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Anon

[Cable] Teksavvy Account?

I signed up for Cable, but how am I supposed to find my account details? (CID, OID). I read that you need your bill, so does that mean I have to wait until the next month to actually get what my account is?

decx
Premium
join:2002-06-07
Vancouver, BC

It should be on the confirmation email they send you after you sign up.


Anon

found it, but can't log in. Can't seem to get the password. I have the CIOD (######) and when I tried to use it to recover my password, it just keeps telling me it's unable to get the info


decx
Premium
join:2002-06-07
Vancouver, BC

Have your account been activated yet? Last time I was told by tech support that it could take until the end of the activate date to activate. Alternatively, you could try calling tech support to see what's up.


Anon

It said I had to click some link to verify and I did, so I guess I'll give them a call.


decx
Premium
join:2002-06-07
Vancouver, BC

You're talking about the order verification link? When is your activation date? I was told it shouldn't work until your activation date.


Anon

Well it doesn't really say anything about activation, besides that my internet would be activated. on the date (which it has been) and some invoice for my account number


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