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David3941

join:2000-12-27
Kalamazoo, MI

This is crazy - Card Services

I am averaging 2 calls a day from Card Services on lowering my credit card debt. My mother-in-law gets a call once a day from them. There has to be some way to stop this problem. AGH!!


DC DSL
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Even though the gov had nailed a few of the asshats, there seems to be at least 3 or 4 of these scams going on at any given time. Since they're using voip and Caller ID spoofing, their tracks are easily covered. The only tracks are if someone is foolish enough to get bilked it leaves a partial money trail...but that, too, vanishes faster than law enforcement will move.
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garys_2k
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join:2004-05-07
Farmington, MI
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reply to David3941
Using a VOIP provider yourself that lets you blacklist the calls you know are scams, and/or whitelist the calls you know aren't, is the only way to really keep yourself from drowning under these calls. Callcentric lets me blacklist, very handy in this political primary season.



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said by garys_2k:

Using a VOIP provider yourself that lets you blacklist the calls you know are scams, and/or whitelist the calls you know aren't, is the only way to really keep yourself from drowning under these calls.

Not everyone can or wants to move to VoIP. And, in the case of the Card Services scams, since they use so many different numbers and autodialing, there is no way to actually keep them from hitting your number at least once before you can block them (unless you use an uber-restrictive whitelist-only setting if your provider has it; but that really isn't an option if you run a business since you have no way of knowing who is going to call you). Since I cut-over to having people use my Google Voice numbers, I pretty much ignore calls on my landline or cell that don't present with the corresponding GV number. That, however, doesn't prevent autodialers from still hitting my numbers.
--
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carpetshark3
Premium
join:2004-02-12
Colorado Springs, CO

Card services and that stupid survey are the pits. I have the phone set to ring the MID file of Cocaine if the caller is not in my phone book.

If the number is not local then it's look on "Who calls me" and put the bugger on the reject list. They are not supposed to be calling cell phones anyway.

I got one today and just didn't answer. I removed voice mail so maybe they will think the number is dead.



Doctor Four
My other vehicle is a TARDIS
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join:2000-09-05
Dallas, TX

reply to David3941
A lot of information on them and some creative ways posters have of dealing with them can be found in this topic: »[Scam] Card Services relentless phone calls revisited

One of the more frequent countermeasures has been to play the SIT tones (that tell an automated dialler a number is disconnected) at the beginning of a voicemail or answering machine message.

There is also some evidence that they are getting potential marks from the National Do Not Call List, which they ignore anyway. Having your number on the list seems to increase your chances of getting called by them.
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The point that everyone keeps ignoring in "countermeasures" discussion is that no matter what you do, the same or a different bunch of asshats is going to dial your number again. They don't bother marking "dead" numbers in active exchanges because legitimately OOS ones are likely to be reassigned after 60-180 days in most areas. And you can blow all the airhorns or cuss them out til you're blue in the face. They. Don't. Care. Period. Even my favorite game of "keep them on the line as long as I can to waste their time" doesn't stop them from calling again. However, if *thousands* of people did that religiously *every time* for *every scam* it could eventually make the scams cost them money to the point it just isn't profitable for them to keep at it.

It is also extremely unlikely that they are using the DNCR as a source of numbers. It appears they are using autodialers (I have 2 numbers that are only off by a few digits that *always* receive calls with identical CID info within 2-3 minutes). Bitching about being on the DNCR or that these (or other jackwagons) are trawling it is pointless and baseless and, unless someone can provide some actual proof they are doing so (such as evidence from a government lawsuit), indulging continued claims about that needs to be stopped dead in its tracks.

Another giant peeve is how many people posting on 800notes or whocalllsme put up "stop calling me" demands on those sites, fully believing that doing so will have some kind of magical effect. Since calling parties only hang there to shill for their scams, they just laugh about "Pissed-off Patty" saying to stop calling her. (Reality Check: Scammers are going to divine from an anonymous post who to stop calling and do so? Really?)
--
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JALevinworth

@embarqhsd.net

said by DC DSL:

The point that everyone keeps ignoring in "countermeasures" discussion is that no matter what you do, the same or a different bunch of asshats is going to dial your number again. They don't bother marking "dead" numbers in active exchanges because legitimately OOS ones are likely to be reassigned after 60-180 days in most areas.

As someone who posted in the aforementioned thread and provided the CITs information, I can tell you that I personally wasn't ignoring the fact that there may be repeat calls from the same entity. It's just not important to me whether a robo-call is from 2 or 50 different people or the same one. The annoyance is the same and so is the method to rid me of them.

When robo calls, the CIT goes off, then I hear the pleasant "click" of the call being disconnected by the robo as no good. While you believe the number is not being deleted (and it may not be), they do disconnect upon tone. I can also tell you that within 2 months of using it I now almost never get a robo call. Maybe I am lucky but maybe you should try it. It couldn't hurt, right?

