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trparky
Apple... YUM
Premium,MVM
join:2000-05-24
Cleveland, OH
kudos:2
Reviews:
·Time Warner Cable

Welcome to mediocrity...

Welcome to a service that offers yesterday's Internet speeds with absolutely no hope at all of getting anything better than 24/3. Oh, and you better get used to "HDTV" and I put that in quotes since really, I don't even call it HDTV since it's over-compressed to the point that it looks like shit.

And if you're one of the unlucky ones that get pair bonding because you're too far from the VRAD, get used to having to call technical support when the wind changes direction for you're probably going to be looking at one of your lines dropping out, maybe even both!

And while you're at it, get used to working with a router that's so underpowered that when you get your HDTVs going, you can't download shit on your Internet connection because the router is too "busy" trying to keep up with the data flow. Oh... you want XBOX 360 Live to work? Good luck! No UPnP! So that means having to forward all of the ports yourself and hoping that you got it right!

Welcome to 2008! Isn't technology great!
--
Tom
Boycott AT&T uVerse! | Tom's Android Blog | Galaxy Nexus LiquidSmooth by TeamLiquid


HaloFans

join:2006-12-18

Better than 1900s technology that many ADSL users are stuck with 0.768/0.128 or 1.500/0.384 speeds.


Intrepid1

join:2011-06-15

I imagine this is what they are doing in my area with fiber in the ground along all of the county highways. While it would be great to get a speed faster than 1.5MBs it would be even better if we didn't have congested circuits. Frontier will never get out of the stone ages at this rate. I can't even get them to fix the constant hum and buzz on the phone line.



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:22
Reviews:
·Verizon Online DSL
·Frontier Communi..

1 edit

reply to trparky
They don't have to offer TV with it. Satellite TV works just fine and looks better than anything AT&T has been able to throw over U-Verse for the sole reason that it's easier to deploy satellites and use MPEG-4 (Or maybe H.264) to the receivers than it is to try to cram the same thing through a VDSL2 line. While I haven't seen U-Verse in person on a TV, I have been sent raw video from someone's Set Top Box from their highest quality channel, and I can say even the worst Satellite provider looks better.

Of course, nothing right now beats Fiber in performance and delivery as seen with FiOS, but if they were smart they'd stay out of the TV business for VDSL2 deployment and leave TV to those on Fiber. Let them open up the pipe for VDSL2+ and use all of it for Internet (which means no more horrible Interleaving requirement for TV data and distance won't be such a big deal as VDSL2+ can reach as far as ADSL2+ does). From that point, just dumb modems with separate, stronger routers would be the way to go. None of these combo unit things that choke as you mention when just enough data gets pushed through them.


chgo_man99

join:2010-01-01
Schaumburg, IL

And when you get satellite a hurricane will.break it while cable and vdsl2 work just fine.



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:22
Reviews:
·Verizon Online DSL
·Frontier Communi..

Hurricanes also do damage physical plant but it certainly does hold up a lot better during storms, so I'll give you that. But as far as I know a good chunk of Frontier areas don't get hit by Hurricanes. Maybe Tornadoes but that's about it.

The reason why I mentioned satellite because in all of the years I've had it, Cable's been down completely than my dish has been down completely, and Cable itself is rarely down around here. Maybe when my Dish got damaged from something hitting it I lost a few stations but it still worked and I fell back on antenna service for the stations I lost. I don't lose TV service during snow storms, and I also don't lose it during thunderstorms.


mogamer

join:2011-04-20
Royal Oak, MI

reply to chgo_man99

said by chgo_man99:

And when you get satellite a hurricane will.break it while cable and vdsl2 work just fine.

Not if you're in an area that has your wireing hanging on telephone poles.

WhyMe420
Premium
join:2009-04-06
kudos:1

reply to chgo_man99

said by chgo_man99:

And when you get satellite a hurricane will.break it while cable and vdsl2 work just fine.

Don't be ridiculous. My Dish TV was back in action weeks (as in the same day that power was restored) before Charter cable was back in service after the April 27, 2011 tornado events in my area.

MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:5
Reviews:
·Mediacom
·RoadRunner Cable

reply to trparky
I'm not a huge U-verse fan (dumped it myself personally for cable/DOCSIS3) but I think it's important not to hysterically overstate its flaws. It's a very successful service.

said by trparky:

Welcome to a service that offers yesterday's Internet speeds with absolutely no hope at all of getting anything better than 24/3.

not true they have headroom to go higher with better revs of VDSL, pair bonding, and offering higher speed offerings to those closer to the VRAD. Not saying they're going to, but saying "no hope" is very much overstating it.

Oh, and you better get used to "HDTV" and I put that in quotes since really, I don't even call it HDTV since it's over-compressed to the point that it looks like shit.

