O Canada! > Canadian > TekSavvy > [DSL] Upgraded to 25/7, experiencing congestion

reply to HiVolt

Re: [DSL] Upgraded to 25/7, experiencing congestion

Yep. Though the sync was stable with the other modem, never disconnected. Just not syncing at full speed with it.

So far, yes. But this is only after a few hours of use, unfortunately I have to return it to you!

Ok, that'd be great, gives me another full evening of testing!

Back to full speed. This is only a short 2-3 hour window where it tanks... The remote could be at capacity, and Bell FibeTV is given priority when people watch TV the most.

TSI has ordered a modem swap, but it's a lottery which modem I get. We'll see. I can send back whichever modem is worse.

reply to HiVolt

So far all I heard are crickets from Teksavvy's side. Any updates?

At least your u/l is better than mine.

Seriously, can you believe TSI hasn't said anything about all of this. No explanation. I still haven't heard from them in direct forum, no follow up on this thread. I have to commend you for pressing on.

TSI ended up in the same situation as cable. Over sold and waiting for upgrades.

I bet your upload would be fine if you would just get the proper modem with the proper firmware.

The difference is huge.

Well, how do I do that? If I get another one I could end up with one that re-boots.

But, your results for u/l are not good, do we keep on sending them back till one works well? Actually, I could accept lower upload if I had solid download speeds.

Still doesn't solve the slow speed issue, unless you really think it is a firmware thing.

No, the proper firmware did not solve the download issue. There's still congestion, and Its probably just the remote is reached capacity.

But at least I want the proper friggin firmware for my modem so i can get the upload speed I pay for.

Agreed

reply to HiVolt
Amazing how Bell sends a modem with the same firmware it's supposed to replace knowing that firmware doesn't work, Doh!