Sure a predictive dialer can and will go down the list and hit my number again one day, but I am not going to stress about it being someone new or the same group because there isn't much more I or anyone can really do. Robo calls -> CIT zaps -> Click. No message left, no more bother than that.

-Jim


JALevinworth

@embarqhsd.net

Oh, for farks sake. It's SITs not CITs. I keep doing that.



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reply to JALevinworth

said by JALevinworth :

As someone who posted in the aforementioned thread and provided the CITs information, I can tell you that I personally wasn't ignoring the fact that there may be repeat calls from the same entity. It's just not important to me whether a robo-call is from 2 or 50 different people or the same one. The annoyance is the same and so is the method to rid me of them.

When robo calls, the CIT goes off, then I hear the pleasant "click" of the call being disconnected by the robo as no good. While you believe the number is not being deleted (and it may not be), they do disconnect upon tone. I can also tell you that within 2 months of using it I now almost never get a robo call. Maybe I am lucky but maybe you should try it. It couldn't hurt, right?

Sure a predictive dialer can and will go down the list and hit my number again one day, but I am not going to stress about it being someone new or the same group because there isn't much more I or anyone can really do. Robo calls -> CIT zaps -> Click. No message left, no more bother than that.

-Jim

That may be your experience but that is not what most people get. I used the SIT tones for a while but they only work for those callers who actually give a hoot. The vast majority of scammers (especially the Card Services ones) might abort a call, but they *ABSOLUTELY WILL* keep calling. Whether they get to leave a message or not is immaterial: Your phone is going to ring.

There is a also a downside to using the SIT tones for all unrecognized callers: Legitimate calls to you that are made by dialer (such as your bank) will also receive them...which, as a number of people (myself included) have discovered, can have some undesirable effects. BofA and Chase automatically suspended my credit cards last year because they tried to reach me about suspicious activity and they thought the number was disconnected. Even though all I had to do was contact them and confirm the number was correct, it was inconvenient (not to mention embarrassing having your card declined).
--
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JALevinworth

@embarqhsd.net

said by DC DSL:

said by JALevinworth :

As someone who posted in the aforementioned thread and provided the CITs information, I can tell you that I personally wasn't ignoring the fact that there may be repeat calls from the same entity. It's just not important to me whether a robo-call is from 2 or 50 different people or the same one. The annoyance is the same and so is the method to rid me of them.

When robo calls, the CIT goes off, then I hear the pleasant "click" of the call being disconnected by the robo as no good. While you believe the number is not being deleted (and it may not be), they do disconnect upon tone. I can also tell you that within 2 months of using it I now almost never get a robo call. Maybe I am lucky but maybe you should try it. It couldn't hurt, right?

Sure a predictive dialer can and will go down the list and hit my number again one day, but I am not going to stress about it being someone new or the same group because there isn't much more I or anyone can really do. Robo calls -> CIT zaps -> Click. No message left, no more bother than that.

-Jim

That may be your experience but that is not what most people get. I used the SIT tones for a while but they only work for those callers who actually give a hoot. The vast majority of scammers (especially the Card Services ones) might abort a call, but they *ABSOLUTELY WILL* keep calling. Whether they get to leave a message or not is immaterial: Your phone is going to ring.

I don't think you nor I can possibly accurately measure what "most people get", unless you have some data you can post to back that up, which I'd be glad to see. I can only tell you what I get, and so it is.

Yes, I understand, the persistent might keep calling. I am not trying to take away your right at frustration, but what else can you do? I do think disconnect without message and not calling back (for me) is much better than getting frustrated about it, or wasting my time trying to waste their time by hanging on the line. I've got better things to do. Not that you don't, but I gotta move on and let it go.

said by DC DSL:

There is a also a downside to using the SIT tones for all unrecognized callers: Legitimate calls to you that are made by dialer (such as your bank) will also receive them...which, as a number of people (myself included) have discovered, can have some undesirable effects. BofA and Chase automatically suspended my credit cards last year because they tried to reach me about suspicious activity and they thought the number was disconnected. Even though all I had to do was contact them and confirm the number was correct, it was inconvenient (not to mention embarrassing having your card declined).

I have never heard that if your CC company calls you and does not have a good number, they will decline your card in this situation. I imagine the same would be true if the CC company couldn't reach you immediately, since fraud is time sensitive. These issues and the others you mentioned is certainly something to be concerned about and a good point.

Do you have any suggestions to deal with these calls otherwise?

-Jim

PS I immediately corrected my typo of SITs in addendum to my last post, but that post has yet to appear. Tricky fingers struck again.


