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JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:3
Reviews:
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reply to TSI Marc

Re: The final word on setup costs?

said by TSI Marc:

If you are already on an FTTN service. Then a speed change charge of $25 would apply. Again, this is a direct pass through from a CRTC tariff approved charge.

You should clarify that on the site.

Davesnothere
No-BHELL-ity DOES have its Advantages

join:2009-06-15
START&Cogeco
kudos:6

2 edits

said by JCohen:

said by TSI Marc:

If you are already on an FTTN service, then a speed change charge of $25 would apply.

Again, this is a direct pass-through from a CRTC tariff approved charge.

 
You should clarify that on the site.

 
Thanks, Marc for the word on that.

And that would also be the point when a Bell-issued VDSL modem would be shipped and provisioned, and the $8 per month Bell/CRTC pass-through modem rent would begin, as well as the rate plan price itself increasing to whatever 25/7 costs.

So the $25 fee would apply to the above situation, and would it also apply if a person on any FTTN plan wanted to change between 300GB cap and unlimited ? (either direction)

jasmo34

join:2008-03-20
London, ON

Here are the applicable tariff notes, for Bell Canada, for FTTN...

~~~~~~~~~~
4.(d).(2) Monthly Rates and Service Charges – Residence - continued

Note 1: For FTTN 10, FTTN 12 and FTTN 16 Residence GAS FTTN services, an optional upstream speed of up to 7 Mbps may be selected for individual GAS-FTTN end-users, for an additional charge of $3.75 per month per end-user.

Note 2: The service charge applies on each GAS-FTTN initial installation, and on all subsequent speed upgrades which require the use of the Company's VDSL modem. In all other cases, the Administration Fee per end-user applies.
~~~~~~~~~~

It certainly looks like we have some different interpretations being stated here about Note 2 above.

In my own interpretation, I would agree with morisato above, in that if you CHANGE from FTTN 10, 12, or 16, TO 25/7, the full Service charge IS again levied by Bell ($95 with TSI). A change from 12 to 16 would only incur the Administration Fee ($25 with TSI).

Of course, TSI is not obliged to pass on all the fees to their customers!



AkFubar
Admittedly, A Teksavvy Fan

join:2005-02-28
Toronto CAN.
Reviews:
·TekSavvy DSL

said by jasmo34:

Here are the applicable tariff notes, for Bell Canada, for FTTN...

~~~~~~~~~~
4.(d).(2) Monthly Rates and Service Charges – Residence - continued

Note 1: For FTTN 10, FTTN 12 and FTTN 16 Residence GAS FTTN services, an optional upstream speed of up to 7 Mbps may be selected for individual GAS-FTTN end-users, for an additional charge of $3.75 per month per end-user.

Note 2: The service charge applies on each GAS-FTTN initial installation, and on all subsequent speed upgrades which require the use of the Company's VDSL modem. In all other cases, the Administration Fee per end-user applies.
~~~~~~~~~~

It certainly looks like we have some different interpretations being stated here about Note 2 above.

In my own interpretation, I would agree with morisato above, in that if you CHANGE from FTTN 10, 12, or 16, TO 25/7, the full Service charge IS again levied by Bell ($95 with TSI). A change from 12 to 16 would only incur the Administration Fee ($25 with TSI).

Of course, TSI is not obliged to pass on all the fees to their customers!

Quoting BHell/CRTC gobbledeegook verbiage certainly does absolutely nothing to clarify this.
--
If my online experience is enhanced, why are my speeds throttled?? BHell... A Public Futility.

jasmo34

join:2008-03-20
London, ON

1 edit

Hey, I hope Marc is correct (and I am wrong, again), and it is $25. But "Note 2" above is not really that confusing!


InvalidError

join:2008-02-03
kudos:5

said by jasmo34:

Hey, I hope Marc is correct (and I am wrong, again), and it is $25. But "Note 2" above is not really that confusing!

My interpretation of that note also is that switching between ADSL2+ tiers is $25 while upgrading from anything to VDSL2 is the same $95 as a new install.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:14

reply to jasmo34
Note 2 talks about the upload speed of 7mbit... Not a download speed change from say 10 to 16.
--
Marc - CEO/TekSavvy


jasmo34

join:2008-03-20
London, ON

said by TSI Marc:

Note 2 talks about the upload speed of 7mbit... Not a download speed change from say 10 to 16.

Oh, OK Marc. My interpretation is wrong.

Sorry if I confused things here folks; just trying to be SURE of some of these service charges and fees, so people don't get surprised in the future.

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