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dons459

join:2012-01-24
Clinton Township, MI

phone with ultra tv

Just got ultra tv signature advanced phone and 15/1 internet and i'm having the same problem i had the first 3 months with uverse. I use my answering machine instead of voice mail. When the answering maching trys to hangup after a call i hear 15 fast beeps just like i did with at t.

AT T finally put out new software and fixed it , i hope wow can have arris do the same as their are alot of us who still use answering machines. Can wowdan pass that on to them?

The fonts could sure be larger to read also. Thanks.

mogamer

join:2011-04-20
Royal Oak, MI

said by dons459:

Just got ultra tv signature advanced phone and 15/1 internet and i'm having the same problem i had the first 3 months with uverse. I use my answering machine instead of voice mail. When the answering maching trys to hangup after a call i hear 15 fast beeps just like i did with at t.

AT T finally put out new software and fixed it , i hope wow can have arris do the same as their are alot of us who still use answering machines. Can wowdan pass that on to them?

The fonts could sure be larger to read also. Thanks.

Do you have the WOW! voicemail turned on? When my answering machine was working I had WOW! turn off that feature and everything worked fine. After the machine broke, I had it turned back on instead of buying another answering machine because the phones still work great.


WOW_Dan
Premium
join:2011-03-24
Naperville, IL
kudos:22

reply to dons459

said by dons459:

Just got ultra tv signature advanced phone and 15/1 internet and i'm having the same problem i had the first 3 months with uverse. I use my answering machine instead of voice mail. When the answering maching trys to hangup after a call i hear 15 fast beeps just like i did with at t.

AT T finally put out new software and fixed it , i hope wow can have arris do the same as their are alot of us who still use answering machines. Can wowdan pass that on to them?

The fonts could sure be larger to read also. Thanks.

Can you provide me with your account number or the phone number for the account so I can give this example to our engineering departments? Thanks.
--
Dan Della Terza
WOW! Internet, Cable & Phone
Network Operations Center

dons459

join:2012-01-24
Clinton Township, MI

reply to mogamer
No we dont use voice mail at all.


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