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zacron
Premium
join:2008-11-26
canada
Reviews:
·TekSavvy DSL

WTF MATE!!!???!!! RE: Canada Post/Postes Canada

I have sent out over 23 Packages in a 30 day period and none of them made it to destination, then out of the blue, I get a wonderful notice of delivery. Magically, it was all 23 packages in one giant sized clear "sorry, we couldn't make these happen... no refund, eff you you're the idiot, not us"... it took all of me to not reach over the counter and spill the mailchimp's coffee all over them... ARGHHHHHHHH!!! Seriously! I demand restitution.

According, because I made them size and weigh them and I even over paid postage so Canada Post can S.... Ah, never mind.

Z
--
If you don't want to lag, don't "bragg"


urbanriot
Premium
join:2004-10-18
Canada
kudos:3

What did your 23 tracking numbers say?



FaxCap

join:2002-05-25
Surrey, BC
Reviews:
·Shaw

reply to zacron
Yeah I got a bitch about Canada Post also. We have a communal
post box. One cubbyhole for each house. The woman who has been
delivering our mail this last 4-5 months can't get the letters in the
correct boxes. Lots of missing mail.

When you talk to CP all they do is defend their letter carrier. WTF, it
isn't US who are mixing up the mail!!! We only found out when one
person got a friends mail in her post box and was able to deliver it to
her. Trouble is when mail is put in the wrong box people have been
circling the house number and putting it into the outgoing mail slot.
She doesn't even look at it. She just grabs it and trows it in a bag.

FaxCap



J E F F
Whatta Ya Think About Dat?
Premium
join:2004-04-01
Kitchener, ON
kudos:1
Reviews:
·Rogers Portable ..
·WIND Mobile
·Rogers Hi-Speed
·magicjack.com

said by FaxCap:

Yeah I got a bitch about Canada Post also. We have a communal
post box. One cubbyhole for each house. The woman who has been
delivering our mail this last 4-5 months can't get the letters in the
correct boxes. Lots of missing mail.

When you talk to CP all they do is defend their letter carrier. WTF, it
isn't US who are mixing up the mail!!! We only found out when one
person got a friends mail in her post box and was able to deliver it to
her. Trouble is when mail is put in the wrong box people have been
circling the house number and putting it into the outgoing mail slot.
She doesn't even look at it. She just grabs it and trows it in a bag.

FaxCap

Meh, I get my neighbours mail all the time, and it's door to door delivery here (area built in 1960). I just walk down, burn a few calories..good way to get to know everyone.

Just odd, because their sometimes off by over 100. (as in 450 instead of 590).

My ex works at the post office, occasionally I helped her sort the mail at her cubicles into the slots then pull it for the route, I can't understand how you could screw it up. You sort it, pull so much mail out of the slot, elastic band it, then onto the next grouping of mail, etc.
--
If you can't explain it simply, you don't understand it well enough. - Albert Einstein


mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5

reply to zacron
Well they never say parcel deliveries are time sensitive. They only say it should arrive on X date. And even then they won't take responsibility if it doesn't reach the recipient.



urbanriot
Premium
join:2004-10-18
Canada
kudos:3
Reviews:
·Cogeco Cable

said by mlerner:

Well they never say parcel deliveries are time sensitive. They only say it should arrive on X date. And even then they won't take responsibility if it doesn't reach the recipient.

We utilize Canada Post with a VentureOne card that practically anyone can get and our parcels always arrive earlier than we're told it'll take. We do about 5 - 7 items a day and we haven't had an issue in about 7 years with the exception of a company claiming they didn't receive our package despite the tracking number clearly showing its delivery. I received an insurance payout for that which I was quite happy with.


zacron
Premium
join:2008-11-26
canada
Reviews:
·TekSavvy DSL

reply to zacron
Just got an email from CP, going to have alambaste with the local carrier tomorrow, Beer in Cooler and Sun Shades. She isn't going to get away with this.

I am beyond livid, I'm sorry, they are always on time with my mail but since there strike, it's been so sporadic an old guy with a shriveld peice can make more than the bloody postal system.

Screw you harper! Screw you!
--
If you don't want to lag, don't "bragg"



BonezX
Basement Dweller
Premium
join:2004-04-13
Canada

said by zacron:

Screw you harper! Screw you!

you mean screw you fat lazy assholes that wouldn't be hired anywhere else in Canada for a management position because of how horrible of a job you do, but somehow still manage to get a bonus as the end of the year.

if the staff are horrible, more often then not it starts at the top and the attitude travels down.

26206549

join:2012-05-21

reply to zacron

said by zacron:

Just got an email from CP, going to have alambaste with the local carrier tomorrow, Beer in Cooler and Sun Shades. She isn't going to get away with this.

I am beyond livid, I'm sorry, they are always on time with my mail but since there strike, it's been so sporadic an old guy with a shriveld peice can make more than the bloody postal system.

Screw you harper! Screw you!

You have some anger issue you should go seek help for.


zacron
Premium
join:2008-11-26
canada
Reviews:
·TekSavvy DSL

In all honesty, it will amount to me having a peacful discussion with my carrier to aquire the postmaster's telephone number.

