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thegeek
Premium
join:2008-02-21
right here
kudos:2
Reviews:
·Suddenlink

Blame the Consumer

It's not the responsibility of the carrier to make sure the customer knows what a Gigabyte is. It is the responsibility of the customer.

I get so tired of the "woe is me" attitude people have anymore. The carrier is not there to hold your hand. They are there to provide you a service under specific conditions. Conditions which are clearly spelled out in the contract which you must sign to get those services. If you don't understand the conditions then it is your responsibility to figure it out.

"I don't know what a gigabyte is and I went way over my allotment by watching midget bestiality porn on my iCrap. Boohoo." Tough shit, maybe you should have read the contract before you signed.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

said by thegeek:

It's not the responsibility of the carrier to make sure the customer knows what a Gigabyte is. It is the responsibility of the customer.

I get so tired of the "woe is me" attitude people have anymore. The carrier is not there to hold your hand. They are there to provide you a service under specific conditions. Conditions which are clearly spelled out in the contract which you must sign to get those services. If you don't understand the conditions then it is your responsibility to figure it out.

"I don't know what a gigabyte is and I went way over my allotment by watching midget bestiality porn on my iCrap. Boohoo." Tough shit, maybe you should have read the contract before you signed.

Grey n' white, the isheeple don't need to understand what a gigabyte is. they just pay up any amount for that underpowered overpriced piece of plastic with pretty apple logo on it.


r81984
Fair and Balanced
Premium
join:2001-11-14
Katy, TX
Reviews:
·row44
·AT&T U-Verse
·AT&T DSL Service

reply to thegeek

said by thegeek:

It's not the responsibility of the carrier to make sure the customer knows what a Gigabyte is. It is the responsibility of the customer.

I get so tired of the "woe is me" attitude people have anymore. The carrier is not there to hold your hand. They are there to provide you a service under specific conditions. Conditions which are clearly spelled out in the contract which you must sign to get those services. If you don't understand the conditions then it is your responsibility to figure it out.

"I don't know what a gigabyte is and I went way over my allotment by watching midget bestiality porn on my iCrap. Boohoo." Tough shit, maybe you should have read the contract before you signed.

It is the carriers responsibility to actually charge based on real costs.
Usage has no impact of the costs and should not be used to based your bill off of.
--
...brought to you by Carl's Jr.


thegeek
Premium
join:2008-02-21
right here
kudos:2
Reviews:
·Suddenlink

The carrier surely wants to make a profit so charging the real cost is just dumb. There will be a certain degree of markup. Typically the markup is rather high and the fairness of it can be debated. But they all do it so if you want it you'll pay for it. If enough people refuse then the prices will adjust accordingly.

I don't understand how usage would not have any impact of costs and why billing should not be based on usage. The costs to the carrier can be broken down into fixed costs and variable costs. The fixed costs will be there regardless of whether the service is used or not. As an example the cell phone tower or the fiber optic cable connecting the tower to the rest of the network. Whether it is used or not there is cost there. But when it is used there is an additional variable cost. Example, the wages of the person who must maintain it. The more it is used the more that cost goes up. Therefore billing based on usage makes perfect sense. There is an aspect of the billing that is a standard fee regardless of whether you use the service or not. This covers the fixed costs. The usage based part covers the variable costs. Usage very much so has an impact on costs.

Does not your water company base your billing off of a standard fixed amount plus a rate per unit of water consumed? Surely the electric company charges you a customer fee plus a rate per KwH. Mobile and fixed internet providers are becoming more and more just like any other utility therefore it makes sense to bill as such.


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