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 EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9
1 edit | reply to lilstone87
Re: [Connectivity] "Your Node Is A Mess" said by lilstone87:Well if your signal levels are weak at your house, the tech should go up on the pole, and test signal levels at the street. Because if the signal levels are good at the street, that means there is a wiring problem home side. But if the signal levels are bad at the street, its a problem on comcast network. Which means its there issue to correct.
FWIW, the "drop line" from the pole to the grounding block on the outside of the home is also Comcast's responsibility to maintain / replace. The premise facing tech should test the signals / connection quality at the ground block and also at the tap on the pole and compare to determine if there is an issue with the drop itself. | |
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| said by EG:said by lilstone87:Well if your signal levels are weak at your house, the tech should go up on the pole, and test signal levels at the street. Because if the signal levels are good at the street, that means there is a wiring problem home side. But if the signal levels are bad at the street, its a problem on comcast network. Which means its there issue to correct.
FWIW, the "drop line" from the pole to the grounding block on the outside of the home is also Comcast's responsibility to maintain / replace. The premise facing tech should test the signals / connection quality and the ground block and also at the tap on the pole and compare to determine if there is an issue with the drop itself. Very true, I was just using that as more of a starting point to troubleshoot signal levels. Because comcast is indeed responsible for the drop from the street to the house. | |
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