Really overstated. Many people find it completely satisfactory. I personally dumped it for cable because I'm picky and I like to watch sports in HD. For movies and regular shows it's quite adequate. Their growing subscriber base attests to the fact that it's "good enough".

And if you're one of the unlucky ones that get pair bonding because you're too far from the VRAD, get used to having to call technical support when the wind changes direction for you're probably going to be looking at one of your lines dropping out, maybe even both!

?? sounds like you had a particular issue. There's no reason a pair bonded setup is any worse than a non-pair-bonded setup.

And while you're at it, get used to working with a router that's so underpowered that when you get your HDTVs going, you can't download shit on your Internet connection because the router is too "busy" trying to keep up with the data flow. Oh... you want XBOX 360 Live to work? Good luck! No UPnP! So that means having to forward all of the ports yourself and hoping that you got it right!

The router isn't underpowered and it's not "too busy". What happens is there is a variable bandwidth partitioning going on. If you have 18 or 24 Mbit service, and there are multiple HD streams running, you'll be incrementally reduced to approx. 12 Mbits on the Internet so that the TV streams can keep going. One tip: turn off your STBs when you're not watching them, otherwise they'll keep using up a stream.

I'm not familiar with the lack of uPnP. But you can just put your own router behind the U-verse box if you need this. Agree it sucks that they don't enable it.

chgo_man99

join:2010-01-01
Schaumburg, IL

reply to WhyMe420
But the heavy snow will still degrade picture


chgo_man99

join:2010-01-01
Schaumburg, IL

reply to MyDogHsFleas
He can easily put xbox behind DMz or more flexible firewall settings.

And uverse service is quite good. It definietly works better than their old dsl.



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:22
Reviews:
·Verizon Online DSL
·Frontier Communi..

reply to chgo_man99
I've not had problems with heavy, lake-effect snow messing up our satellite service. We get it all the time here during the winter.

UPnP is a security risk and a router stability issue in many techie minds so it's best to keep it disabled unless it is absolutely needed.


etaadmin

join:2002-01-17
Dallas, TX
kudos:1

reply to chgo_man99

said by chgo_man99:

And when you get satellite a hurricane will.break it while cable and vdsl2 work just fine.

LOL obviously you don't understand how xDSL works. The first lightening strike the hurricane produce (even at 20 miles away) will cause a surge of CRC/FEC errors in your gateway. A few lightening strikes here and there and there goes your "vdsl2 work just fine" service go down the drain.


Linklist
Premium
join:2002-03-03
Longport, NJ
kudos:5

1 edit

reply to chgo_man99

said by chgo_man99:

And when you get satellite a hurricane will break it while cable and vdsl2 work just fine.

Do they? If hurricane knocks out satellite, it will also likely knock out electric too. So you won't be watching much TV without power.

ccureau

join:2002-12-28
Slidell, LA
Reviews:
·Charter

reply to chgo_man99

said by chgo_man99:

And when you get satellite a hurricane will.break it while cable and vdsl2 work just fine.

For what its worth -- even after Katrina here in Southern Louisiana, if you 1) still had a home, 2) had power and 3) had a compass and/or a steady hand, your satellite TV worked. I lost my home, but I know from experience that even weeks after we got back our business held on with one POTS line, no T1, and no DSL...

etaadmin

join:2002-01-17
Dallas, TX
kudos:1

reply to MyDogHsFleas

said by MyDogHsFleas:

I'm not a huge U-verse fan (dumped it myself personally for cable/DOCSIS3) but I think it's important not to hysterically overstate its flaws. It's a very successful service.

Uverse 'success' is not the result of its quality. Yes at&t has managed to increase their uverse numbers but how?

1. Exploiting the hate for the cable companies.
2. Touting uverse as a fiber service which is not.
3. A successful grass roots referral system which is starting to dwindle as the 'rats abandon the sinking ship'.

not true they have headroom to go higher with better revs of VDSL, pair bonding, and offering higher speed offerings to those closer to the VRAD. Not saying they're going to, but saying "no hope" is very much overstating it.

Overstated, the gains of pair bonding and new technologies like vectoring combined with a severely limited coverage area makes uverse impractical and problematic. Uverse has no hope of competing against DOCSIS3.0.

Really overstated. Many people find it completely satisfactory. I personally dumped it for cable because I'm picky and I like to watch sports in HD. For movies and regular shows it's quite adequate. Their growing subscriber base attests to the fact that it's "good enough".

'Satisfactory' is an exaggeration, I would say that many people are ignorant and stuck with a mediocre service or they are procrastinators that left cable and are too lazy or proud to go back or they are at&t employees that can't switch. Those that think (like you) already left uverse.

?? sounds like you had a particular issue. There's no reason a pair bonded setup is any worse than a non-pair-bonded setup.

