decxPremium
join:2002-06-07
Vancouver, BC | reply to Trev
Re: Shell shocked by TSI West price increases and no 300GB plan said by Trev:said by decx:Definitely an issue for users planning on running a server (not to mention the TOS). Btw does anyone know what ports Telus is currently blocking? Other than that the 500GB DSL25 from Telus is very competitive.
They block at least 25, 80, and 443. Not sure what else as I haven't extensively tested this yet. Thanks. Those ports would definitely be the drawback to Telus. Port 26 is fairly easy to get around, but 80 is definitely an issue. |
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 bbbc
join:2001-10-02
NorthAmerica
kudos:2 | reply to bbbc
I tried to give TSI the benefit of lower numbers (costs). Yes, probably 99.9% of the dry loopers in the West pay $11+ for their band rate. I also gave Telus some slack with that $5 off plan, since it isn't the published price for standalone, but as I said, it can easily be negotiated away with a Telus CSR.
On a side note, you can also demand that Telus provides an ALU 7130 VDSL2 modem instead of their crappy Wi-Fi gateways. Telus doesn't track their modem inventory, much like their bandwidth caps. Modems never seem to have to be returned to the Telus mothership. |
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 TrevIP Telephony AddictPremium
join:2009-06-29
Victoria, BC
kudos:4 | reply to decx
said by decx:Thanks. Those ports would definitely be the drawback to Telus. Port 26 is fairly easy to get around, but 80 is definitely an issue.
Yeah, it's annoying for us geeks that want to run servers at our home. But when we set up our friends, family, etc they really don't care. It's impossible to justify to them why they should pay more for something that doesn't matter to them. They'll never need to run a service on those ports.
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Wondering what I do? Find out at »www.digitalcon.ca |
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TrevIP Telephony AddictPremium
join:2009-06-29
Victoria, BC
kudos:4 | reply to bbbc
said by bbbc:On a side note, you can also demand that Telus provides an ALU 7130 VDSL2 modem instead of their crappy Wi-Fi gateways. Telus doesn't track their modem inventory, much like their bandwidth caps. Modems never seem to have to be returned to the Telus mothership.
That didn't fly when I signed up a few weeks ago. The installer only had the wifi crap that they use for TV installs.
However, if you spend 5 minutes on Google, you can find the "tech" login which allows you to flash the factory firmware from Actiontec's site. Once you do this, you can set the VDSL modem to "bridge mode" and use your own router.
That's how I fixed my service to get rid of their crap.
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Wondering what I do? Find out at »www.digitalcon.ca |
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bbbc
join:2001-10-02
NorthAmerica
kudos:2
1 edit | reply to decx
said by decx :They block at least 25, 80, and 443. Not sure what else as I haven't extensively tested this yet. Couldn't you use 8080 instead of 80?
said by Trev :That didn't fly when I signed up a few weeks ago. The installer only had the wifi crap that they use for TV installs. It's easy, send them away. I don't eff around anymore as I get older. I tell the Tellus CSRs what I want and require and ask them to document it in the order. I had to send an Optik TV guy away and magically Telus' Quebec office called and rectified everything. It's uncomfortable to send someone down the road, but you'll never get what you want otherwise. The TELUS guys (employees) in their respective forum have stated that the standalone VDSL modem is available, but most folks don't carry it in their vans. |
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 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | reply to bbbc
said by bbbc:"TekSavvy is happy to announce that we are introducing new cable Internet packages to British Columbia and Alberta."
I'll to provide our apologies for this mishap. We hadn't caught it till now. Cable services are ONLY available in BC. I've notified Marketing, I'm not sure the of the next step that will be taken to resolve this.
Regards,
Martin
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TSI Martin - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum ) |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to Trev
said by Trev:Yeah, it's annoying for us geeks that want to run servers at our home. But when we set up our friends, family, etc they really don't care. It's impossible to justify to them why they should pay more for something that doesn't matter to them. They'll never need to run a service on those ports.
Kind of off topic, but it's not just geeks. I've gotten many questions from less technically inclined friends about not being able to send email because their non-ISP SMTP servers don't work because of the port 25 block. |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to bbbc
said by bbbc:said by decx :They block at least 25, 80, and 443. Not sure what else as I haven't extensively tested this yet. Couldn't you use 8080 instead of 80? You could. But it's not fun trying to get all your users to append a port number after your domain name to get to the correct port. |
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bbbc
join:2001-10-02
NorthAmerica
kudos:2 | said by decx :You could. But it's not fun trying to get all your users to append a port number after your domain name to get to the correct port. Looks like a dynamic DNS service is the way to go if you don't want to get raped by the new TSI West rates. |
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decxPremium
join:2002-06-07
Vancouver, BC | said by bbbc:said by decx :You could. But it's not fun trying to get all your users to append a port number after your domain name to get to the correct port. Looks like a dynamic DNS service is the way to go if you don't want to get raped by the new TSI West rates. How about a web host?  |
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TrevIP Telephony AddictPremium
join:2009-06-29
Victoria, BC
kudos:4 | reply to decx
said by decx:Kind of off topic, but it's not just geeks. I've gotten many questions from less technically inclined friends about not being able to send email because their non-ISP SMTP servers don't work because of the port 25 block.
