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dakewe

join:2010-07-12
Mckeesport, PA
Reviews:
·Comcast
·Verizon Online DSL

Ways of Getting out of Comcast Contract without ETF

Hello all! And may I say I am glad to be back on DSLReports.

Anyways, we are moving to an area with Verizon FIOS and we will like to get out of our contract. We have been with Comcast for about One year and we have received ok service... Is there anyway we could get out of our contracts without the ETF Fees?

Thanks!

saratoga66

join:2002-08-22
Saratoga, CA

Why should they let you out of your contract without some ETF? You agreed to use their services for a minimum period of time in exchange for a discounted rate. If you have had residential services for 1 year the ETF should not be very much. Maybe $75. they prorate the ETF after you have had the service for several months.



gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

reply to dakewe
i havent heard of an ETF with resi service in quite some time....are you sure there is one?
--
I'm better than you!


dakewe

join:2010-07-12
Mckeesport, PA

reply to saratoga66
Comcast told me that they do not Prorate the ETF since I agreed to pay for the service they gave us.


saratoga66

join:2002-08-22
Saratoga, CA

reply to gar187er

said by gar187er:

i havent heard of an ETF with resi service in quite some time....are you sure there is one?

It clearly states in the agreement they just sent me for my 24 month triple play contract that there is an ETF of up to $150. It gets reduced by $15 every three months


owlyn
Premium,MVM
join:2004-06-05
Newtown, PA

You signed the agreement. It clearly states how the ETF is calculated. You owe them the ETF. But-is there anything in the agreement about moving to an area that Comcast does not service?


NightOwl2

join:2012-03-19

reply to gar187er
Comcast's best offers have been with a contract and EFT for at least a year. On the Comcast main page, the terms and conditions are listed in small print on the bottom. However, the Comcast customer forums show numerous posts where subscribers were able to get the EFT waived when moving to a non-serviceable area.


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