Host:
Wireless Networking
All Things Unix
Cox HSI
Efficient
Southwest Chat
| reply to acescott
Re: [CA] Cox OC CA low down On the whole, and judging by the many posts here in addition to my own experience, Cox is a pretty decent provider - Generally reliable, reasonable speeds, excellent pings, good routing.
Pricing is high, but monopolies will do that.
Support, especially from the techs in this forum, has been very good.
DOCIS 3 modems are generally purchased. The Cisco DPC 3010 is an excellent choice and the price at the Cox stores is very competitive.
Your router will work fine.
Potential problems:
Bad wiring. Probably the most common source of problems for people who post here.
Saturated nodes. One of the most aggravating problems because providers are often reluctant to admit it and slow to correct it. It's also neighborhood specific, so impossible to predict if you say "I'm moving to Irvine" or "How's service in San Clemente?"
Caps. Cox implemented a meter some months back and is rumored to be clamping down on high bandwidth users. The party line is this is to fight abuse, but the logic is flawed since their terms have always allowed for that. Most reasonable people agree that it's being done to protect lucrative content revenue.
Spam. Emails, ads on web mail, even in the channel guide which is a pet peeve I mention too often. (Assumes you will have TV with them as well.)
Oh, and welcome to the OC. |
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acescott
join:2012-05-13
Trabuco Canyon, CA | Thanks. Are they likely to let me do the whole install (cable modem and CableCards in TiVos) myself, without a truck roll, or do they insist on coming out to the house? |
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| Can't answer that one. I'll leave that for the techs. |
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 CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | reply to acescott
Generally speaking self installation is possible. If the home previously had satellite TV service however self installation is not permitted. |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | said by CoxTech1:Generally speaking self installation is possible. If the home previously had satellite TV service however self installation is not permitted.
Why is that if the home is wired for cable? |
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CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | Primary reason being to ensure that the wiring didn't get cross connected. Noise from satellite TV lines backfeeding into our plant can cause plenty of problems. |
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 brianPremium
join:2002-05-02
Lake Forest, CA
 ·DSL EXTREME
| reply to CoxTech1
said by CoxTech1:Generally speaking self installation is possible. If the home previously had satellite TV service however self installation is not permitted.
I also wasn't able to self install because we got phone service in addition to HSI and cable. However it was a "free" installation and the tech replaced all of the old crimp connectors with compression.
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flickr gallery | photo blog (rarely updated) | play mafia! |
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acescott
join:2012-05-13
Trabuco Canyon, CA | Thanks.
My desire for a self-install isn't so much about cost. First, it's a pain to have to schedule a time to be home during working hours to have it done, and sometimes it means waiting several days longer to get service than would otherwise be necessary. And secondly, at least in my experience with both Comcast and Time Warner, I have a much higher success rate with getting my CableCard TiVos working quickly than cable co techs do. I've done it myself probably nearly a dozen times at this point (new devices, moving, etc.), and I've never had a problem. The few times they've insisted on having a tech come out, it takes an hour or more, things don't work, they blame the TiVo, etc. Beyond just the CableCard issue, I tend to have a relatively complex setup (A/V receivers, TiVos, RF universal remotes, my own router and wireless AP, etc.), and it really seems to stymie a lot of techs that show up.
Perhaps Cox is better than all this, and I like to give companies the benefit of the doubt, but my experience leads me to prefer just doing it myself  |
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| There are several Tivo/cablecard threads here that may be worth your time. Learning from someone else's experience, and all that. |
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| reply to No_Strings
pricing is high also with no competition. |
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Host:
Wireless Networking
All Things Unix
Cox HSI
Efficient
Southwest Chat
| said by ajwees41:pricing is high also with no competition.
I think I said that.
said by No_Strings:Pricing is high, but monopolies will do that. |
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nmlobo
join:2002-11-02
Yorktown, VA | reply to ajwees41
They have competition here (FIOS). I don't see any moderation in price based on competition - $53 for Preferred. |
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| Omaha doesn't have any except from century link and they don't even service the whole Omaha and thanks to that the cables prices can't be regulated. |
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