I agree, both suck, I never saw any uverse installation that didn't have issues.

The router isn't underpowered and it's not "too busy". What happens is there is a variable bandwidth partitioning going on. If you have 18 or 24 Mbit service, and there are multiple HD streams running, you'll be incrementally reduced to approx. 12 Mbits on the Internet so that the TV streams can keep going. One tip: turn off your STBs when you're not watching them, otherwise they'll keep using up a stream.

The router is a nightmare. I don't care if it is under-powered or busy, everything about it sucks. You can't bridge it, you can't properly set static IPs without the help of Harry Potter, the firewall sucks, the idea of getting a 24 or 18 Mbps service 'incrementally reduced' to 10 Mbps because somebody in my home is watching TV is not my idea of a 'successful' service.

The truth is that uverse is practically dead with no new expansion plans, no feasible upgrade path. As DOCSIS3.0 becomes mainstream and the defacto standard uverse subscribers are left with a 'good enough and satisfactory' service. Their subscribers hungry for upgrades and news believe every false prophet that crosses their path
»45 MB internet service

»Re: 45 MB internet service

I think Frontier's 'next gen' plan should be to license DOCSIS3.0 technologies instead of uverse. Frontier should become an Earthlink-like company reselling what the cablecos offer, but after all here is a company that made FiOS fail.

MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:5
Reviews:
·Mediacom
·RoadRunner Cable

etaadmin:

re U-verse "success" -- you really come across as a hater. Real people keep signing up for real U-verse, not because they "hate" the cable companies, or because they give a crap what kind of conduit comes into their home, but because they're OK with it. A good example is my daughter who just moved to Austin and bought a home. She could have had satellite TV (dish already on the house), Time Warner Cable, or U-Verse. I recommended cable to her... we have DOCSIS 3. She went with U-verse. Why? Because, with their advanced Video over IP technology, you can record 4 shows at once. When I told her she could do that with TWC using 2 DVRs and Whole Home support, she looked at me like that was the stupidest suggestion ever. On top of that U-verse told her they would install boxes over wireless support (which they have now, which is also BTW a big tech advantage for them) and they would not have to mess up her new house with a bunch more cabling in certain rooms. Sold, done, and done.

I have several other friends with U-verse (non tech types) and they are by and large OK with it.

Look, the business evidence is obvious. U-verse is a success by any measure. And it's about to overtake FIOS.

Does it compete with DOCSIS 3? Clearly not in terms of available bandwidth to the home. Certainly the early adopter, need-for-speed people like you and me see the obvious benefits of DOCSIS 3 vs. U-verse. I think the mass curve that cares much about this is a ways off.

re: U-verse "practically dead"

Again way overstated.
I know that AT&T maintains the ability to respond by (a) upgrading their profiles for FTTN, and (b) retrofitting FTTP onto their brownfield FTTN deployments, just as they are currently supporting FTTP to greenfields. They have the hardware, network, provisioning, and support already in place, and they have fiber to a node which can relatively easily be upgraded to be a FTTP node. So they are not out of competitive responses.
Will they execute these responses? I don't know, but they do have significant headroom.

Re: the router

The router is not "a nightmare". It's perfectly adequate for its use case, which is to serve as a home gateway for Internet, TV, and phone. Does it have advanced router capabilities that people setting up an advanced network in their home expect? No. Can you get most of that capability by putting your own damn router in behind the U-verse router? Yes. Does this matter to more than 1% of their subscriber base? No.

I really never understood the whining about the gateway when I had U-verse Internet (before they deployed DOCSIS 3 here and I jumped to it). I am an advanced user, I have a server farm at home, I do software development and testing, and it all worked fine for me. Is it a little tricky to set up port forwarding? Sure, but once you do it once, it's straightforward to do it again.

It's like, you bought an SUV, and you complain it's not a race car. If you want a race car buy a freaking race car!

re: Frontier should license DOCSIS 3

Ummm... what? That makes no sense. Frontier is looking for a DSL replacement over twisted pair. DOCSIS 3 is for coax.


etaadmin

join:2002-01-17
Dallas, TX
kudos:1

As for the 'success' story of uverse I have nothing more to say. I don't believe the numbers that at&t is providing the public and I use at&t's history of twisted statements (lies) to support my point.

Again way overstated.
I know that AT&T maintains the ability to respond by (a) upgrading their profiles for FTTN, and (b) retrofitting FTTP onto their brownfield FTTN deployments, just as they are currently supporting FTTP to greenfields. They have the hardware, network, provisioning, and support already in place, and they have fiber to a node which can relatively easily be upgraded to be a FTTP node. So they are not out of competitive responses.
Will they execute these responses? I don't know, but they do have significant headroom.

