliability are more important than saving a few bucks a month.

Competent phone tech support, ability to provide local numbers, pass through Caller ID, and update CNAM also trump price.

Advice?

gweidenh

join:2002-05-18
Houston, TX
kudos:1

Onsip.com


lorennerol
Premium
join:2003-10-29
Seattle, WA

said by gweidenh:

Onsip.com

Their web site doesn't talk about SIP trunks, just hosted PBX. Do they offer trunks for self-hosters?

PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

OnSip = Junction Networks

See here for their trunking:
»pstn.junctionnetworks.com/
»pstn.junctionnetworks.com/pricing-signup



Trev
IP Telephony Addict
Premium
join:2009-06-29
Victoria, BC
kudos:4

reply to lorennerol
AcroVoice is in this market. Directory listing, cnam, and failover are all part of our standard service.

We have recently begun offering our service to US businesses. Please send me a PM if you'd like to talk further.
--
Wondering what I do? Find out at »www.digitalcon.ca
Get your Obihai ATA in Canada.


bandwidthkiw

join:2008-03-12
Cary, NC

reply to lorennerol
have a look at bandwidth.com - select the Trunking section for their SIP Trunks



ymhee_bcex
Premium
join:2006-04-21
Tarzana, CA

reply to lorennerol
I was looking at PhonePower »www.phonepower.com/sip-trunking.aspx - wondering if anybody uses it and has any comments...



TreeTopFlyer

join:2001-12-14
Houston, TX

reply to lorennerol
OnSip/Junction Networks


lorennerol
Premium
join:2003-10-29
Seattle, WA

reply to bandwidthkiw

said by bandwidthkiw:

have a look at bandwidth.com - select the Trunking section for their SIP Trunks

Working with them now. So far they get a 'C'. Asked for docs on configuring FreePBX/Asterisk for their trunks and got pointed to information that didn't work, at all. Ended up having to figure it out myself. This after opening a support case and being told I'd get a call by 5:00 PM and instead got an email at 9:00 PM.

PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

1 edit

reply to bandwidthkiw

said by bandwidthkiw:

have a look at bandwidth.com - select the Trunking section for their SIP Trunks

Are you J---- -------, an account executive at Bandwidth.com?

If so, that would be good to know.


Clever_Proxy
Premium
join:2004-05-14
Villa Park, IL

reply to lorennerol

Re: Business-class SIP trunk providers?

I've been pretty happy with Flowroute.com


espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
Reviews:
·Vitelity VOIP

reply to lorennerol

said by lorennerol:

Competent phone tech support, ability to provide local numbers, pass through Caller ID, and update CNAM also trump price.

With that modification, I would recommend Vitelity.

They provide the backing infrastructure to a number of other VoIP companies, and offer a very complete set of reliable services.

I've used them since 2007/2008, and outside of a couple minor outages I have no complaints.

bandwidthkiw

join:2008-03-12
Cary, NC

reply to PX Eliezer
I am that person however no longer there - somewhere else - look me up on LinkedIn

Still have connections there if needed


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13

Thank you.


voxframe

join:2010-08-02

reply to lorennerol
Please keep us in the loop with the ones you pick.

We are with voip.ms and getting really sick of the shitty quality.

They are the wallmart of DIDs and SIP trunking I find.

Lots of stuff, good prices, but the quality might scare you.



Good Ol Dan

join:2000-05-15
Rochelle Park, NJ

reply to lorennerol
I built a system using bandwidth.com SIP trunking for our company of about 100 people a few years ago. Very pleased with their service, but keep in mind that the service will only be as good as your connectivity to the internet. Tried it initially on an Optimum Online business cable connection... the variable latency of that connection caused audio issues, etc that weren't Bandwidth.com's fault. We had limited choices in that building, so we had Bandwidth bring in a dedicated T1 for the phones that worked very well (although the T1 was costly). Last year we moved to a different building that had access to Lightpath service, and that has worked very well, too.



TreeTopFlyer

join:2001-12-14
Houston, TX

reply to Good Ol Dan

Re: Business-class SIP trunk providers?

said by Good Ol Dan:

I built a system using bandwidth.com SIP trunking for our company of about 100 people a few years ago.

You were able to use a single T1 for 100 people?


Good Ol Dan

join:2000-05-15
Rochelle Park, NJ

said by TreeTopFlyer:

You were able to use a single T1 for 100 people?

Sure. We bought 8 SIP trunking channels from Bandwidth.com, and each channel uses about 90 kbps (for a total of about 720 kbps when all channels were in use, which seldom happened for us). There was plenty of bandwidth with the single T1... we could have added several more channels if need be.

The T1 was expensive, but it was our only viable option at the old location. Verizon FIOS was all around us and would have been a good (and much cheaper) solution... but try as we might Verizon insisted it wasn't available there.

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