| [419] lightinthebox.com lightinthebox.com
avoid this company. they are located in china, and therefore return shipping is prohibitive, and communicating with them is a challenge, since their english is lacking.
i ordered and received item, but it was labeled 5 SIZES TOO SMALL. The did offer to refund item cost, but not original shipping costs. They sent mislabeled/wrong item, and wanted me to be responsible for original shipping fees? Made mistake of involvig PayPal, who wanted me to return item to China, although lightinthebox said they would refund item cost and that I could KEEP mislabeled item. All 'round BAD IDEA to do business with these guys. Also very difficult communicating with them since their English leaves MUCH to be desired. Many miscommunications. Aaarrrgghhh... |
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 AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ
kudos:1 | how is this a 419? |
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 pcdebbRIP dadkinsPremium
join:2000-12-03
Brandon, FL
kudos:5 | reply to zzzthree13
»Light in the Box.com
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| The same to you |
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pcdebbRIP dadkinsPremium
join:2000-12-03
Brandon, FL
kudos:5 | reply to zzzthree13
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| reply to zzzthree13
Hi Zzzthree13,
I'm sorry to hear you got the wrong size for the dress you ordered. Please send me your order number to angelie@lightinthebox.com for me to follow up on your request for return/replacement. Thank you for your patience.
All the best,
Angelie
Light In The Box |
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 stormbowFreedom isn't FREEPremium
join:2002-07-31
Simi Valley, CA | reply to zzzthree13
When did this become a web retail customer service forum? |
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Whip
join:2009-01-23
Califon, NJ | When they realized they couldn't get enough fake 'good' reviews to outweigh all the scam reports in a sesarch.
»www.complaintsboard.com/complain···012.html |
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 DrStrangeTechnically feasiblePremium
join:2001-07-23
West Hartford, CT
kudos:1 | reply to zzzthree13
If they're actually providing customer service, I don't see too much of a problem with them posting here in response to complaints. I'll be one of the first to shred a shill, but this looks like a legitimate attempt at customer service.
It might have been nice to have provided adequate support on their website, but better late than never.
OP should keep us posted on whether or not the issue is ultimately resolved. Enquiring minds want to know. |
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 PeeWeePremium
join:2001-10-21
Madera, CA | reply to zzzthree13
I've made a couple of orders with them and have been completely satisfied. i am careful enough to read every word of information applicable. A cursory look and you would be convinced you are getting much more than you pay for. I will say the last item I bought was a ridiculously good deal. A medium low end tablet 1g processor 256 ram sd card, headset plug, full size and mini usb, 7 inch screen and Wi-fi only for data, which means free to use. $70 shipped. A book reader on steroids.
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Those that charge less for their work understand what their work is worth!  |
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PeeWeePremium
join:2001-10-21
Madera, CA
1 edit | reply to Whip
Are there others? I am in no way affiliated but I am a satisfied customer. What you show is one post made by someone that posted that and nothing else as far as I can tell. You and I both know how easy it is to defame a competitor on the internet.
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I looked and I found others, most are expecting more than offered and scheduling issues when even I knew better than to see the product for a couple of weeks, although last time I was pleasantly surprised.
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Those that charge less for their work understand what their work is worth! |
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