reply to bgoodbody
Re: Comcast Improving Online Self Service
said by bgoodbody:They have a long way to go before online will be of much use for service option changes. Now that a set top box is required for all outlets in most areas, it does not make sense that they would not allow service changes online. Then again, finding out what packages are available in my area is virtually impossible without lengthy discussions at the local office.
IT has improved, but its difficult to find what other service options are available for existing customers.
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