You make a semi-valid point, yes, but it's bad habit to use port 25 anyway because of the filtering. End users are best served by using the submission port, 587, to send their email. This way it still works on networks that do filtering, such as practically all free wifi access services.
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Wondering what I do? Find out at »www.digitalcon.ca |
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| reply to bbbc
I'm very annoyed by the changes too. I'm now going to have to pay an extra $10 a month (33% more) for no real advantage that I need. I'm on a mid-tier package and they've basically stripped out the package from under me. I honestly don't care if the 25mb plans are cheaper, they're way more than I need.
I signed up a couple of months back (and I had to work hard to even get that to happen with them) and now I'm being pushed into an unlimited package I don't need. I expected prices to go up a little, but not by this much, and at the time all notices were that there would be speed increases to go with it.
I don't need unlimited, I use web, email, youtube, watch some netflix and that's about it. There's no way I'm close to 300gb but it's also unlikely that I'm below 75gb too, not to mention that I'd have to PAY $25 to get the package moved to a 75gb one...
Really, if I hadn't already switched from Shaw there's no way I'd bother doing it now. I'm fairly unhappy and any chance of any loyalty to TSI has gone out the window. Something even marginally better comes along, and I'm gone. |
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bbbc
join:2001-10-02
NorthAmerica
kudos:2 | reply to bbbc
With my conservative $270.91 estimate for TSI West DSL and Martin's revelation, how in the hell is TSI going to attract anyone in Alberta (let alone BC)? I guess clarknova with his 50 DSL connections will have to win the lotto to upgrade. |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to Trev
said by Trev:said by decx:Kind of off topic, but it's not just geeks. I've gotten many questions from less technically inclined friends about not being able to send email because their non-ISP SMTP servers don't work because of the port 25 block.
You make a semi-valid point, yes, but it's bad habit to use port 25 anyway because of the filtering. End users are best served by using the submission port, 587, to send their email. This way it still works on networks that do filtering, such as practically all free wifi access services. Ideally that is the case. Unfortunately port 25 has been as a standard for far too long to make people convert easily. In addition, port 587 isn't uniformly applied on many email servers which further adds to the confusion. |
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bbbc
join:2001-10-02
NorthAmerica
kudos:2 | reply to bbbc
This is while watching Optik TV in HD |
Man, TSI West better look at this speed test from one of the Telus employees in YVR, »Latest speedtest while watching 1 HD channel . |
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By the way, the email sent out contailed details for the highspeed package which made no sense. Contradicted the rest of the email. (Does no one vet these things?). I replied to the email (support@) on the day the email went out.
Replies? Zero. *sigh* |
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TheMGPremium
join:2007-09-04
Canada
kudos:1 | reply to decx
said by decx:said by Trev:said by decx:Kind of off topic, but it's not just geeks. I've gotten many questions from less technically inclined friends about not being able to send email because their non-ISP SMTP servers don't work because of the port 25 block.
You make a semi-valid point, yes, but it's bad habit to use port 25 anyway because of the filtering. End users are best served by using the submission port, 587, to send their email. This way it still works on networks that do filtering, such as practically all free wifi access services. Ideally that is the case. Unfortunately port 25 has been as a standard for far too long to make people convert easily. In addition, port 587 isn't uniformly applied on many email servers which further adds to the confusion. Unfortunately port 25 is also the most common way for zombies (compromised/infected computers) to send out spam email messages without the user knowing, which is why most ISPs have blocked it, else their IPs would quickly become blacklisted.
Assuming this hasn't changed, Teksavvy blocks 25, except if you have a static IP. |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to doconnor_t
Well at least you got an email. I haven't been notified yet that my package and pricing will change at all. |
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| reply to bbbc
I was hot to trot to go with teksavvy last year.
Some months ago I decided they were a bunch of clown shoes.
Really happy I signed up with telus a few months back.
500 GB with unenforced limits. Excellent! And with optik I pay ~ $39 for my 25 Mbps service.
It's too bad TSI sucks so bad. I really support the idea of smaller businesses giving incumbents a run for their money, but unfortunately TSI just isn't up to the task. |
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TheMGPremium
join:2007-09-04
Canada
kudos:1 | said by bluenote73:It's too bad TSI sucks so bad. I really support the idea of smaller businesses giving incumbents a run for their money, but unfortunately TSI just isn't up to the task.
Until they get their own infrastructure (which may never happen), it will be pretty damned hard for them to give the incumbents a "run for their money", as they are bound by the limitations of the CRTC rulings and tariffs imposed by the incumbents.
You're entirely correct, there isn't really much of a reason for the average person to subscribe to Teksavvy as opposed to Telus.
Right now the main advantage for Teksavvy DSL in the west is for users that need things like static IPs, subnets, and unblocked ports. Teksavvy does give Telus a "run for their money" in this niche market. |
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