Re: [Connectivity] Lost downstream and upstream bonding
here is the stats from the current connection. does this indicate anything? i wish i'd grabbed the data from when I had 4 down/3 up.
Downstream Bonding Channel Value Channel ID 80 Frequency 555000000 Hz Signal to Noise Ratio 36 dB Downstream Modulation QAM256 Power Level The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading -1 dBmV
Upstream Bonding Channel Value Channel ID 1 Frequency 30600000 Hz Ranging Service ID 126 Symbol Rate 5.120 Msym/sec Power Level 51 dBmV Upstream Modulation [3] QPSK [3] 64QAM
Ranging Status Success Signal Stats (Codewords) Bonding Channel Value Channel ID 80 Total Unerrored Codewords 196164138 Total Correctable Codewords 2 Total Uncorrectable Codewords 1370
I am not in a position to interpret your line stats but I do have a SB6120 in Sacramento with Comcast. I experience a spontaneous going from blue to green indicating the loss of bonding. I power cycle the modem and I go back to blue. I only have HSI so there are no splitters at my end. Perhaps the problem is more global with Comcast or a failure of the SB6120. Since every speedtest I run shows no difference green or blue and none of the multiple devices which are always connected including VOiP, from a different provider, have any issues I figured I would leave well enough alone. Will say the 6120 is faster than my old 2.0 modem green or blue.
reply to collinon No matter what else is going on in your area, it is very likely that the 51 dB on the upstream is pointing at current or future trouble, Call for a tech, and let them work on it in person. (as gar187er said it may actually be the noise level, but rather than guess, call the local expert)