 FerglessPremium
join:2008-04-19
Toronto, ON | reply to azmoden
Re: Acanac Inc. Just so you know, we tried to get Bell to change it 2 times and they refused.
I't s pretty much out of our hands to try again as it will just be the same reply from Bell.
Really wished we could have got it straightened out but it wasn't to be.
Can you not switch to Cable and have your DSL credited towards it.
Tks |
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azmoden
join:2012-04-01
Scarborough, ON Reviews:
 ·Acanac
| so you're going to send me the docsis 3 modem and wave the installation fee $50? i believe the modem is 99 with tax $115 *feints.. sure ill pay the difference after ... mayb if you send me the modem i can convince the family for the expense of the rest... |
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azmoden
join:2012-04-01
Scarborough, ON | reply to Fergless
did i mention i paid bell a $100 to install a master filter ... ordered other filters for the phone another 20 i'm just bleeding money here.. bleeding.. bleediing........ dead |
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LynnPremium
join:2011-08-11
Trenton, ON
kudos:7 | We are not responsible for inside wiring, filters, jacks. We are only responsible for the connection up to the demark which is on the side of your home. Anything after the demark is customers responsibility. |
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azmoden
join:2012-04-01
Scarborough, ON Reviews:
·Acanac
| reply to Fergless
i was just confirming that you're happily suggesting i have to spend over 200bux on the issue to change to cable so it's not a matter of pay the difference... but ya you go on and act ignorant on the subject it amuses me it really does again 120 modem 50 activation before the "difference paying even comes in for the 12 months duuuuh that might be the customers responsibility but apparently you wont/cant change my profile so any other company would grant an easy change to cable for their failure on the matter.. but you're clever so you're gona act like you didn't fail on anything because i read all over the internet people saying acanac wont change you to fast path... so you wasted 1month of what you know to tell me exactly what others have been told... it's a policy rather then a oops...we cant do it... i can link those but i already saw you commenting on them so i know YOU Know that you think you fooled me but no sir you didn't |
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LynnPremium
join:2011-08-11
Trenton, ON
kudos:7 Reviews:
 ·Cogeco Cable
| said by azmoden:apparently you wont/cant change my profile so any other company would grant an easy change to cable for their failure on the matter.. but you're clever so you're gona act like you didn't fail on anything because i read all over the internet people saying acanac wont change you to fast path... so you wasted 1month of what you know to tell me exactly what others have been told... it's a policy rather then a oops...we cant do it...
[/BQUOTE :You have been told on both forums and numerous times and even by a second level tec that we sent a ticket in and we also called Bell for you to try to get them to change your profile to fast path. THEY have refused and only Bell knows the reasons why. You can keep blaming Acanac if you choose to but Bell makes those decisions not us. I don't know how much clearer any of the agents or tecs can make that that you will finally understand that BELL is making the decision. |
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azmoden
join:2012-04-01
Scarborough, ON | ok so what would YOU do? just sit there and take it? connection is no good for any online gaming.. i have to order something new now eventhough i've paid for 1year since november... on second year term.... |
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azmoden
join:2012-04-01
Scarborough, ON Reviews:
·Acanac
| reply to Lynn
they wont even offer me a deal to change to cable... their like pay for a year and we might do the accounting properly so that you get a refund for most of it back... oh lord pay for a fresh year some 500 odd bucks 100for modem 50 activation... like 800bux you're trying to strong arm me into spending... atleast do something more then tell me oh there is nothing we can do nope nothing how does that reassure me...you think just because you say no i should shutup and play dead? if you're a bell customer and you talk to them they'll change it.. if ur with acanac oh no bell is holding them hostage they wont do it! ooooooowoowowo! woooptidooo!!!! i read the forums and that's their answer to everything.. sorry bell wont do it.. refund for 8months and ill leave you alone.. at the very least i can let everyone else know what their in for.. |
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