| [DSL] Packet Loss Montreal 2012-03-31 16/1 DSL profile in Montreal. I get full 16Mbps DL, about 690Kbps UL. Ping usually 21ms. Packet loss zero until today.
Noticed slowdowns today so I tried SpeedTest.net. Saw slower speed (10Mbps-14Mbps), high pings (40ms-110ms). Then tried ping test and saw packet loss (8% to 24%). Tried several servers on SpeedTest.net, same results. Tried Bell speed checkup, no prob, full DL speed, though UL is ~550Kbps. Tested PulsedMedia download, 0%-25% retries.
Didn't change anything on my side. I rarely noticed (don't remember if ever actually) same behavior at same location with 6/1 profile before. Line was rock solid since day 1 (2012-3-21) until today (2012-3-31).
Anybody else? Suggestions? Bueller?
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My blog. Wanna Git My Ball on Blogspot. |
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| Try a traceroute to see at which stage you are losing packets:
tracert www.google.ca
Also, try ping'ing your router. Assuming it's on 192.168.1.1:
ping 192.168.1.1 -n 20 |
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| Google.ca is fine (~21ms, no loss), my router is fine (~1ms, no loss).
Doing this with ping and tracert doesn't seem reliable. Isn't there a free program I can use that can do this faster and reliably?
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My blog. Wanna Git My Ball on Blogspot. |
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Reviews:
 ·TekSavvy Cable
| reply to JonyBelGeul
Nothing unreliable about ping and tracert - they are the basic troubleshooting tools of any technician. Maybe the issue lies more with the websites you are using for testing. You could try using tracert and ping with those specific sites and see what happens. |
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| They're unreliable because packet loss is not guaranteed. I could ping a site for a while and see no loss. I could tracert a site and see the full path with no loss. What I need is a program that can do the same thing, but in bulk and with statistics. Doing this with ping and tracert would take hours. Any suggestion?
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My blog. Wanna Git My Ball on Blogspot. |
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| reply to JonyBelGeul
Stop torrenting porn lol. |
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| Hehe. Do you seriously think I'll sacrifice that? 
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My blog. Wanna Git My Ball on Blogspot. |
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kovy
join:2009-03-26
kudos:8 | reply to JonyBelGeul
check your modem stats. |
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| I tried that. I can't access my modem at the default address. I can access my router though. I just rebooted the modem and it's the same result. I still get full speed with Bell speed checker, but SpeedTest.net shows packet loss and inconsistent speeds. Ping and tracert also show some packet loss, now even with google.ca.
Are any of you in Montreal?
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My blog. Wanna Git My Ball on Blogspot. |
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| Try a pathping instead of a ping, maybe you'll find out where the packet lost happens. |
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| I just tried that app after I read your suggestion. That's exactly what I wanted. Thanks a lot, PPuck. Timmies for you!
I don't know how to interpret the results. Help?
A paste of the results:
router is at 192.168.1.1
modem is configured as a bridge
======================================
C:\Windows\system32>pathping pulsedmedia.com
Tracing route to pulsedmedia.com [91.121.179.197]
over a maximum of 30 hops:
0 (my machine's name) [192.168.1.213]
1 unknown [192.168.1.1]
2 lo-100.erx06.tor.packetflow.ca [206.248.154.106]
3 2120.ae0.bdr01.tor.packetflow.ca [69.196.136.66]
4 peer1.bdr02.tor.packetflow.ca [64.34.236.121]
5 * * *
Computing statistics for 100 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 (My machine's name) [192.168.1.213]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% unknown [192.168.1.1]
7/ 100 = 7% |
2 24ms 7/ 100 = 7% 0/ 100 = 0% lo-100.erx06.tor.packetflow.ca [20
6.248.154.106]
3/ 100 = 3% |
3 22ms 10/ 100 = 10% 0/ 100 = 0% 2120.ae0.bdr01.tor.packetflow.ca [
69.196.136.66]
1/ 100 = 1% |
4 21ms 11/ 100 = 11% 0/ 100 = 0% peer1.bdr02.tor.packetflow.ca [64.