I will escalate from there within cp.

All I want is a written I'm sorry letter.
--
If you don't want to lag, don't "bragg"



Anav
Sarcastic Llama? Naw, Just Acerbic
Premium
join:2001-07-16
Dartmouth, NS
kudos:3

said by zacron:

In all honesty, it will amount to me having a peacful discussion with my carrier to aquire the postmaster's telephone number.

I will escalate from there within cp.

All I want is a written I'm sorry letter.

Why you havent fessed up as to why the 23 packages were rejected. What did you do wrong.
--
Ain't nuthin but the blues! "Albert Collins".
Leave your troubles at the door! "Pepe Peregil" De Sevilla. Just Don't Wifi without WPA, "Yul Brenner"

LlamaWorks Equipment


urbanriot
Premium
join:2004-10-18
Canada
kudos:3

... or what the tracking numbers say.



Teddy Boom
k kudos Received

join:2007-01-29
Toronto, ON
kudos:5

reply to zacron
Check out eshipper.com, they aggregate rates from UPS and FedEx, and they have corporate discounts at both companies. You can ship a modem sized package around Ontario/Quebec for under $8, sometimes as little as $5.50. Larger stuff is an even better deal, 40lbs Toronto to Hamilton for something like $20.
--
electronicsguru.ca/for_sale/Cablemodems



zacron
Premium
join:2008-11-26
canada
Reviews:
·TekSavvy DSL

reply to urbanriot
I had the menial worker at the post office check each and every one of them for errors, as well as weight, price paid and the location of the addresses, etc.

She personally declared them all A.O.K.

I, in this case sadly didn't do anything incorrectly.

So CP is SOL! Burn Harper, Burn Baby, Burn!
--
If you don't want to lag, don't "bragg"


26206549

join:2012-05-21

reply to zacron

said by zacron:

In all honesty, it will amount to me having a peacful discussion with my carrier to aquire the postmaster's telephone number.

I will escalate from there within cp.

All I want is a written I'm sorry letter.

AIn't gonna happen.


Thane_Bitter

join:2005-01-20
London

reply to zacron
Don't go postal, look what I googled for you.

http://www.canadapost.ca/cpo/mc/aboutus/ombudsman/default.jsf?LOCALE=en

What you should know about making a complaint
You must contact Canada Post Customer Service first to report your complaint.

A Customer Service agent will attempt to resolve your complaint and provide you with a file number referencing your complaint.

If you are not satisfied with the solutions proposed by Canada Post, you may appeal to the Ombudsman.

For your complaint to be assessed by the Ombudsman, you must have a Canada Post file number referencing your complaint.

Call up customer service and deal with them, get the number and when/if they treat you with utter indifference move on to the Ombudsman and your local MP.

decx
Premium
join:2002-06-07
Vancouver, BC

reply to Anav

said by Anav:

said by zacron:

In all honesty, it will amount to me having a peacful discussion with my carrier to aquire the postmaster's telephone number.

I will escalate from there within cp.

All I want is a written I'm sorry letter.

Why you havent fessed up as to why the 23 packages were rejected. What did you do wrong.

I was wondering about that too. If Canada Post is going to refuse to delivery 23 packages they must have given the sender some reason.


zacron
Premium
join:2008-11-26
canada
Reviews:
·TekSavvy DSL

reply to Thane_Bitter
I find that postal reference rather detrimental to our online relationship. I also reject that you would think that because I am using stronly worded, mal-formed sentences that I am going to go "postal". In the future, I would hope that one would read more into why someone is upset before firing off your chops.

On a more positive note, thank you for the policy direction, I shall call in tomorrow and see what they are willing to do.

Personally, I hold no creedence in them anymore, nor do I even trust them to deliver my 2$/mth bill on time... Maybe Bhell wasn't lying to me :?... This changes everything.

Anyway, if I've come across as arrogant, please forgive it. I am just very upset because so are my clients as well. It made me look incredibly foolish and that is something I take personally regardless if it's my suppliers fault, it's still ultimately my responsibility to make sure things are done... When they say they are going to happen... Unlike the nameless company

Unfortunately, I must now finish my tirade on the interwebs. I shall probably post a picture to the forum of it... if I can figure out how to get an ipicture on the forum :???

If not, I will at least be sure to post the letters/tracking #'s (provided they don't include people's personal info) and will keep the whole team abreast of the current lifecycle of this hainus crime committed by our national mail service.

Thank you, Good-night and Good-luck,

Cheers,

The friendly 'postal' man :P
--
If you don't want to lag, don't "bragg"



kingb71

join:2000-10-09
Mississauga, ON

reply to zacron

said by zacron:

going to have alambaste with the local carrier tomorrow...

Do you mean a clam bake?


zacron
Premium
join:2008-11-26
canada
Reviews:
·TekSavvy DSL

said by kingb71:

said by zacron:

going to have alambaste with the local carrier tomorrow...

Do you mean a clam bake?

Holy cow, didn't notice that typo. It was supposed to be
"A Lamb-baste" with the person... meaning get reasonably rigid and deal with it.

Z
--
If you don't want to lag, don't "bragg"

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