 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | West pricing - take two *snap* Hey gang, just to update on the West pricing. After taking in some feedback, we're officially changing the rates today. Here are the changes;
Cable
Express Cable 7.5 - Unlimited - changed from $39.95 to $34.95
Extreme Cable 25 - 75GB - changed from $43.95 to $39.95
Extreme Cable 25 - Unlimited - changed from $49.95 to $44.95
DSL
High Speed DSL 6 - Unlimited - changed from $39.99 to $34.99
A couple of things to note:
-existing customers who have been billed the old price, will be credited on their next bill.
-those who signed up after May 1st will be credited and moved to the new pricing scheme.
-those who were charged $25 to change speeds on DSL will be credited the $25 on their next bill.
We'll be sending out a notice soon.
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Marc - CEO/TekSavvy |
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 bbbc
join:2001-10-02
NorthAmerica
kudos:2 | My cranky ass can live with this. Thanks for reconsidering.
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Consumerist.com | Consumers Union |
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eheyl
join:2008-03-23
Kitchener, ON | reply to TSI Marc
A fair bit less than in Ontario? Why? I realize the speed is a touch different on my plan which is the extreme cable 38 unlimited...but $44 vs. 61, makes me curious. Is it different policies in the West vs. McGuinty's Mighty State of Hysteria? |
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 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | It has to do with the different tariff rates. |
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grunze510
join:2009-02-14
Cote Saint-Luc, QC
kudos:1 | reply to eheyl
said by eheyl:A fair bit less than in Ontario? Why? I realize the speed is a touch different on my plan which is the extreme cable 38 unlimited...but $44 vs. 61, makes me curious. Is it different policies in the West vs. McGuinty's Mighty State of Hysteria? I think it's two things.
1) The rates that Rogers/Videotron/Bell are charging the indie ISPs for capacity are insanely high. I'm not sure what Shaw/Telus are charging them, but I'm guessing it's a bit lower.
2) Shaw and Telus offer internet packages out west that mildly resemble competition, unlike Bell/Cogeco/Rogers/Videotron out east. Note that TekSavvy lowered their prices by $4-$5, and people were complaining that prices were too high. If you think TekSavvy cable prices in Ontario are high, then you should see what Shaw and Telus offer out west, because I don't think they're too far off.
EDIT: Or... what TSIMartin said.  |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 | reply to TSI Martin
Yeah those rates in the west are much better....
I guess Shaw is less greedy than Rogers. |
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eheyl
join:2008-03-23
Kitchener, ON Reviews:
 ·TekSavvy Cable
| reply to grunze510
Thank you Martin! Actually, even with the price increase this Feb. I'm still quite happy. Unlimited bandwidth, no throttling make it worth the money, especially with my work and Netflix. Now should it go up to something crazy like $99 a month, then I may have to drop down a tier. But no problems here (with the exception or Rogers screwing around on occasion). GO TEKSAVVY! |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to TSI Marc
Thanks for considering your customers' input Marc! |
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| reply to TSI Marc
If only us on Rogers got these rates.
Well I guess for the same price i'm paying for the Express package I get like 230GB more Bandwidth, and also 10 more megabits in speed :P |
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 MacGyverDon't Waste Your EnergyPremium,ExMod 2003-05
join:2001-10-14
Canada
kudos:1 | reply to TSI Marc
Once again, thanks for listening to your customers - just as you did with Ontario DSL rates. |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand
 ·Cybersurf Intern..
| reply to HiVolt
said by HiVolt:Yeah those rates in the west are much better....
I guess Shaw is less greedy than Rogers.
Rogers isn't greedy, they are just revenue challenged. |
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| reply to TSI Marc
It is called making profit which every company including TSI is out there too do. |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
·TekSavvy DSL
| reply to MacGyver
said by MacGyver:Once again, thanks for listening to your customers - just as you did with Ontario DSL rates.
...I'm guessing you're referring to umm...when they offered the 75GB tier? Because I don't remember my price ever going down with this company...mine just gets to go up and up...$29.99 to $31.99 to $34.99...I don't get to see a decrease, I get to see a 16% increase in rates...not an 11% decrease....
Again, making money on the backs of your DSL subscriber base...yet I keep coming back...hrm... |
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| reply to 26206549
Or, using your monopolistic power to gouge. |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 Reviews:
·TekSavvy Cable
·TekSavvy DSL
| reply to elwoodblues
said by elwoodblues:Rogers isn't greedy, they are just revenue challenged.
Yeah someone's gotta pay for their purchase of the Leafs...
Similarly Bell has just increased the prices on their "usage insurance plan" blocks from $5/40GB to $5/25GB.
I guess Bell has to pay for their half too lol....
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GO BLUE JAYS!
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balur
join:2010-04-28
kudos:1 | reply to TSI Marc
Still sad at the loss of the 300gb plan, but thank you for listening and reconsidering the price.
Will be happy to continue recommending TekSavvy |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to TSI Marc
Frankly if this was announced earlier I wouldn't have switch my service from DSL to cable... |
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| reply to TSI Marc
Thanks Marc,
Over the course of the last month or so my bill has gone down $10/month - makes me a happy camper! 
Now... if you'll just go ahead and consider making higher tiers available, I can go back to giving you guys more money  |
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| reply to TSI Marc
Just to confirm: even though the webpage says account changes incurs a $5 fee: it's actually $25 to go from basic cable 1 to cable 7.5 (capped or uncapped), correct?
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | said by VapourTrails:Just to confirm: even though the webpage says account changes incurs a $5 fee: it's actually $25 to go from basic cable 1 to cable 7.5 (capped or uncapped), correct?
No, I believe that it's $5 to change speeds on Shaw and $0 on DSL but I'm just going off memory now.. whatever the web site says should be accurate.. if its not.. let me know and I'll make sure it's changed but it should all have been dealt with properly.
Those speed changes are CRTC regulated and we simply do a pass through...
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Marc - CEO/TekSavvy |
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