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jacketfeng

join:2008-12-21
Toronto, ON

issue

here is the case:
im your current dsl customer.the account is using by my sister's name and credit card.
but she is going to movie out, so she wants me to take over the account.
the problem is she doesn't speak english. so is there any staff can speak Chinese to help her change the account?


wayjac
Premium,MVM
join:2001-12-22
Indy

You should post this in the techsavvy direct forum



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:23

reply to jacketfeng
I might be able to get a Mandarin speaking agent to speak to you. It's not official support but we might be able to help you out doing a Migration. If you could PM TSI Martin See Profile your details & I'll see what I can do to help you out.

Martin
--
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )


jacketfeng

join:2008-12-21
Toronto, ON

reply to jacketfeng
oh sorry about that


jacketfeng

join:2008-12-21
Toronto, ON

reply to TSI Martin

said by TSI Martin:

I might be able to get a Mandarin speaking agent to speak to you. It's not official support but we might be able to help you out doing a Migration. If you could PM TSI Martin See Profile your details & I'll see what I can do to help you out.

Martin

thanks you so much martin

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