34.236.121]
=================================
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My blog. Wanna Git My Ball on Blogspot. |
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| reply to JonyBelGeul
Can electrical wires or systems interfere with the signal quality? Since last Friday, there's the electric/battery-powered EXIT sign in our building that buzzes, as if there was a short or some sort of malfunction. The noise is getting louder too. I'll call maintenance and have it fixed. We'll see.
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My blog. Wanna Git My Ball on Blogspot. |
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kovy
join:2009-03-26
kudos:8 | said by JonyBelGeul:Can electrical wires or systems interfere with the signal quality? Since last Friday, there's the electric/battery-powered EXIT sign in our building that buzzes, as if there was a short or some sort of malfunction. The noise is getting louder too. I'll call maintenance and have it fixed. We'll see.
yes indeed. |
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| reply to JonyBelGeul
Thanks to the instructions in the thread below, I could check if my modem (ST516v6) was to blame. Apparently, my modem isn't the culprit.
»[DSL] Better line stats after ST516 firmware upgrade [HowTo]
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My blog. Wanna Git My Ball on Blogspot. |
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Reviews:
 ·TekSavvy DSL
| reply to JonyBelGeul
I'm in montreal, the only time I have packet loss issues is when my modem ST516 is partially saturated with traffic (saturated download & 20kB/s FTP upload & myvoipspeed visualware testing.)
I've not yet eliminated all possible culprits, but I'm beginning to lose faith in speedtouch dsl modems... |
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 The FlashGo Leafs GoPremium
join:2002-10-17
Toronto, ON
kudos:1 | reply to JonyBelGeul
said by JonyBelGeul:Can electrical wires or systems interfere with the signal quality? Since last Friday, there's the electric/battery-powered EXIT sign in our building that buzzes, as if there was a short or some sort of malfunction. The noise is getting louder too. I'll call maintenance and have it fixed. We'll see.
Yes for sure, I've recently discovered my treadmill takes out my DSL. I've also read a dying lamp post outside your house can cause problems too.
It's basically Radio Frequency Interference (RFI) getting into the phone line causing the signal to degrade. |
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| reply to JonyBelGeul
Modem and/or router reconnected on their own about 12 hours ago. Packet loss is back to 0%. I didn't do anything. Nobody fixed the EXIT sign, it's still buzzing. Must have been some other cause. Probably the remote.
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My blog. Wanna Git My Ball on Blogspot. |
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 rjbrakePremium
join:2010-06-19
Petawawa, ON | reply to JonyBelGeul
Reading this thread is like trying to save a no-armed man from drowning. |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON
·TekSavvy DSL
| reply to JonyBelGeul
said by JonyBelGeul:Modem and/or router reconnected on their own about 12 hours ago. Packet loss is back to 0%. I didn't do anything. Nobody fixed the EXIT sign, it's still buzzing. Must have been some other cause. Probably the remote.
Internet gremlins . Or, maybe someone just playing a cruel prank on you? lol...lull you into a false sense of security and then BAM, Packet McLoss....
Sorry about your troubles though...hopefully something will work its way out and hopefully this is a permanent fix. |
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nitzguyPremium
join:2002-07-11
Sudbury, ON Reviews:
·TekSavvy DSL
| reply to The Flash
said by The Flash:said by JonyBelGeul:Can electrical wires or systems interfere with the signal quality? Since last Friday, there's the electric/battery-powered EXIT sign in our building that buzzes, as if there was a short or some sort of malfunction. The noise is getting louder too. I'll call maintenance and have it fixed. We'll see.
Yes for sure, I've recently discovered my treadmill takes out my DSL. I've also read a dying lamp post outside your house can cause problems too. It's basically Radio Frequency Interference (RFI) getting into the phone line causing the signal to degrade. I had an 80s microwave that obviously wasn't shielded well enough and when it turned on, wireless on Channel 11 on my router died, wired connections perfect...funny that when I moved it down to Channel 1 it was just fine.....I would have thought it would have flooded the whole spectrum with soup, but I read after that, that Microwaves operate in the 2.4ghz spectrum....guess back then they thought it'd never be used for anything other than nukin food! |
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