1 edit | [Connectivity] Help:We accidentally cut our comcast HSI line So we were tilling our yard yesterday and the cable was only buried about 4 inches deep. No surprise that the tiller cut the cable.
Now, I'm wondering if Comcast will charge us to fix this since we cut it.
Also, would it be possible to just stick a connector on the cut cable, run a new cable to the wall and use some of that heatshrink with the glue on the junction? Rebury and be OK?
Don't mind doing it myself today yet cause my wife really wants to watch something on TV tonight lol...I have coax strippers, so I'm thinking the heat shrink, push on connectors and a 10 foot length of coax should run me about $10-15...
Probably cheaper than the service charge if there is one, and then my wife or I won't have to miss work for the visit. |
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| Re: [Connectivity] Help: We accidentally cut our comcast HCI lin Oops just noticed the typo in the title, should be HSI line. We have HD TV and HSI coming in on the cable we cut, so that's why I'm worried about a DIY job...I'm thinking any noise from the patch might cause some connectivity issues... |
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 defiantMVM
join:2000-09-04
Monroe, MI
kudos:2 | reply to xspork
Push-on/crimp-on connectors have long since fallen out of favor for compression-type connects, which are much more secure and weather resistant. You might be able to get a compression style tool and connectors kit at a local HomeDepot/Lowe's (or similar). Also, like you said, some RG-6, barrel connectors and some heatshrink just might do the job, provided you read up on properly stripping and terminating the coax.
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Employee of Charter Communications. The views and opinions expressed in the post above may not reflect those of my employer.
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 tshirtPremium,MVM
join:2004-07-11
Snohomish, WA
kudos:3 | by the time you buy decent tools, connectors, and cable you will have spent more the what ComCast MIGHT charge you for the repair.
if you are finish tilling just have the repair done correctly by CC. |
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| usually the tool itself costs a good deal, so yeah its probably better to have Comcast fix it  |
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defiantMVM
join:2000-09-04
Monroe, MI
kudos:2 | reply to xspork
For example:
»www.lowes.com/pd_231102-12704-33···cetInfo=
If someone near you carries something like this. Connectors and tool, $20. I also saw Lowe's carry compression splices, which would eliminate the need for the barrels, but I'm not sure if the included tool is compatible with the T&B compression splices.
It's your call... 
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Employee of Charter Communications. The views and opinions expressed in the post above may not reflect those of my employer.
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 gar187erI do this for a living
join:2006-06-24
Dover, DE
kudos:4 | reply to xspork
should have called 811.....
just get a service call so it wont cause any more problems....
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I'm better than you! |
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 telcodad
join:2011-09-16
Lincroft, NJ
kudos:2 | said by gar187er:should have called 811.....
Not sure if you were being funny, but the OP said "the cable was only buried about 4 inches deep. No surprise that the tiller cut the cable." It wasn't like they were installing an in-ground sprinkler system or a pool.
What is the minimum/usual depth these cables should be buried?
Who, buried it? Comcast or someone else? |
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 RoboticsSee You On The Dark SidePremium
join:2003-10-23
Louisa, VA
 ·Verizon Wireless..
 ·Comcast
| reply to xspork
Comcast can not charge you. If indeed the cable is only 4 inches below ground, then the cost is on them or the contractor they have. I don't think they will attempt to charge you, when you mention it only being 4 inches deep.
Out here in Virginia, 8 to 12 inches depth is the norm for cable and phone.
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Long you live and high you fly, and smiles you'll give and tears you'll cry,
and all you touch and all you see, is all your life will ever be. |
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gar187erI do this for a living
join:2006-06-24
Dover, DE
kudos:4 | there is no set depth for cable burial(unlike other utilities).....they can charge the customer for not calling 811 and being the one to damage the cable.
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I'm better than you! |
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| said by gar187er:there is no set depth for cable burial(unlike other utilities).....they can charge the customer for not calling 811 and being the one to damage the cable.
Thats what I am worried about...I mean we didn't call becuase like someone else said we were only tilling the yard. We didn't expect the cable to buried so shallow. But we do get signs like thay saying call before you dig and if there is no regulations on cable depth we are screwed.
Anyway, my neighbor ended up having a stripper tool, so I got 2 heatshrink tubes with glue on the inside, barrel connectors and the pushon connectors at Home Depot for a little over $10....
So far so good, TV looks fine and for the modem we have for downstream:
Signal strength: 3.3635 dBmV 3.8685 dBmV 3.4042 dBmV 3.4870 dBmV
Signal noise ratio: 38.258 dB 38.605 dB 38.258 dB 38.258 dB
and upstream:
Transmission signal strength: 48.7500 dBmV 49.0000 dBmV
Now I guess I just have to hope that those heatshrinks will stay water tight and fend off any corrosion... |
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telcodad
join:2011-09-16
Lincroft, NJ
kudos:2
1 edit | reply to gar187er
said by gar187er:there is no set depth for cable burial(unlike other utilities).....they can charge the customer for not calling 811 and being the one to damage the cable.
OK, so what is considered "digging" (vs. only "tilling")?
If the OP wanted to walk over his lawn wearing Aerating shoes (»www.amazon.com/Clean-Air-Distrib···03EGIBXK), would he still be required to call 811? |
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 beachintechThere's sand in my tool bagPremium
join:2008-01-06
kudos:5
·Comcast
| Anything that disturbs soil in the yard. If you are going to be doing anything like that near where the utility lines run, call 811 and have it marked. It's free.
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Ex-Tech at the Beach.
I speak for myself, not my former employer. |
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beachintechThere's sand in my tool bagPremium
join:2008-01-06
kudos:5 | reply to xspork
I would still call to have it repaired properly before you bury it again.
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Ex-Tech at the Beach.
I speak for myself, not my former employer. |
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gar187erI do this for a living
join:2006-06-24
Dover, DE
kudos:4 | reply to xspork
oh god push ons........CALL IN.....
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I'm better than you! |
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 EGThe wings of lovePremium
join:2006-11-18
Union, NJ
kudos:9 | reply to xspork
IMO, I don't recommend a "D.I.Y." for a UG (underground drop). |
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well first i never heard of 811 and second the OP could always blame it on vandelism and play dumb. |
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defiantMVM
join:2000-09-04
Monroe, MI
kudos:2 | reply to gar187er
said by gar187er:oh god push ons........CALL IN.....
Well... a few bucks more and it could have been done reasonably right. I tried...
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Employee of Charter Communications. The views and opinions expressed in the post above may not reflect those of my employer.
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gar187erI do this for a living
join:2006-06-24
Dover, DE
kudos:4 | reply to Mike Wolf
or he just call and be honest.....such a novel idea....
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I'm better than you! |
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telcodad
join:2011-09-16
Lincroft, NJ
kudos:2 | reply to beachintech
said by beachintech:Anything that disturbs soil in the yard. If you are going to be doing anything like that near where the utility lines run, call 811 and have it marked. It's free.
Checked »www.call811.com/when-to-call/default.aspx and this is what it says:
"Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call - even small projects like planting trees and shrubs. The depth of utility lines varies and there may be multiple utility lines in a common area."
It's just hard to believe that there is no specific depth criteria to use to make the decision to call. |
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