reply to Robyn5
Re: New to Comcast, any suggestions?
said by Robyn5:True enough...I am only referring to what comes in from the Cable box junction for my unit (large apartment complex, that has had a bulk agreement with Comcast since it was built). I did have the line checked by a Comcast tech when I went HD a couple of years ago, and supposedly we had very good signal...but I am hardly an expert about that! I do not know the actual signal levels coming into my unit.
I know you said you had checked all your connections to make sure they were "clean" - but I wonder how you can do that in terms of checking stuff in the lines from the street to the box? Unless you work for an outfit like Comast - and have those neat little testing gadgets. Like you - we are refugees from AT&T (old Bellsouth) - and whenever I have had problems - my lines always tested clean - even when nothing was working.
Because this complex has always had a contract with Comcast (basic/extended cable are free here), there is a constant Comcast prescence out here with lots of maintenance.
Deeds, not words