Again an exaggeration, woulda, coulda, shoulda is not a serious or responsible expansion plan, uverse is basically dead. Uverse is a problematic service that has no room to deliver the future and to make it work as it should AT&T will have to tear down what they have (last mile) and start all over again with fiber. The cablecos are better positioned to deploy fiber than at&t is »www.lightreading.com/document.as···r_cable&

Probably at&t don't want to deploy fiber because that will stir up the cablecos competitive juices and look what the cableco have accomplish is a couple of years using DOCSIS3.

The router is not "a nightmare". It's perfectly adequate for its use case, which is to serve as a home gateway for Internet, TV, and phone. Does it have advanced router capabilities that people setting up an advanced network in their home expect? No. Can you get most of that capability by putting your own damn router in behind the U-verse router? Yes. Does this matter to more than 1% of their subscriber base? No.

I really never understood the whining about the gateway when I had U-verse Internet (before they deployed DOCSIS 3 here and I jumped to it). I am an advanced user, I have a server farm at home, I do software development and testing, and it all worked fine for me. Is it a little tricky to set up port forwarding? Sure, but once you do it once, it's straightforward to do it again.

It's like, you bought an SUV, and you complain it's not a race car. If you want a race car buy a freaking race car!

A matter of of opinions, I consider the uverse router a nightmare and an awkward piece of junk.

Funny, I just bought a new 2012 SUV... and my complain is that it doesn't behave like a family car... it is a race car

Ummm... what? That makes no sense. Frontier is looking for a DSL replacement over twisted pair. DOCSIS 3 is for coax.

A sarcasm, but now that I think it over it makes sense. Frontier could become very 'successful' by selling what others make.

chgo_man99

join:2010-01-01
Schaumburg, IL
Reviews:
·AT&T U-Verse
·Mediacom
·T-Mobile US

reply to trparky
I think his point was simple, from business and not technical standpoint.

They can upgrade FFTN to FTTP in future, but it will cost them for sure and in the end more than going straight with FTTP like Verizon did with FIOS. But hey if they can get money for upgrades from short-sighted short-term shareholders rather than profits they make on customer or by borrowing from banks, why not.

Of course it benefits them but not us customers. Today economy in the US is largely based on finance sector, not manufacturing where profit rather than to reinvest itself into expansion of economy, it rather pockets a few rich people.

2wire gateway for U-Verse is a consumer product. Therefore of course it is crappy. But its adequate for average needs. But I find it better than 2wire gateway for ADSL At&t sells. I never had one but my roomate used it and oh wow, I could not believe how short it was in capabilities to linksys wrt54g v8.

2wire (now Pace) makes some really good advanced products. Although at&t does not support them.

»www.pace.com/universal/gateways/···-series/


MyDogHsFleas
Premium
join:2007-08-15
Austin, TX
kudos:5
Reviews:
·Mediacom
·RoadRunner Cable

reply to etaadmin
etaadmin: again you come across as a huge AT&T hater, don't know if you even realize this. Wildly exaggerated statements and accusations of lies and conspiracies (i.e. that AT&T is providing its investors and the public false information -- HIGHLY unlikely for a huge, closely followed, public corporation) really just make me not want to even engage with you.

I mean, I provide specific points about how AT&T can expand and improve FTTN and upgrade to FTTP and you just repeat "uverse is basically dead and has no room to deliver the future" when I just told you the roadmap.

The link you gave to the light reading story is just talking about EPoC, which is not fiber, and about CCAP, which is the standard for the equipment they'd install in their nodes (headends) to support FTTP. It also says nothing like "cable is better positioned to support FTTH than telco" as you assert.

Well, guess what, AT&T's road forward to fiber is exactly similar to the CCAP story. Leverage their hybrid network (fiber already going to the area), put new cards in their node, lay last mile fiber, and you're done.

The difference is that AT&T is actually closer than cable to that extension. Why? (a) Their nodes are closer to the home and their fiber net to the nodes extends further outwards than cable's HFC. So they have less infrastructure to put in place. (b) AT&T already has an all-fiber FTTP service up and running, which cable does not, so they already have all the provisioning, billing, gateway in the home, and support for that service. Cable will have to do all that over again. (c) AT&T already is running IP to the settop with video/audio/Internet over IP, so they are well positioned to deliver advanced services, and exploit their IP backbone. Cable has none of these.

Look, it's a given that coax has a much higher potential bandwidth to the home than twisted pair copper. That is not in dispute. But you gotta look at things realistically and not from a hater POV.

You've at least backed down from "the router is a nightmare" to "the router is a nightmare FOR ME" which is a much more reasonable position, and I agree with you, if you try to make it do what it's not designed to do, you will not have a good experience. It's not a "matter of opinion", there are facts involved.


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