DC DSL
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I go by what I read and hear. SIT tones, just hanging up as soon as you realize it's a bogus call, even suing telemarketers or debt collectors does not deter unwanted callers from continuing to annoy people. Period. The empirical evidence is in every scam and call-gripe forum on the Internet. If my assessment is wrong, then these calls would have ceased for the vast majority of people ages ago. They have not; instead, they are on the rise.

The CCs tried to notify me about suspicious activity. The dialers heard SIT tones, which made them think the number was disconnected. That sets up a red flag that their info may be out of date, on top of there being suspicious activity. (Just about every current cardholder agreement contains a clause that you agree to promptly notify them of any change to your contact information.) Suspending an account will kill a fraudulent charge as well as get the account holder's immediate attention to contact them to update their info. OTOH, a person making the call would be able to tell the difference as the rest of the greeting message would play...dialers are dumb like that.

As I said further up, aside from people simply using their brains and not falling for scams (eliminating the chance of making money in the first place), the next best thing would be if those of us with brains made a point of wasting the callers' time. Sooner or later it would become a losing proposition if thousands upon thousands of people tied them up for several minutes every call only to leave them hanging. When it costs actual money to make little or nothing, the incentive to keep at it withers and dies.
--
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JALevinworth

@embarqhsd.net

said by DC DSL:

I go by what I read and hear. SIT tones, just hanging up as soon as you realize it's a bogus call, even suing telemarketers or debt collectors does not deter unwanted callers from continuing to annoy people. Period. The empirical evidence is in every scam and call-gripe forum on the Internet. If my assessment is wrong, then these calls would have ceased for the vast majority of people ages ago. They have not; instead, they are on the rise.

Ok, I see our disconnect here. I thought we were talking specifically about the success of using a SITs method (which I'll include any zapping method, ie forwarding, selective or otherwise, to a SIT message as some employ). If we're lumping in hanging up, suing, and etc. as other methods tried and failed as evidence, then that's something else.
said by DC DSL:

The CCs tried to notify me about suspicious activity. The dialers heard SIT tones, which made them think the number was disconnected. That sets up a red flag that their info may be out of date, on top of there being suspicious activity. (Just about every current cardholder agreement contains a clause that you agree to promptly notify them of any change to your contact information.) Suspending an account will kill a fraudulent charge as well as get the account holder's immediate attention to contact them to update their info. OTOH, a person making the call would be able to tell the difference as the rest of the greeting message would play...dialers are dumb like that.

Fair enough.
said by DC DSL:

As I said further up, aside from people simply using their brains and not falling for scams (eliminating the chance of making money in the first place), the next best thing would be if those of us with brains made a point of wasting the callers' time. Sooner or later it would become a losing proposition if thousands upon thousands of people tied them up for several minutes every call only to leave them hanging. When it costs actual money to make little or nothing, the incentive to keep at it withers and dies.

The robo callers aren't choosing people who have fallen for scams, just those they hope will.

I say this in all respect, but I still am not seeing the point honestly of wasting their time by wasting yours. You don't need to explain it again because I understand your desired effect, just not the point. The method might work IF everyone did it. Everyone won't though. Maybe a multi-layered approach is in order.

-Jim


carpetshark3
Premium
join:2004-02-12
Colorado Springs, CO

If someone knows how to get SIT tones on a cell phone------



JALevinworth

@embarqhsd.net

said by carpetshark3:

If someone knows how to get SIT tones on a cell phone------

2 ways I can think of (maybe others can come up with more), 1) the old fashioned way, or 2) forwarding your cell phone voice mail to another voice box system that allows call management (ie. gvoice or voip or a line with a call manager software as mentioned in other thread, etc.).

1. I ended up manually recording (speaker to speaker) the SITS to transfer to my old fashioned answering machine, mentioned here: »Re: [Scam] Card Services relentless phone calls revisited

2. I have a work cell that I have my calls transferred to gvoice. Some may not like this (google getting your calls) which is understandable, but for me it's work so I don't care. I did not port it, just *71 on Verizon to forward, *73 cancel and filter messages from there. I reprogrammed my check voice mail button to go to that instead and also gvoice txts me when I miss a call or have a voicemail so no problem with notifications.

-Jim


Kibbles
Premium
join:1999-07-31
Mission Viejo, CA

reply to David3941
Add 971-295-9768..they called 4 times today...I answered...I told him I had 100k in available credit...he perked up...then I told him the rate was 5-8%...he then told me they could not help me...so I asked him to do me a favor...jump out the nearest high rise window.
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garys_2k
Premium
join:2004-05-07
Farmington, MI

Thanks. I also got called, both on my home and cell phones, from 843-619-7767. No message but looking the number up on Google showed it was a robo-caller.


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