I'd also say the drop replacement was a preventative measure. Damage to them is common. It's replacement shouldn't hurt anything if the original was good, it could help if the original was bad. The drop can be damaged and allowing ingress or egress but not show any excessive signal loss. So the stats on your modem may not change even if the drop is bad. It takes measurements of other signal stats (such as ingress measurements) to really know if the drop is bad. Often it's just quicker to change the drop then go through all the trouble of measuring and interpreting the various signal levels needed to really know if it's bad. Often field tech management has a standing policy to change the drop if it's questionable at all because it's such a frequent problem.
Call Charter or use the direct forum here to check the status of the main line replacement.
koma3504 Advocate Premium join:2004-06-22 North Richland Hills, TX
Before Service Drops Wow look at blocking.
Again After Aervice Drops
Ip address Not configured ??
Is this Why I cant use a HDMI cable forMY TV???
Sorry for not posting back Sooner some things Came up.
But anyway I have had both service drops replaced. The tech said he would also escalate for a line tech but still have not seen one.{ will call a little later to check status}
Still have the same issues with having to reboot modem for brows-ability. And still getting the UCD errors when it is warm. The warmer it gets seems to make the - number worse in the stats of the modem. Currently they are.
Lock Status Locked Modulation QAM256 Channel ID 1 Symbol rate 5360537 Downstream Frequency 777000000 Hz Downstream Power -3.3 dBmV SNR 33.8 dB
Upstream Channel Lock Status Locked Modulation QAM16 Channel ID 3 Symbol rate 2560 Ksym/sec Upstream Frequency 25000000 Hz Upstream Power 46.5 dBmV
Thanks for the link for the DVR box. have some pics of some of the stats.
I can probably get more poor tv pictures but I have not watched everything that I have had recorded yet. -- † Koma † If YOu Don't Think It's Possible!! It's Acually A Reality!!The best way to predict the future is to invent it. Alan Kay!! Ya Don't Know The signal Till Ya Ride It!! Voice Break's There's Trouble!!!!
