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AuthorAll Replies

syntaxerr0r

join:2008-05-27
East York, ON
kudos:1

reply to syntaxerr0r

Re: [DSL] How to get Bell to upgrade my demarc?

Well surprise suprise, no call from the Bell tech but my DSL and phone lines are back up.

Once again, I'm wondering what the heck is going on as TSI told me someone should be home after 5PM and the tech should call. So had my wife leave work an hour early for nothing. This comes after wasting an entire day 2 weeks ago in order to be home for stupid techs who never showed up for the DSL16 upgrade and filter install!!!

Unacceptable service and I still want Bell to come and do the work they're supposed to do by installing a proper NID so I can troubleshoot line problems at the demarc.


TSI Paul
Escalations, Error and Recovery
Premium
join:2009-09-28
Chatham, ON
kudos:4

said by syntaxerr0r:

Well surprise suprise, no call from the Bell tech but my DSL and phone lines are back up.

Once again, I'm wondering what the heck is going on as TSI told me someone should be home after 5PM and the tech should call. So had my wife leave work an hour early for nothing. This comes after wasting an entire day 2 weeks ago in order to be home for stupid techs who never showed up for the DSL16 upgrade and filter install!!!

Unacceptable service and I still want Bell to come and do the work they're supposed to do by installing a proper NID so I can troubleshoot line problems at the demarc.

The tech could still come out to the premises. There might have been an issue at the CO/Remote that he resolved first though.

Paul

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